sean.martinez · SolarWinds Federal Solutions Architect · ✭✭✭✭✭

Comments

  • When you enable SNMPv3 on most devices, you will need to set the MIBs/OIDs to b polled, otherwise when we poll for information, the device will deny access to the MIBs. The Wireless MIBs are under a different OID tree of 1.2 instead of 1.3.6. When you changed to SNMPv2, you allow access to all MIBs regardless of the OID.…
  • The best way to see what your device responds to, you can use our Toolset and perform a MIB Walk.Here is the Evaluation: Engineer's Toolset Once installed, go in the Solarwinds Engineer's Toolset under Classic Tools> SNMP Tools> MIB Walk, then enter in the IP Address and Community string, have it set to Standard and press…
  • In Internet Explorer, Under Internet Options> Security> Custom Level, you may need to use Automatic or Prompt for user.
  • We have seen an occurence last week where a customers Gb link counters rolled over between polling cycles giving wrong calculation. Counter Rollover is starting to be seen with Customers with Larger Servers and Networking Devices with High Traffic Utilization. 32 Bit counter Max is 2^32-1 or 4294967295 Best Practice: If…
  • I pulled the same document from ACERT, Net-SNMP was not on the list, nor was any of our software. I know for a fact Toolset comes with every VSAT that is sent out since Ft Gordon has a training class on how to use our Toolset. Net-SNMP is what most DoD has been using, per IAVM Complience to use SNMPv3 encryption. Net-SNMP…
  • I got a little creative with the above query, but I wanted to make sure that the Node Name and the Volume Name were displayed before you deleted the information to prevent accidental deletion. This query should Translate over very easily for Interfaces or Nodes as well.
  • You will not need Read/Write, leave that area blank and you should be able to add the Node. Read/Write is not needed, you can query and get traps through Read only.
  • Solarwinds includes a SNMP Trap receiver for NPM, SAM, and NCM. The Trap Receiver has the capability to forward a Trap to another Trap Server. It also has an option to retain the Originating IP Address that sent the Trap. The Alert Screenshot covered earlier is for Standard Polling Alerting and SNMP Trap creation is…
  • I have setup exactly what is mentioned, use the Universal Device Poller Status Resource. I use this alongside a Universal Device Poller - Radial Gauge and Universal Device Poller Custom Chart
  • Remove the second version 3 from snmp-server host 10.1.2.3 version 3 auth MYROUSER version 3 (I apparently have this wrong in my document, I am correcting this now) This is what I have for my configuration. This is my entire SNMPv3 Config for your reference: snmp-server group TestSNMPv3Group v3 auth read TestSNMPv3View…
  • Can you check and make sure that the Orion NPM and the NCM Servers have Reverse DNS Records? Both Servers need to resolve via Reverse DNS so that the Server can find the IPv4 or the IPv6 address.
  • Here are some great Tips that Josh "Head Geek" Commented on a few months ago: Quick Summary: Head Geek's Top 5 Tips for Improving SQL Performance #5 - Add more RAM. Doesn't really matter how much you have, adding more will almost always help. Be sure that your SQL instance and OS are capable of consuming the additional RAM…
  • I would check your Firewall(s) on your computer to make sure that UDP 2055 is allowed in. This has been an issue especially for Server 2008, Vista, and Win7, and the firewalls associated.
  • You will need to open a Support Ticket, and we will add them to the Database, and the Support Technician will notify you when they are available. Adding new MIBs to the SolarWinds MIB Database does not automatically add monitoring or additional functionality other than for Traps. Adding MIBs will help you if you are using…
  • Please try to enter the SNMPv3 credentials using the SNMPv3 Credentials area. You will not need Read/Write Credentials to monitor the device. Read/Write Credentials are used for the Modules VNQM and NCM and Read/Write is optional for these modules.
  • The ability to search and add users with smart cards is something that we are aware of due to the enforcement of smart cards for all Users. In Orion Core 2015.1.2 and prior, One account without smart card interactive logon is needed to search to add AD Users and Groups. Once groups and users have been added, standard Smart…
  • I have seen this Loop occur due to Automatic Login that is configured in the Configuration Wizard. You can change this setting under Settings> Web Console Settings> Windows Account Login. Set this to Disable, and you should be able to logout.
  • You are right, you could use the SA or other higher rights, run through the Configuration Wizard. Once it completes, rerun the Configuration wizard and use the Other rights. Please Note: you will have to do this for every upgrade and Service Pack. Also, if you have an issue support has to deal with and you are not around…
  • Did you migrate the SQL Database from the old Server to the New Server? It should have already brought the information over. If you are using a different Database, you will need to use our WebBackup Utility. Creating a Web Console Configuration Backup www.solarwinds.com/.../wwhelp.htm Restoring a Web Console Configuration…
  • I attempted your query and it did work, but the moment I added the Pre-SQL that the Alert includes, it does fail because count needs to be tied to a column to count. So I looked into your alert and I figured out is that the Current Alerting system you are supposed to Select Custom Table Poller Current Status. This SWQL…
  • I have added the Alerts to our Content Exchange in case you did not receive the Alerts in the 10.1 Upgrade: Alert me when a managed node has not been polled during the last 5 tries Alert me when a managed node last poll time is 10 minutes old I have also added my Custom SQL Alert in for making sure UnDP works, and…
  • This is all based upon the SQL Back-end and the views that we have setup and inner joined. You can always change the Type of Property to Custom SQL and use a SQL statement if you want to create any Alert based upon information available in the Database.
  • If you do not see it in your MIB Database, please login to your Customer Portal and on the left Orion MIB Database to get the newest MIB Database. The readme in the zip will let you know where to place the file based on the OS.
  • 2010.2 should be Orion 10.1.0. Please upgrade to 10.2.1 to see if it has been added. If you have the SysObjectID I could check the current Database.
  • You will need to go into add and Remove Programs, Select Solarwinds Orion Core, Right click and select Repair.
  • The settings suggested helped with the clipping issue of Win 10 1709.
  • Check the Database Disk configuration (just 1 disk, a RAID?), check the SQL Server memory to see if all is allocated to the SQL Process (add more RAM)& 4 CPU Cores. IIS gives the loading 120 seconds to retrieve the data by default. If the SQL Server is too busy, a Request Timed Out will be displayed on the page. With…
  • I checked our database and the MIB file that you referenced is updated in the MIB database and no MIBs are missing. This is looking to potentially being the device reporting incorrectly. They (Lenovo and Solarwinds) will probably need a packet capture of the SNMP trap message in order to get a better idea.
  • The Hardware Field is in the Nodes Table. We designate a System as Physical if Orion is polling as a standard system. If the System is apart of a Monitored ESX System and you monitor the Virtual Machine within an ESX monitored system, we will designate the system as Virtual. If you change the Hardware from Physical to…