mark_wiggans

 That is not possible. There are no trial licenses for v 7.8.5 available. HTH 

 Could you elaborate on this report? How is it setup and how much data is on it?

 the hotfix does check the install path from the registry so it should install properly-

 Are you able to run the SolarwindsDiagnostics.exe and send us the results? also do have the Application Monitor module? 

I belive he was referring to the Orion Mapmaker- I dont' think this is possible in IpMonitor. You can try to change the view to show Red/Green exclusively...by going to the Devices Tab- >NOC view -> Select the group you want to view (managed devices) and Details View. Not perfect but maybe this will work?

 please clarify the error - I'm not sure what you are asking.

 Bruce- There is a Hotfix 3 for NTA 2.2 that addresses your issue due out ASAP. I'll contact support and see if they can get you a pre-release-

System.UnauthorizedAccessException: Access to the path 'C:\InetPub\SolarWinds\wwwroot\web.config' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize,…

 I apologize if I have a misunderstanding but I believe you can accomplish this with Basic alerts. When you test the alert, you must select the volume to test. First select the node and then click the radial button two rows below and select the volume. If don't select a volume you'll get the ${VolumePercentUsed}…

......and if you are setting up SSL for web access here are the instructions: SolarWinds Knowledge Base :: How to Enable SSL support for Kiwi Web Access

 Currently in Beta now - We can't give a precise date, but it's fairly soon.

UPDATE:Below are the steps used to help jflewis1021. Assuming that this is not the custom poller memory leak issue, the following steps will help recycle the pooling in the com+apps - 1. Open Component Services from Start-> Control Panel-> Administrative Tools-> Component Services. 2. Expand the Component Services,…

 Put another way, to suppress the server ping alerts when the ping on the external firewall IP goes down do I need to explicitly add the firewall ping as a dependency on the server device? To suppress alerting under these conditions you would need to add the firewall ping as a dependency. 

 no- Light will still exist. It's the one I use.

 How do I login as admin? I can not even get the login screen on the web interface. Have you tried the suggestions here? -

 To further troubleshoot this issue would it be possible for you to run the Diagnostic Tool and get the results to Support?Go to: C:\Inetpub\SolarWinds and open the web.config file with notepad. Do a search for the word "WARN", you will see it in the following field: <threshold value="WARN" /> Change WARN to DEBUG and save…

 All Orion modules have to be on the Primary poller.

 The status for your ticket is that it still under investigation. Due to the randomness of this problem they are having difficulty reproducing this behavior enough to isolate the cause. I know this isn't an answer that you had hoped for. How is your environment setup? Is the DB on a separate server? Sans or cluster? From…

...I only want administrators to be able to view the configs, which is a custom property. IE, Admins get to see everything, users can NOT see the "Config Listing" that I added to "Node Detail Reports". When I go into the "Select Limitation Type", I don't see anything that will allow me to limit accounts to what I want,…

 Did you reinstall the 2.0 .net framework? When do you receive this error? Is it when you run the configuration wizard?You might try to reinstall .Net FrameWork and restart the Distributed Transaction Coordinator service. This error message may be a generic VB error but when it comes to Orion it usually involves how the…

 Using an SL100 you will be good for a long time. It depends on how aggressive you keep the monitoring settings and how long you want to keep the historical data.

 Stephen- You might also look at the scenarios in this thread for some possibilities to try - ?PageIndex=1 HTH

but then How do I get them back to add them to NPM? Download the updates from your customer portal...on the left nav - under Orion MIB Database

 Thanks for the info. I'm not sure why you are getting that email- The only way to get that email is to email support@solarwinds.net The case reply should be going to a long case address like this one... 

 Yes, then the user should only need to be the db_owner role.

 Something got hosed with the power loss. Pull some diagnostics and look around, go to C:\Program Files\SolarWinds\Orion\SolarWindsDiagnostics.exe . Running this program will create a .zip file that you can review. This might be caused by the fact that the main Orion server can't connect to the database so look for any…

no, you'll need to delete or un-manage those devices from Orion NPM.

This issue will addressed in 9.1- The workaround is to open the custom property editor and editing a single one which should set them all to the proper default. 

In order to understand the problem completely I would suggest running the SW diagnostics tool and attaching the results to a Support ticket. The Diagnostics Utility can be found in C:\Program Files\Solarwinds\Orion\SolarwindsDiagnostics.exe [assuming the default install path]. I have not seen that error often and speculate…

 Is this with netflow version 9 or version 5? It seems something is not configured correctly - you might want to open a support ticket to troubleshoot.