mavturner

Larry, what version are you running? This is not expected behaviour. The custom fields should be blanked when the status changes to available. If you are not running the latest version (2.0.1), please upgrade to that and if you are still experiencing the issue, we will need to investigate further (diagnostics, support…

nickosborn, unfortunately we have not added support for this yet. You are absolutely correct that this is a long standing request and we need to add support for it. It's not something we are actively working on in NPM 10.3, but it's high on our list of community requested features we would like to address. Mav

pshanesmith, We have customers who have issues with their ASA's but I haven't heard of a problem with 6500s in VSS. Did you modify the output of the command at all in your post? The ouput of one of my lab devices is this: Pool bastogne-extra : Utilization mark (high/low) : 100 / 0 Subnet size (first/next) : 0 / 0 Total…

If SNMP is enabled on the device then it will collect information from the cluster IP thinking it is just the normal server. In NPM 10.2 we added support for WMI polling so you don't need to enabled SNMP on your windows server as long as you have valid credentials. Here are a few other posts about monitoring clusters. Mav

Did you configure your routers to send the netflow data and are you seeing the data you need? Those are definitely the best places to start. The only additional component I would recommend is IP SLA Manager. This can be used to run tests over your network to better understand other relevant metrics such as latency. It may…

novethdevera, Unfortunately there is not much you can do for now beyond what you already have. We are considering a feature request to lock the node so only one user to edit at a time. If we did this, would it solve your problem or is it important to allow users to modify the same nodes simultaneously and regularly? Can I…

zacleopard, I'm sorry you are finding the product difficult to use. I'd be happy to schedule some time to give you a quick intro to the product and how to use it. There is a learning curve but I find that once customers get over that initial bump, they find it very powerful. Of course, we are always working to improve…

darkshooter, Unfortunately IP SLA Manager 3.5 only supports CM 5.1. We are looking at supporting the more recent versions in future releases. I will contact you offline to talk more about what you would like to see around IPT. Thanks, Mav

Yes, the persmissions for IPAM and NPM are seperate. At the moment, IPAM only supports Roles and you cannot delegate permissions to specificy groups, supernets, or subnets, but you can set the role for all of the IPAM items and give the user account limitations in NPM. When you edit the user, lock down their NPM…

supernio, NPM v8 is very old. I strongly recommend you upgrade to the latest version of NTA (3.9) and NPM (10.2.2). To answer your question, you need to be managing the interface in NPM before NTA can receive flows from it. Mav

We built a free tool to help people wit this exact issue. You can find and download it from here: http://www.solarwinds.com/products/freetools/snmp-enabler-for-windows/enable-snmp.aspx

Have you seen this blog post? http://thwack.solarwinds.com/community/solarwinds-community/product-blog/blog/2010/03/25/google-maps-anyone

Are you running this from the same machine that has NPM and NCM installed? The reason I ask is, are you sure you have SNMP access from the client to the network devices?

Neighbor scanning works by scanning a neighbor's device's ARP table. We use SNMP to pull this information and the device must support it. I believe we look at the BRIDGE MIB, but I'll let someone from dev confirm that. So it really depends on if the device supports the standard MIB information (not just interface and CPU…

Cusker, There were some changes made in 10.2 when we added support for WMI. Unfortunately, the information collected by WMI and SNMP is different (WMI does not collect information about interface utilization) so if you switch methods and "downgrade" you could lose data. That being said, we realize this is important for…

Shannon, We don't have any built in alerts on address changing status. You can accomplish this with a custom SQL alert by alerting on the status change events. You can create a report on this event as well. When you say you want to alert when it is unresponsive for 3 days, the status would change from Used - Transient -…

Not in IPAM 2.0. This is something we are looking at for a future release. See this post: 

I'm sorry your case has been dragging out. You might consider upgrading to NPM 10.2.2 which was released this week. I'll ping dev and have them review your case to see if there is anything obvious. If you are still having issues, I will get it escalated. Mav

You can make a custom view then add the Custom Object Resource (COR) to that view. For each interface you need to see just add another COR to that view and assign the relevant interface. Does that get you what you need? Mav

It depends on exactly what you are doing, but, LEM is licensed based on the number of source addresses. I would expect you would need a 60 if you want to collect events from the 10 hosts and each of the 50 containers. You will be able to get a lot of information from the hosts, but if you want to collect something from…

Lian, Are you managing the node and interface in NPM? Do you see any logs in the NTA Event log that say something to the effect of "receiving flows from an unmonitored device"? Mav

Fernando, Welcome to thwack! The best resources for creating backup templates is to look at the relevant section in the admin guide (Chapter 5) and look at examples from other devices. All of our documentation can be found on this page http://thwack.solarwinds.com/support/. Take an existing example from the Program Files \…

rsprim, You are correct, hotfix 4 does not include hotfix 3. There should be a readme file with the hotfix which explains the purpose of the fix. For example, Hotfix 4 adds additional commands to the switch port mapper command line tool. Mav

Thanks! This is definitely something we are interested in for the future. I have also posted a few custom reports on the content exchange. See my blog post here. Mav

Hi Daniel, this is probably more complicated than you were looking for, but you can export the map and modify the values from the text file. You can export the map with Ctrl-E or click the icon in the upper left corner, go to Export, then select Export Map. You can open this file with a text editor. From there, you might…

adauria, I'm not sure exactly what happened with the layout. I've asked dev to take a look at this and find out what happened. I apologize for the inconvenience. Did you have this on a display? Is that why this is a big problem for you? Mav

Have you looked at using 1.3.6.1.4.1.289.2.1.1.1.3.1.1.31? I don't have this device in our lab so I can't test if it is providing what you are looking for. There is more documentation about the 5000 MIB on Brocade's site, here.…

Ron, Thank you for this detailed feedback. I'm not sure how quickly we'll be able to get to all of this, but I've logged your concerns. This is something we are aware of and it's important for us to know how it is causing problems for you and other so we can prioritize this work. I will contact you offline to discuss in…

Is there a reason you are using version 7? Can you change that to v5 or v9? Most customers run those versions and I want to make sure there isn't some issues with the old IOS and v7 that we aren't aware of. In general, we will consume flows that contain the fields in this KB.…

Davva, What authentication and encryption types are you trying to use? Did you configure PRTG and NPM to use the exact same settings? Have you looked at a PCAP while trying to add the device? Sometimes you'll see good mismatch information there. Mav