petergwilson · Monitoring Specialist · ✭✭✭✭✭

Odd, that's not what I see. Must investigate.

Some interesting sayings. I use my intuition (which is really just years of experience and a brain that can drag all those memories of past problem together) to fix stuff. There is no point asking questions HERE as management don't listen and blindly plough on with whatever new idiocy they have come up with. 

Yes but there is that few moments where you start to doubt yourself. You then get over it and check that you haven't missed something. It's just that sinking feeling when you see that bit left over.

Stuck with a really badly configured ServiceNow at present. It belongs to the customer so we can't sort it out. I got involved with one of the first installations of Remedy in the UK. It was good for then as there really wasn't much else around. Never been able to use the Solarwinds one though.

Yes. It's IBM Softlayer and they are shite. We have to get everything out of there before Feb 2019 and will always have to have some on prem systems. We are replacing both on site data centres with a Dell HCI solution and will then move everything from those data centres onto the new infrastructure. After that we will move…

It's OK for you. I was off all last week and missed it all.

Who would have thought. What will they get up to next.

Arrrrghhhh. Bacoin not available to UK residents.

I still chuckle when I walk past a crashed ATM displaying the Blue Screen of Death or the odd one where the application has crashed and you just have the windows XP GUI. I've actually surfed the internet on one of these and the touch screen still worked.

I thought you were going to say "Microsoft says 40% of all VMs in Azure now are running".

I like the 'Exposing company secrets through their API'. It shows two main things. They aren't taking security very seriously or they don't care.

We have a presence in several cloud providers for many reasons including political, business and technology reasons. That's the problem with being 126 different companies under one group. Ho hum.

Oldest customer complaint. Nothing ever changes. Don't pay up front. Pay on delivery or use a third party that holds the goods and payment in escrow until both sides are happy. 

Very true but I've seen a lot of places that don't want to pay for it and take the approach that it 'probably won't happen to them'. We still have a lot of C-level who see IT as a massive cost and don't see the fact that their business can't exist without it. Where I work we have 4 people permanently 'building' new laptops…

Culture. I've worked in a lot of places where the culture has been incredibly toxic. The rudest most obnoxious, wasters get promotions, pay rises etc. and the people who actually do all the work get nothing. Those companies always seem to go downhill. The really good places to work are the ones where skills are valued and…

Now I feel old. I used Mosaic 1.0 when it was new.

Totally agree with this. Users will just ignore being told what to do. Make it fun and they will learn (even if they don't want to). Make it seem like they aren't even learning will make it even better. 

You would think companies would be grateful that someone has spent time and money to find and disclose problems with their product thereby saving them the trouble of paying for good people who are able to design products that actually work as expected. No. It is cheaper to pay peanuts then pay expensive lawyers when their…

Great photo. Now I'm hungry and want a beer.

That's lucky for you then as todays needs fixed too. When I look at the pricing I get it in GBP (£) not USD ($) but the answers are all in USD and when I convert the price shown to USD it isn't anywhere near any of the answers.

Totally agree. Staff are users not customers. We still have to fix their problems but they can't leave for another supplier if we don't meet their expectations. Also, our jobs exist because they aren't IT experts. If we don't meet management expectations we can be replaced. Management recently wasted two days of our time…

Subjects to avoid. Politics and religion. Pretty much everything else is OK but, if you want to avoid confrontation, think before you speak. Engage brain BEFORE operating mouth. Something not many people do these days.

Sounds all too familiar. Management want to move everything to the cloud as it WILL solve all the problems. It doesn't matter that they can't move some stuff because of costs, some because of sheer volume of traffic and some because it's so old that no one knows how it works any more. Still not deterred they have brought…

Romford is in Essex. Surely everyone is guilty of something there. If you don't believe me watch TOWIE.

We are looking at a fairly large scale move to the cloud. System monitoring will become a much greater challenge and they just won't listen when I try to explain what we will no longer be able to do. Fortunately a move to Office365 for 5000 staff will happen first so they will get to experience just how much control we…

Does make it difficult to answer the question.

I work in Higher Education (University) and we are currently spending £3M moving FROM the cloud back in-house. 5 years ago a very very poor decision was made to move production systems to the cloud and someone chose IBM Softlayer. That was a disaster. Now we have 5 months left to finish installing the new HCI design into…

Oh dear. "Hint: You may need to be a Whovian for this one. Don’t overthink." Now I don't know if it really is an error or if I am overthinking. I think my brain will explode.

And here's the link. https://www.gartner.com/reviews/review/view/404462?utm_source=gartner&utm_medium=email&utm_campaign=TY-email?utm_source=gartner&utm_medium=email&utm_campaign=share&utm_content=mail_icon

You think you have it bad. We have to use TopDesk. Now that is a really bad product.