mark_wiggans

so after pressing the Execute SQL Query you get no data? is there a timeout error?

 I"m not sure what version you have but 8.5.1 addressed an issue where acknowledged alerts would sometimes re-trigger.

 Yes, from the add/remove programs (then you will see the Repair"option)- What exact error are you seeing and for which version of the Toolset?

 James- Due to the numerous install/unistalls you have attempted I would contact support and they can asisst you through a clean install- 866-530-8040 

 i presume V9.0 will be able to update previous versions? Do you mean upgrade from? Upgrades from any 8x version will work. You cannot upgrade directly from Orion 7 to Orion 9. You'll have to get to Orion 8 first.

 For the EVAL version. ftp://ftp.solarwinds.net/APM/Service Pack/APM1.0-SP1-Eval.zip

so are the charts showing any data from the time the HSE has kicked on? Verify that the HSE is also on 8.5.1 SP3. Assuming this is configured (good connection to the SQL DB) correctly and you are testing this - How many elements does the primary poller monitor? The greater the number the longer it can take to start (I'm…

 You will need to contact Support and have version 7.8.5 provisioned into your Customer Portal.

 Removing the DirectLink account should have worked. Can you add (server)/Orion/Logout.aspx to the address bar then login?

www.solarwinds.net/.../SolarwindsOrion8.1DBmigration.html

 Maybe this will help you? www.solarwinds.com/.../Orion8CustomProperties.html

 yes, keep it to ANY

A new SP for APM was just released.... It has a fix for the job engine, which is shared by NPM and APM. If the problem persists, please open a ticket.

"item with the same key has already been added" The message indicates there is a problem with nodes or poller duplicates. When you submit the diagnostics please post the associated ticket number. Thanks

 We compile them to a DB of OIDs, the vendor cannot compile the MIBs- At this time you will have to keep sending us the MIBs - http://www.solarwinds.net/NetPerfMon/SolarWinds/OrionAdministratorGuide.1.179.htm

 I suspect it is the way this report is configured unless you are getting this issue with other (smaller sized) reports. In that case you should consider opening a support ticket.

 that's great. The repair is nice thing to have-

 The Diagnostics Utility can be found in C:\Program Files\Solarwinds\Orion\SolarwindsDiagnostics.exe [assuming a default install path]. Just run the diagnostics and attach the zip to your Support case.

 Thread Locked now-

 Delete this entire directory C:\Inetpub\SolarWinds- and then run the Conf. Wiz (note: If you have a highly customized website please backup any customizations/configs. etc..prior to deleting the inetpub dir)

actually- this might be more of what you are hoping to accomplish- Devices > Discovery > Previosu Scan Results > SmartMonitor Settings- Uncheck the items as desired.

try this... http://knowledgebase.solarwinds.com/kb/questions/1175/I+am+receiving+errors+in+the+Orion+Web+Console

 You can tweak this line <Color>&H00FF0000&</Color> to your liking.

 Eval linked has been removed. Thanks!

Hotfix 2 is now ready for download-

erase flash at the enable prompt

 What happens when you acknowledge the alert? or is this stuck in a loop and you need to force a reset>

The closest thing there is for what you are asking might be the Evaluation Guide. There are detailed steps in there regarding how to enable IIS on both 2003 & 2008. http://www.solarwinds.com/support/Orion/Docs/translations/EGs/US/OrionNPMEvaluationGuide.pdf This doc. below also has the fundamental steps you need, it just…

 so the alert itself is not working but testing it works in that it shows that it fails? or the Testing of the Alert does not "test"?

 When you download them from the portal there is a readme included with instructions. The MIB database is zipped and can be installed by copying the new MIB database file (MIBs.cfg) over your old database file. 1. Using Windows Explorer, navigate to your installation folder and locate the MIBs.cfg file. By default, this is…