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You can email sales@solarwinds.com or customerservice@solarwinds.com with your organization details (e.g., your full name, job title, and office location) and request the contact information of your assigned account representative.

1. Native Support via SolarWinds NPM * Cisco ASA devices have native SNMP pollers in SolarWinds NPM for:* Site-to-Site VPNs * Remote Access VPNs * These pollers include:* N.VPN_SiteToSite_Status.SNMP.CiscoAsa * N.VPN_SiteToSite_Detail.SNMP.CiscoAsa * N.VPN_RemoteAccess.SNMP.CiscoAsa 1 However, Cisco ISR (3945, 2851),…

I am not sure, but you can try below query to create you Neighbors' alerts SELECT Neighbors.Uri, Neighbors.DisplayName FROM Orion.Routing.Neighbors AS Neighbors<br/>LEFT JOIN Orion.NodeIPAddresses I ON Neighbors.NeighborIP = I.IPAddress WHERE ISNULL(Neighbors.Router.Nodes.CustomProperties.Assignment_Group,'')<>'' AND…

Hope this will help you. (+) NPM - Forum - SolarWinds Observability Self-Hosted (formerly known as Hybrid Cloud Observability) - THWACK

You cannot create a classic alert for outdated MIBs (Management Information Bases) directly in SolarWinds using the standard alerting engine. However, SolarWinds platforms starting with the Orion 2020.2 release provide a built-in notification feature in the web console

SolarWinds NCM helps you: * Backup device configurations (routers, switches, firewalls, etc.) * Detect configuration changes in real time * Compare configs to baselines or previous versions * Audit compliance with internal or external policies * Automate config changes across multiple devices * Schedule config backups and…

Change the MIB used for polling hardware health statistics on Cisco devices. Flow the below URL Change the MIB used for polling hardware health statistics on Cisco devices Enable, disable, or change polling frequency for hardware health sensors Flow the below URL Enable, disable, or change polling frequency for hardware…

Hope below link help you Set connection profiles to auto-detect in NCM

"Yes no 'Node Critical'"

Yes, you can find the serial number of a device in the Hardware Details widget within SolarWinds In SolarWinds, the Node Details widget is not directly editable. However, you can still display the serial number by using Custom Properties.

Try the below step: * Go to Settings > Manage Nodes. * Select the 250 nodes (use filters or bulk selection). * Click Edit Properties. * Scroll to Manage node(s) with NCM and ensure Yes is selected. * Assign the Connection Profile In the same Edit Properties screen: Check the box for Connection Profile to enable editing.…

Below query will help you get if node have issue with SNMP/agent/WMI. SELECT Nodes.Uri, Nodes.DisplayName FROM Orion.Nodes AS Nodes<br/>WHERE Nodes.Status IN(1,3,14) AND Nodes.ObjectSubType<>'ICMP' AND MINUTEDIFF(Nodes.LastSystemUpTimePollUtc,GETUTCDATE())>(Nodes.StatCollection*6)<br/>

Try the below SWQL Query SELECT A.ComponentName, A.ComponentType, A.ComponentStatus, B.ApplicationName, C.NodeNameFROM APM_Component AJOIN APM_Application B ON A.ApplicationID = B.IDJOIN Nodes C ON B.NodeID = C.NodeIDWHERE A.ComponentStatus NOT IN (3, 9, 11) -- Exclude Unmanaged, Not Running, Offline

Go to Reports → Manage Reports → Create New Report. Choose Custom Table or Custom Chart. Select Interface as the data source. Filter by: * Node Name (select your specific nodes). * Interface Name (filter for WAN links). * Add the following fields:* Interface Name * Node Name * Interface Speed (bps) * Average Bandwidth…

For SMS, SolarWinds supports sending documentation. * PageGate (NotePage) – Best for on-premise setups. * Twilio – Popular cloud-based SMS API with global reach. * Telstra Messaging API – Used in some enterprise environments. * Nexmo (Vonage) – Another reliable cloud SMS provider.

SolarWinds Observability Self-Hosted Demo | SolarWinds Demo - IIS SSL Certificate Expiration Report Look the above report on demo might help you

Use Double Quotes Around the Service Account Name (e.g., "DOMAIN\\ServiceAccount") 

Best open a support case with Support.

Did you do any upgrade on Solarwinds or Snow. Is it happening for all the alerts configured. 

yes

Connect Azure Subscription to AppOptics AppOptics can ingest metrics from your Azure subscription by integrating directly with Azure Monitor: Log in to AppOptics and go to the Integrations page. Select the Azure Integration card. Click “Add Configuration”. Authenticate with Microsoft and grant permissions to AppOptics.…

Hope below url help you. Create a report in the SolarWinds Platform Web Console that displays device uptime I do not think we have any option for uptime. Please check above link help you. Check the below thwack link might help you Uptime and Downtime Report - Forum - Network Performance Monitor (NPM) - THWACK

* Log in to the Customer Portal Go to the SolarWinds Customer Portal * Navigate to Support Once logged in, click on "Support" and then select "Submit a Ticket" or "Technical Support".

Are you able to reach ASA's from polling engin. As it showing down in screenshot. if they are reachable from poller try snmp walk and see the response. open support case with Solarwinds.

Are you facing issue for all ASA. Kindly try to add them CLI. Kindly follow the below link documentation.solarwinds.com/.../npm-set-up-firewalls.htm

You can configure alerts to notify you via SolarWinds observability saas Email Microsoft Teams Slack ServiceNow SolarWinds Service Desk Email-to-Sound Integration: Use a local script or app that monitors your email inbox for alert messages and plays a sound when a new alert arrives.

Missing PDF files from a scheduled report after failed migration of Solarwinds Hope this will help you 

Report PDF sent via email showing blank page or broken images - Forum - Network Performance Monitor (NPM) - THWACK

You can monitor Azure VMs without installing agents in SolarWinds by leveraging the Cloud Infrastructure Monitoring feature in the SolarWinds Orion Platform. Here's how it works: Key Steps to Enable Agentless Monitoring: * Azure Integration: Set up an Azure App Registration in your Azure portal. This allows SolarWinds to…

Hope below link help you github.com/.../141