mavturner

The build I sent out was a service release. In general, service releases are fully supported and can be directly upgraded to future releases. There are no known bugs (unexpected issues) in RC2. As it is a new build, it will definitely effect your current build, but it should do so in a positive manner. Here is a list of…

It goes to transient once it stops responding, but it stays in transient (with all of the data associated with the node) for that period (in your example 30 days). If the IP responds again before the transient period expires, the IP goes back to Used and the transient counter is reset until it stops responding again.

Hi everyone sorry for being late to the conversation. Basically, since the vSwitch doesn't have SNMP on it, we can't correlate the traffic with the interface index on the switch. Because of this, we have to add support via the VMware API (which is what NPM leverages to pull basic virtualization information about the guests…

James, I am sorry this is not straightforward. Yes, the polling is linked. If NPM is polling the the node for CPU/Memory/Interface, UDT needs to be installed on the same polling engine to poll for Ports. If you want them to be completely seperated on the back end, then the front end will be separated too. There is no way…

Larry, What specifically are you asking about regarding what we are working on? We do hope to have a change where you can click "Update polling interval" so when you change the global, you can modify all of the existing intervals. The "UDT jobs may not complete ..." banner appears when you are polling too many ports on 1…

Network_Guru Good catch, the documentation needs to be updated to say "SolarWinds Orion Module Engine" instead of "SolarWinds IPAM Information Service". We'll get the documentation updated. Thanks, Mav

Shannon, try changing the "Set up your Trigger Query" from IPAM Networks to Node. Also, try removing the variable in your event log alert and just write a basic message to get that working first. Mav

As requested.

For completely ignoring specific events, you can change the EventTypes.Record flag from 1 to 0. This is a global setting so make sure you are fully aware of what you are changing (ie: if you don't want to see this error, but the Server Admin might, if you change this, nobody will see it). Mav

No offense taken StealthNet, I'm sorry it has taken so long for your issue to bubble up. It looks like their templates were not including the ingress/egress interface ID, which is a must have for us. We drop packets that do not include all the fields in my above post. The ToS field is not required. I'm not sure where that…

nrms, great explanation - much better than my brief statement :-) Farooq, it would also be good if you could tell us what versions of NPM and NCM you are running. In NCM 7.0 the behavior of the syslog server changed because it now only relies on the Core syslog server. If you look at the services running on the server, do…

Great feedback guys! I've got these items logged and we will consider them for a future release.

mmedwid, there is a work around that should help alleviate until we release a fix. Before making these changes, I must caution you that the problem you are experiencing is an indication of database connection issue. You will probably want to continue investigating why your SQL server is having delays (high traffic load?).…

Right now we consider using the SDK as "supported". Using the SDK does not put your system in a broken state and you can call support if there is a problem un-related to the SDK. However, our support department will not assist with building scripts, helping with the integration or other aspects of the SDK. We currently…

Is it increasing? And if so, roughly how rapidly does it appear to be increasing?

Saleh, please open a ticket with support.

Jesper, IP SLAM creates the path operations using the command line. The other operations can be created using SNMP. I'm not sure why you aren't seeing it but if you do a packet capture while creating the operation, you should clearly see that we are creating the operation by interacting with the CLI. As Craig mentioned,…

Discoman, We have been working on some improvements around indirect discovery. Please see the below forum. This should be available very soon. Also, we have a Release Candidate out for existing customers on active maintenance through the end of the month. You can see the RC forum here Mav

Yes, UDT v1.0 PR2 is the same build as the General Availability build.

Scott, this has been addressed in the next release. If you have active maintenance, it should be in your customer portal. If you can't find it, send me a direct email with your SWID and I will make sure you have access to it. Mav

The Beta for UDT 2.0 is now available to existing customers on maintenance. These Beta is primarily focused on the Active Directory user information. We are continuing work on the above items. We are very interested in your feedback regarding this specific feature. Beta builds cannot be installed in production and you…

Do you see any errors in the NTA event log? For example, something saying you are receiving flows from an unmonitored interface or unmanaged device? You must be managing the router with the same IP address (in NPM) as the source interface for the netflow configuration. I've seen many customers who are using a different…

Yes, we need layer 3 information to correctly map MAC to IP. Without an IP address, we won't be able to create the hostname linkage either. Regarding extrands posts, I just want to make sure it is clear to anyone who reads this understands. UDT is licensed by number of UDT ports. This has no impact on your NPM element…

Thanks for adding the request bschurr, Martin's post still contains the most accurate information on this. Unfortunately, I cannot speak about dates, but it is something we are hearing more frequently. Mav

Aqeel, I'm sorry you are experiencing these issues. If you will send me a direct message with your email address, I will make sure you are taken care of quickly. Mav

In UDT 2.0 we changed how we queried devices to make it more efficient. This should alleviate some of the issues where too many SNMP requests were being sent to the switches. I haven't recieved confirmation in the RC period whether this resolved this specific issue. If anyone else in this thread is running the 2.0 RC, it…

The request for "reseting" the view is certainly noted. In the meantime, here is a screenshot from my machine that has NPM 10.1.3 installed (as well as the latest version of NTA). You will notice some resources in the list that may not show up on the page. These resources have the ability to auto-hide when they don't have…

This information is not provided by IP SLA Manager. However, you can use the SNMP values in this thread to pull information directly into NPM using our Universal Device Pollers (UnDPs). See this video on how to create UnDPs. Create a Universal Device Poller (UnDP) in the Orion Platform - SolarWinds Worldwide, LLC. Help and…

I took a look at this case. It looks like there is an occasional delay to the SQL server. Unfortunately, NTA does not currently handle this scenario very well and the service stops. We're working on changing the behavior of this in a future version (to automatically restart the service when the database connection is…

Good news, if you look at the "What we are working on" post for NTA and other recent product blog posts, you will see this is something we are actively working on. We should be in RC very soon and I will make sure everyone on this thread who has active maintenance is in the first group of people invited to the RC.