morgolis

Open a SQL management studio session and run this query: select caption, groupstatus from Nodes where GroupStatus like '%-unknown.gif' This should give you something of a list of Nodes who has interfaces with an "Unknown" status. Generally what happens is the node will be green (ICMP replies) but will have interfaces grey…

kulastone, There is a setting that automatically refreshes the entire view you're looking at. It's under the admin link and then NPM settings or perhaps it's under the users account settings. I can't remember exactly off the top of my head and my Solarwinds lab key expired. Hope this helps.

What you're looking to do is create a custom property, populate it with something you can key off of for a Account Limitation. Then in the users profile, attach that account limitation. With an account limitation, if there is a node that a user doesn't have permission (based on the custom property) to view, they will not…

I've installed and configured RT before and it can be painful to get configured properly. There are no ticketing solutions that I know of that integrate seemlessly with Solarwinds. They all require some type of script to be called to connect to its API. Even RT has that same requirement. I know of a solution that isn't…

trebor11584, You are correct, Orion doesn't have ticketing capabilities built in. You can however write a PERL or some other type of script to call when an Alert Action occurs that will use the API of whatever ticketing solution you currently use to create a ticket. That is IF your ticketing solution has a API to connect…

My understanding is that the hot-standby is only for regular polling, basic alerts and there is the website that is installed as well. NTA and other modules shouldn't install to the Hot-Standby.

When you test fired the alert, did you choose a Node and a corresponding interface for said node?

Hi Don, Try adding this to the message body in the reset trigger: NODE DOWN FOR - ${SQL:select top 1 datediff(minute,logdatetime,getdate()) as downtime from alertlog where message = 'Alert Triggered'} It looks in the AlertLog table and does a datediff using minutes against the time when the message showed 'Alert…

You will need to create a new view. Depending on if you want to have this view when you drill down to a node details page or if you want to have a summary view. Add your resources to the view for what you're looking to get . Test it out and see if you can get the desired results.

Only thing I can think of to get you there would be to create a ODBC SQL Server driver and then use Excel to connect directly to the database. You should be able to craft a SQL query to get you the data you're looking for. I've tested creating the ODBC connection and it works on Windows 7, but I didn't spend any time with…

I suggest that you back up your database, then rerun the configuration wizard on the database. I've had this happen before and that was my fix.

There is a KB article that provides a solution to a similar problem that you're experiencing: http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1121 Read that over and see if it helps.

If you've made hardware changes or reinstalled NCM, you may need to either reset the credentials for your user, the certificate used by NCM or both. http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1263 Above is a link to a KB article that describes how to remove and reinstall the certificate use by NCM as well as…

Could you post the syslog message here so we can look at it?

Check the 'our-solarwinds-box' server has a service listen on the IP of the engine for port 17777. Open a command line and type this in: netstat -na | find /i "17777" Make sure that either it shows the IP address bound on the NIC or it binds the service to all listening IP's. It should look like this: 0.0.0.0:17777 or…

HHQ, It's returning a EPOCH time stamp. EPOCH time is the same as UNIX time where it counts up the number of seconds from January 1, 1970 (Zero) to current time. You can find EPOCH converters on the web, I used this website to get a result from your return value of "Mon, 17 Jan 2011 02:13:57 GMT". You can attempt use…

I'm thinking ${GroupMemberName} instead of ${NodeName} may do the trick.

Hossein: First problem I can see with your query is within the 'between' datetime statement. When this query runs, it will give you the last 24 hours from the time it is run. If you want to get a true 24 hours, you need to convert the datetime using Floor and Cast to get midnight from the day before yesterday to last night…

In the screen shot it shows that NTA hasn't received any netflow data, have you verified that a firewall isn't blocking port 2055? Is NTA service running? Open a command prompt and then type this in: netstat -na | find "2055" I would expect to see the IP address or 0.0.0.0:2055 listed as a response.

Someone has pushed a collection of F5 UnDP objects already but it's for F5 software version 9. Not sure what you're running but you might download them, import them and see what OID's they're using. F5 UnDP objects Otherwise if you're running a newer F5 OS version, try using a SNMP walker and see what OIDs you get back.

I'm betting that the classes are missing in WMI on those two servers and will likely need to be rebuilt. You can try running this command in a command line window running as 'Administrator' --> WMIADAP /F You can google and download a freeware WMI browser and verify that they are missing, but I'm pretty sure they haven't…

Ben, Run this query against your NPM database: select caption, community, rwcommunity from nodes This should give you all the node names, community strings and the RW community string for each of your nodes. You can also check to see if they are set in the discovery SNMP credentials: select * from discoverysnmpcredentials…

I would suggest opening a case with Solarwinds Support - I would also suggest you temporarily enable the Session Tracing under File --> Settings. That should drop a log file in to the NCM installation directory that will hopefully give you an idea what line of the script it's dying at. Only leave the session tracing option…

Danny, In order to set up alert suppression for each of your customer monitored environments, you will need to set up a specific alerts and suppression for each customer. There is no way to dynamically do what you're thinking of. You would need to set up two custom properties, one called something like customer and the…

I found the MIBS.cfg file located in C:\Program Files (x86)\Solarwinds\Common Open a command prompt, then cd to the C:\Program Files (x86)\Solarwinds\ directory. Run this command: dir /s mibs.cfg It will descend in to the Solarwinds directory structure and search for that file name then display where it resides. Hope this…

contracer, Are you referring to when a alert was created by a monitored object going in to a down state (or some other state that warrants an alert) or when someone actually created the Advanced / Basic alert that checks the monitored objects within the system? If you're looking to get when the Basic / Advanced alert was…

CSpringer: Running a baseline for your entire network has two options - Set to the last configuration file downloaded or Set to the configuration files downloaded on a specific date. If you choose to baseline on the last configuration file, I don't think there will be any impact. Nor will there be if you select a…

I'm not too familiar with the SAN storage works solution, however I imagine if all the drives are contained within a single server and you have the HP insight SNMP tools installed, you might be able to use the Compaq MIB base to find these. IIRC it's 1.3.6.1.4.238 or somewhere near that. Otherwise HP has the MIB you can…

PHP has a built in method for connecting to MS SQL databases, here is a snippet of PHP code as an example: <?php $myServer = "localhost"; $myUser = "your_name"; $myPass = "your_password"; $myDB = "examples"; //connection to the database $dbhandle = mssql_connect($myServer, $myUser, $myPass) or die("Couldn't connect to SQL…

You'll need to contact somoeone in the Solarwinds account management team to make that request.