petergwilson · Monitoring Specialist · ✭✭✭✭✭

The problem is when someone on here says all the answers are on page 5 (see felixforbes 03-Oct-2018 05:55) I guess the MVP bit threw me

Yes. Here we have a fully enabled ticketing system. Hardly a day goes past where some senior manager in IT comes to us asking us to help someone who has circumvented the system. I always ask for the ticket number and get told, "Just fix it and they will open a ticket later". We get measured on tickets (but are told we…

No it doesn't. You did a partial search and got lucky. The question was worded incorrectly and led to two possible answers.

Thanks for clarifying that. That is what I thought and I have been looking for some way to just what you say with disabling components. My main requirement was to be able to disable certain Scheduled Tasks but leave others to be monitored. At present it is all or nothing. I spoke to Kevin Sparenberg about this at London…

Now that is probably the best sign in the world (see what I did there).

No but I do take a "Brave" pill.

Just got a zero on the Food Standards Agency ratings and should be shut down for public safety

Pity Microsoft have no idea of geography. I was in a meeting with the recently about moving some of our stuff to the cloud. We are based in London and I said our data needed to be hosted in the UK. They suggested Dublin. For those of you who don't know, Dublin is the capital of Ireland - a foreign country and certainly NOT…

It's a University run by academics who know nothing about IT but don't listen to us mere mortals who only have Degrees in Computer Science. They have Doctorates and / or are Professors of really useful stuff like medieval studies so know better than us.

A proper Service Catalog signed off by both the business and the IT department would be a good start. It should define SLAs, OLAs, backup strategies and DR. It should also be a living document and be modified by service commissioning and decommissioning processes. See ITIL (Information Technology Infrastructure Library).

We have an Enterprise anti-virus solution regularly updating every PC / laptop connected to the network. We also don't allow users to install any software. I'd like to block software downloads and access to USB ports too but that is a bit of a political nightmare here. I've seen entire corporate networks go down because of…

Not far away at all. I'm off Monday but am enjoying a nice pint of Hobgoblin at my desk as I type. Life is tough.

They put VMWare NSX into my last place. Now they are trapped. It doesn't deliver what they wanted because the vendor wanted to sell something and the internal support people didn't understand it. Now they can't start again configuring it so will have to put up with whatever mishmash was created. 

You are missing the point. The metric is listed as "Node - Peak CPU Load", NOT "Node - Peak CPU Used". Therefore that possible answer in the question is incorrect.

More interesting. The FBI were able to track her down after being told who she was and her actually admitting it on line. Well done the FBI.

I'm frequently asked to hack into systems that clients have lost control of as administrators have left or forgotten passwords. I don't mind that but try to get any hacking training. That's just seen as bad guy stuff and gets blocked by them. I'd love to do some ethical hacking work but I look so much better in a black…

Thank you Dr. McCoy.

True. There's no such thing as a free lunch.

What shaped me. Beer and fast food. I am in shape - round is a shape.

We are lucky if we can maintain the systems to allow access at all never mind fast access. I guess it's all down to what you have to provide and how much money you have.

It looks like they are promoting features of their helpdesk software. Some links to the product documentation would be helpful as I don't really have time to spend 15 minutes trying to find the correct page before reading about the feature in question.

Agreed. It is all too common for one 'support team' to look at one part of the puzzle and not even talk to the other teams. They then just sit on it or ignore it as the problem either isn't theirs or they don't know what is happening. I try to take a holistic approach and gather as much data as possible then make an…

Awwwww. Now you are making me hungry. Would you grill it legs on or off ?

We have one application that only runs on Windows 2000. It still runs but no one is left who knows anything about it. We just hope it doesn't break. When I worked at the London Fire Brigade the software that managed all the Breathing Apparatus sets would only run on XP. The manufacturer's response was that we should just…

The problem really lays with management. They want things done now or yesterday and will not allow time for things to be done properly. Security and testing are usually missed because of this. There is never time to go back to rectify this. It would also be more expensive and time consuming to retrospectively do this. 

Love Mead. Have serveral bottles at home. Wish I had been there to see Sascha "enjoy" it. Looks like someone has just asked him what he thinks of ManageEngine.

We are using Solarwinds Kiwi syslog server.

Similar issue here. We don't have any 2016 instances as yet and there is a freeze on spinning up new VMs as we are in the process of replacing all of our server infrastructure and moving OUT of the cloud.

26/03/2018. Answered the question correctly and got a window pop up inviting me to a Webinar on the 13th March. Maybe SAM 6.6 includes time travel.

Good job too. The Master Chief was missing her (Halo reference).