mrs.alterego · Director, Web Strategy & Development

Comments

  • @"jst3751" Thank you so much for letting us know, and I apologize for the delay! We will take a look at our email configuration and update the image with a proper file extension. Greatly appreciate the heads up!
  • Since you're running an evaluation, you can have a sales rep put you in touch with a SE who will be more than happy to set up a GoTo Meeting with you and get things straightened out. From what I can see, your sales rep is Hanna Wong, hanna.wong@solarwinds.com. Send her an email and she can get you hooked up.
  • YAY!!! Glad you got it!
  • Actually, you want to be doing this where DPA is installed, not the repository. Then you should be good to go :-)
  • I know it's been a little bit since this was identified, and after much diligence it appears that our spam filter is causing some odd behaviors with bookmarks, edits, etc. We are going to attempt disabling the added spam filters and see how we do, and this should eliminate the issues we've been seeing with some of the…
  • Keep in mind this is just simply a zip file and not an installer, so I think what you want to do is to copy the files to the appropriate directory, overwrite the existing files (do not overwrite the folders) and verify all the files were copied over, mentioned above. Once you've done that, you just restart your DPA and you…
  • Just a quick response on this thread as I'm coming back from vacation...I am seeing a lot of inconsistent behavior around the bookmarking functionality, so I have opened a support case with our vendor as we are having multiple people with this same complaint. Thanks for bringing this to our attention so we can help make it…
  • Thanks for being so understanding! It's really appreciated sir :-)
  • No problem! If you already have a running copy, I don't believe we've had a revision on it for quite some time, but that might also be why you're not able to download it. If you're downloading to the same location, our software will recognize a previously installed copy and give weird results. :-( Thankfully you already…
  • I think I found the root cause, so they shouldn't break in the future; even when we upgrade. Additionally I made sure to check-in those scripts into our code management system, so if upon an upgrade or future version updates, I can always diff the scripts to ensure they don't break again. So sorry for the inconvenience but…
  • sans​ - I show you do own SAM ALX so if you attempted to join the beta group it should have let you in. Did you receive an error message stating we weren't able to allow you access to the beta? On a side note, the email you listed above is actually our internal email so thank you for pointing that out. We must have added…
  • If I understand the suggestion properly, it sounds like some of this might not be an option for me as we don't own the servers, load balancer or firewall. All of that is being managed by our vendor. We only started using NPM to hit the individual URL's because we were seeing load times increasing but our vendor wasn't…
  • OK, here is what the ReadMe file says: To install Hotfix 2: 1. Log on to the operating system of your DPA server as an administrator. 2. Extract the files and folders from the hotfix .zip archive file to: {dpa directory}\iwc\tomcat\webapps\iwc\WEB-INF\classes On Windows, this is typically: C:\Program…
  • The "Real-Time Process Explorer" is included with Server & Application Monitor, which is a product that would integrate with your other SolarWinds products if you do not already have this one.
  • I moved it to the SDK forum to give it the visibility it needs with the right people. Thanks aLTeReGo​
  • It might make sense to just turn off preferences globally...
  • Grrrrr!!! Dang those spammers! Thanks for catching this!!! I'll keep digging in!
  • WHOA! Neat trick! ;-)... I'll try to reproduce that one and get to work! Thanks remi f‌
  • So our alerts are based on monitored devices, so I don't think we could set up an alert that could notify you of newly added or discovered devices, but the notification bar on the summary page of your Orion console should present you with a message stating there are new devices ready to be monitored. I took a snapshot of…
  • You're correct that the link isn't IPAT; I just wanted to make sure you didn't click on that one. The only other thing that I can think is that maybe someone else in your organization already downloaded IPAT at one point and actually created a user account? Is that possible? We definitely still offer IPAT as that is one of…
  • m60freeman‌ - I have fixed the broken script and all feature request "my ideas" should be pointing to your ideas now. If you notice anywhere that I missed replacing the broken script, please feel free to reach out to me directly. Thanks again for pointing this out to us! Rach
  • dhinton1@peoplepc.com‌ - both HolyGuacamole‌ and cvachovecj‌ are SolarWinds resources, so their guidance mentioned in the below responses are spot on! Let us know if you need anything further to help catch you up to speed; welcome to the SolarWinds family! :-)
  • (sigh) - OK, Thanks clubjuggle‌ - Sadly, I am going to have to ask our vendor to take a look because I am not seeing any initial errors being thrown in the log files, and since we're hosted, I only have so much visibility ....Normally, I would suggest a work-around to try and alleviate the painpoint even a little bit, but…
  • jbiggley‌, This is great stuff! Thank you so much for helping out! Hopefully shawnrhode‌ can utilize what you've provided and make it work for their environment! I really appreciate your willingness to jump in here as I definitely couldn't have offered much assistance!
  • So we do use NPM to hit those individual URL's, just like you mentioned, but it only hits the home page to let me know if it's up or down. Node 2 is actually up; it's only throwing the 404 error when you hit certain pages that are linked to customizations we've done. The typical community platform does not allow us to use…
  • NTA supports high availability configurations as outlined in the NTA Administrators Guide.
  • Sadly, as quickly as I'm deleting their accounts, new one's are being created. We are working with our vendor to try and come up with something else that help as the attacks are so furious they are getting through our filters. It's been a very long week, but I am hoping that by shutting off the ability to register for a…
  • I have to admit, I do miss that one feature. I'm not too put off my the removal of my name, but not seeing where I am in the rankings makes me frown each time I log in. Is that geeky?