mavturner

Is there a reason you can't or don't want to upgrade to a more recent version? The current shipping version is 10.3 and there have been many significant changes since then. Are you sure you have the old data? When you go to a chart, are you able to see it there? Have you tried running a report against a different node or…

Unfortunately this is not possible today.

The traffic in/out comes from SNMP and not Netflow data. It looks like we aren't receiving the netflow traffic. Do you see any messages in the event log about receiving traffic from an unmanaged interface? Make sure the IP address that the netflow data is coming from is the same address that you are managing in NPM. Also,…

Garrison, What is your goal here? Do you want these nodes to show up twice or are you just trying to understand what happened? You should be able to change the IP address of a node without any issues related to polling or alerting. Orion doesn't support monitoring double monitoring the node with the same IP and different…

crzyr3d, Can you please open a support case and send diagnostics about this? We have done some internal testing and aren't really able to reproduce this. Mav

ser, can you be more specific about what you are trying to do and possibly include a screenshot? Are you concerned about VMware API calls we are making or just a general question about VMware configuration?

quadman101, sorry for the delayed reply. Are you currently collecting any information via NetFlow? Have you set it up already? Unfortunately, it won't give you great insight it to what is being accelerated / compressed versus regular traffic (you riverbed web interface should provide some information on this). However, for…

Have you tried using the filtering options in Message Center? It's not exactly the same as adding a filter on the LastXX resource, but it should allow you to quickly filter events for certain nodes, specific events, or string matches. It should also be quicker to use than creating a customer report (although I definitely…

Dentifrice, Unfortunatley this is a bug for both neighbor discovery and subnet scanning. We are aware of the issues and I'm sorry for the inconvience you are experiencing. I will contact you offline to discuss further. Thanks, Mav

John, I'm sorry about your frustration. You are right, UnDP provides some of the data but also carries overhead with configuration and tweaking. In 10.2 we added more support for Juniper (CPU and Memory collection, sub-interfaces, etc.) but there might still be areas we don't cover well. Regarding this specific case, it…

greeng, you might want to rely on syslog or SNMP traps for more "real-time" information on failover status. Also, you might want to take a look at the Cisco-Firewall-MIB for detailed information about the pair (specifically the cfwHardwareStatus table. For some good examples and data, see this site from Cisco's community…

All reports should have option to set filters on them, just edit in report writer. I would recommend top conversations report and specify filter for host A to be in range or host B to be in range. Some ranges have issues because of how strings are compared, but for whole subnets (e.g. 10.140.107.0-107.140.107.255) it works…

Roy, Unfortunately, this is not possible today. We have had this request before and have an open future request to enhance this functionality. Mav

Netlogix, We are definitely are interested in "stealing" this from SAM (although this isn't even released yet ). Would you expect all of the same metrics for network gear? Is it missing anything you think would be particularly relevant for networking equipment? The main problem with this resource is supporting all of the…

wakhan, can you show the Huawei documentation on configuring? Also, are you managing the interfaces in NPM? If possible, we would like to get a copy of a packet capture from you so we can make sure there isn't a problem. Since this is a sales case you can't open a support ticket, but we'll help you out. Mav

We are aware of this issue and are working on a fix. I'll contact you offline with more information.

Yes, I'm pretty sure there is a way to do this, but I can't recall off the top of my head. Let me see if I can dig that up for you. 

Ciaran, these are all good questions. For now we are taking a phased approach. You will get around 10,000 elements per poller instead of only 8,000. Before, you would run into issues where the hardware wasn't keeping up and you could through more resources at it to make a difference. In 10.2 this is no longer true. You…

rbt111, We are working on updating the demo to include the information on path operations. As with all of our products, we make available a 30 day demo. If you want to try it, I recommend you download and install the demo. If you would like to schedule a demo with an SE, let me know and I'll forward your request to our…

Mario, there are several factors that go in to this. Are you collecting any syslog data or monitoring any wireless access points? What about UnDPs and volumes (memory)? Are you using the default data retention and polling settings? Are you just running NPM or other products? Based on general assumptions about your…

bzeitner, we are gauging interest in this currently. Would you mind if we chatted about this on the phone so I can better understand exactly what you would like to see and how you would use the data? Mav

Hi pyro13g, I'm sorry you are having problems. I'll email you offline to check on this. I'd like to know what information you are putting in the form and what SWID you are coming from - but don't want you to share that on thwack :-) Mav

ALKSupport, We definitely recognize this issue. I posted a blog about it with steps to correct this problem. That blog can be found here: We are also working on a service release (1.0.1) that includes a much easier way to limit which ifTypes are used. The service release is currently in RC and I will send you the download…

I am not aware of any issues with alerts stopping after upgrades. This definitely should not be happening and I've asked dev to look at your cases to see if there is any problem we can find here. These are difficult problems to solve since you obviously want to get your alerts back up and working as quickly as possible and…

casperinmd, we are checking to see where we get the BW value and if we can get the right value. Manually correcting the BW is definitely the right thing to do, but ideally we would fix this so it just works out of the box :-) Mav

Osama, Can you manually add those nodes to NPM? Click Settings -> Add Node and enter the IP address of the HP switch. Make sure SNMP is enabled on this switch first. After that is complete, you will need to configure the switch to export sflow data. You can find some configuration examples at the end of the Admin Guide…

sja, We are working on some things that might be able to help you. In general the 12,000 element limit is based on standard polling rate. If you change the polling rate then you will get more or less elements per poller. You will get more elements if you increase the interval and less if you decrease it (poll more…

Dave, what exactly happens when you try to add the node? Does it give you an error? Are you trying to use SNMPv3? If so, the main thing you need to be able to add the node is access to the SysObjectID (1.3.6.1.2.1.1.2.0). If you try to do a quick SNMP get or walk of the device you will be able to make sure it returns as…

Mike, APM has a customer VMware API poller but I assume that's not what you are really looking for here. You could write a script to update this property, but there is not going to be a good way to easily and automatically update this information. Mav

Bret, We are pulling this data directly from the device. Just in case, you might consider changing the counter to 64 bits just in case something weird is going on here. I don't have a 2848 in my lab, but I tested an HP 5406zl and it shows the expected MTU (1.5 KB). Do the other interfaces on your 2848 show the same MTU or…