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Hi Ciaran, Are you able to provide us screenshots to have a look at the issue?

Thanks for the information. I need to know exactly what is the NCM Console that you are referring to? Is it the "Config" tab on the Orion Web Console? Or is it the NCM Configuration Manager?

Brian, Just make sure you check the Interface Bandwidth, Current Interface bps and ensure that they are correct first before going ahead with the isolation via UnDP. You need to make sure that the basic levels are correct before diving into further troubleshooting. Cheers! Andy

Brian, I normally tell customers that has such issues to use Universal Device Poller (UnDP) to isolate the issue. First, check if the In or Out bandwidth is showing within the values you expect. The one that is showing up issues should have the OID monitored using UnDP. Create the UnDP under Interfaces (not Nodes), so that…

Will, Can you do a snmpwalk and verify if the ifPhysAddress is showing the correct MAC Address? http://tools.cisco.com/Support/SNMP/do/BrowseOID.do?local=en&translate=Translate&objectInput=1.3.6.1.2.1.2.2.1.6 On the newer versions of NPM, snmpwalk is located under Program Files (x86)\SolarWinds\Orion\ Alternatively, you…

Mike, Great! Good to hear that it helps

Hi DThorne, I have verified, ${CustomPollerStatus.Status} seems to be working for me. Actually ${CustomPollerStatus.Rate} returns values as well when I do a logging to file. Give that a try, and let me know if that works for you.

Hi trebor11584, NTA is actually listening to the port and server that you have set that is showing in "Netflow Collector Services". The flows should be sent to the NPM/NTA server that is hosting the service (Virtual Machine), and not the physical VM or ESX server. HTH.

Hi ggs234, The following KB should help: support.solarwinds.com/.../ProblemDetail.cfm

klgaudineer, I have previously sent out this to some of the customers that had some requirements as you do now. There is no automatic method, and you will have to manually link those images (charts) into a single view. The following is what I shared with them: 1. In the Web Console: - Log into the Orion Web Console - Click…

I am not very sure on the configuration of the Huawei device. Maybe someone in thwack might be familiar. Alternatively, you might want to check with the hardware vendor - as they will know their product best.

Just a quick question. Are the alerts Basic or Advanced? Basic Alerts cannot be acknowledged from the Web Console. Only Advanced Alerts can.

Thanks for sharing Jonny!

Bryon, that sounds like a sound solution! trebor11584, Bryon just saved your day! ;)

I second what morgolis is saying. And it is not practical to set up an Advanced Alert just to restart a service. Either you get it to restart at 5:30 AM regardless of the state that the service is on using Windows Task Scheduler. To have a more professional touch, you can create a script (maybe using Perl) to check the…

Hi Jason, Are you able to tell us what are the issues that you are having with the resource? Any error messages? I was using in 9.5.1, and it was fine. And I just tested in NPM 10.0, it is able to show the report on the Network Summary Home page.

Hi hjarriell, I have checked, and indeed it is in Bytes. IMO, It is rather hard to use the exact amount of disk space left to be used as a Trigger Condition of an alert. Unless you are dealing with a small partition that even a small percentage drop in available space will be critical, it is recommended to stick to using…

Krfitzgerald, If you have a look at the Interface Details view of the interface, you will be able to see the current "Interface Bandwidth" that has been set in Orion NPM. This information is retrieved from the SNMP-agent of the device during the addition/discovery of the Node. At times, the OID (ifSpeed) that is supposed…

purdue98, The Web Console is now backed up in the Orion database. As long as you keep a backup of the database - it will hold all of the configurations for the Web Console. The following are exceptions: - Custom modified files (e.g. using Notepad to recode some of the files) - Custom images (e.g. banner, etc.) - Hotfixes…

Hi Warlynx, You might want to check the performance of the SQL server that you have moved to: www.solarwinds.com/.../gaps.htm And also, can you share the RAID configuration of the SQL server, whether it is on SAN/NAS, or that it is even sitting in a Virtual Environment?

Hi Byron, I stole this from a previous post that I have made: The following is how we get the values that you are seeing: size = hrStorageSize x hrStorageAllocationUnits used space = hrStorageUsed x hrStorageAllocationUnits OIDs: hrStorageAllocationUnits = 1.3.6.1.2.1.25.2.3.1.4 hrStorageSize = 1.3.6.1.2.1.25.2.3.1.5…

Hi Byron, I have seen that Net-SNMP does have some issues handling TB readings. You can try running snmpwalk against the server itself, and look out for the HOST-RESOURCES-MIB. You will notice that the /backup drive that is giving issues are reporting negative values. I do not have a TB harddisk in my test environment, but…

Hi Wael, No, the IPSLAMGR module is not standalone. You will need to install it above Orion NPM. Hope that clarifies.

Hi ts_tech, Alternative to what Ichance has suggested, you might want to check the SNMP service via services.msc, and also look at the Security tab. [Start | Run | services.msc | SNMP Service] Uncheck "Send authentication trap" if you do not need to see these authentication traps. HTH.

Hi trebor11584, size and space used does not add up get the total size of the volume. Instead, size is the total size of the volume. The percentage is derived from {spaced used / size}. As it is showing as volumes, the HOST-RESOURCE-MIB of the SNMP-agent should have records of it. The following is how we get the values…

Hi derwin1249, Yes, setting up Custom Properties to separate SQL and Exchange from the rest of the devices. As for the rest of the devices, you can choose to use Alert Suppression: Suppress Alert when ANY of the following apply: <Custom Property> equals to SQL <Custom Property> equals to Exchange * Note that indenting, and…

Hi tbilan, Is the "standard router template" a basic config that you would like to compare against running configurations? You can actually load the config into NCM for that particular Node. Then set it to "Baseline Config". Thereafter, when you are downloading the Config from the device, you can choose to "Compare to last…

Hi trebor11584, Check out this SQL migration document: www.solarwinds.com/.../MovingYourOrionNPMDatabase.pdf Hope that it improves your understanding of restoration. HTH.

Justin, Yes, if you are doing a Custom View that is will not be associating with particular Nodes or Interfaces, you ought to use "Summary" views. To show certain interface information on the Summary View, you can make use of the "Custom Object Resource" to put it there. [Miscellaneous > Custom Object Resource] HTH.

Hi Jeff, If I am understanding you correctly, you are encountering reboot notifications when the snmpd agent reloaded. We monitor SysUpTime (1.3.6.1.2.1.1.3) and if it is less than the old value, the reboot alert will be triggered. And if I am right, then creating a window to unmanage the device will mute all alerts,…