petergwilson · Monitoring Specialist · ✭✭✭✭✭

Totally agree. Staff are users not customers. We still have to fix their problems but they can't leave for another supplier if we don't meet their expectations. Also, our jobs exist because they aren't IT experts. If we don't meet management expectations we can be replaced. Management recently wasted two days of our time…

Subjects to avoid. Politics and religion. Pretty much everything else is OK but, if you want to avoid confrontation, think before you speak. Engage brain BEFORE operating mouth. Something not many people do these days.

Sounds all too familiar. Management want to move everything to the cloud as it WILL solve all the problems. It doesn't matter that they can't move some stuff because of costs, some because of sheer volume of traffic and some because it's so old that no one knows how it works any more. Still not deterred they have brought…

Romford is in Essex. Surely everyone is guilty of something there. If you don't believe me watch TOWIE.

We are looking at a fairly large scale move to the cloud. System monitoring will become a much greater challenge and they just won't listen when I try to explain what we will no longer be able to do. Fortunately a move to Office365 for 5000 staff will happen first so they will get to experience just how much control we…

Does make it difficult to answer the question.

I work in Higher Education (University) and we are currently spending £3M moving FROM the cloud back in-house. 5 years ago a very very poor decision was made to move production systems to the cloud and someone chose IBM Softlayer. That was a disaster. Now we have 5 months left to finish installing the new HCI design into…

Oh dear. "Hint: You may need to be a Whovian for this one. Don’t overthink." Now I don't know if it really is an error or if I am overthinking. I think my brain will explode.

And here's the link. https://www.gartner.com/reviews/review/view/404462?utm_source=gartner&utm_medium=email&utm_campaign=TY-email?utm_source=gartner&utm_medium=email&utm_campaign=share&utm_content=mail_icon

You think you have it bad. We have to use TopDesk. Now that is a really bad product.

Always present the benefits. Features can be used to demonstrate the benefits but the bean counters need to think it is value for money / best value / justifiable expenditure etc. I always find what I want and then present cheaper but less benefit options as well as more expensive with better benefits. Position the…

Company wants me to get a few and are willing to pay for them. Just need to find some time to study. I guess the questions will be pretty obscure judging by some of the ones on here.

How about a datacentre I found where the emergency power down button was right next to the door open button and both were green and unprotected.

What a surprise. Google taking control. It was only a matter of time.

Voice phishing. Isn't that what we used to get before e-mail, text and social media took over.

The vandalism was because he is a mindless thug who prefers to steal stuff rather than work for a living. He should be chained to a production line and made to work until he earns enough to pay for all the damage, costs and compensation. No point in prison which we have to pay for and won't rehabilitate him anyway. I…

Mnnnn. Project Aurora. Supercomputer or a cover for Aurora (aircraft) - Wikipedia

Yes and I have already commented on this. See earlier post. Doesn't really cause any problem though as it couldn't have been any other node they were referring to. The big red line also helped.

We had a techie guy from Microsoft come in and show us what we could do with Azure. I particularly liked the bit where we move ADFS to Azure and forget about it. He also talked about policies spinning up and down servers to schedules where we would only pay for up time. It all sounds great in principle but .......

Oh I know how to get what I think may be the correct answer. It's more a case of am I answering the question they think they are asking and not the question I think they are asking. I look after a multi host setup spread across 4 data centres (two on prem and two in the cloud) running over 1000 Virtual Machines (servers).…

Totally agree. Far to vague. Answers were only guessable if you already knew what they were looking for or were lucky.

Just stuck with #3.

More Mead for Sascha.

Yes, I'd rather have slow and correct than fast and wrong.

I guess it is something to do with a new person doing the quizzes. As you say, different but not a problem. Weirdly I had to explain to someone this morning what "skin a cat" meant. They thought I really wanted to skin a cat. Everyone knows you don't really skin a cat. Just toss it on the BBQ, the hair burns off and the…

Of course AI isn't just about cutting costs. Yes it is but it is also about dealing with all the menial, easy to automate stuff so the real people can get on with the more difficult stuff that will drive growth and get more stuff done. I lose about 2 hours a day with trivial stuff. It is slowly being automated which in…

Yes. Look closely.

Missed that. SAM is the only one I have so it would be my pick. Oh dear. I'll have to lie to get the points.

So close with the future has two wheels. Then you left out the engine. Motorcycles are so much better. Faster than bicycles, much more fuel efficient than cars, take up much less space than cars, do less damage to road surfaces than cars and the emissions from my sports bike are significantly less harmful than all that…

Surely the self driving car should be able to avoid the accident in the first place (faster reactions, better able to stop or control skids, better anticipation etc.). Although some people should really start to take some responsibility for their own actions. Maybe not walking out into moving traffic would be a good start.