joegill · Security Administrator · ✭✭✭✭✭

Comments

  • This is a highly desired feature for our team.
  • Hey @"Rowmeister" , I'd recommend opening a ticket through the customer service portal. I believe only the SolarWinds team will be able to see the error log for why a 401 was generated.
  • Hey @"Supersizeal" , happy to help! 1. To change the field from required to not required, Go to the Service Catalog item with the field you'd like to update and open it. Hover over the field and you should see ellipses (...), click that then "Edit", you'll see a warning screen of sorts that will tell you if that custom…
  • Hey @"Supersizeal" , would you be willing to share yours? Below is what we're using but would love to see what others came up with.
  • Hey @"pabely" ! If I understand you correctly, you'd like to have the user field be able to select multiple users without a limit. The field I referenced above is for a single selection from a drop down search field. To my knowledge there isn't a way for it to select more than one person when using the Field Type of User.…
  • Hey @"RegieHP" , I personally used the online guide https://documentation.solarwinds.com/en/success_center/swsd/content/completeguidetoswsd/administrator-setup-guide.htm that offers an excellent step by step process. Of course you'll need to have the appropriate access as hboyd pointed out and should consider options that…
  • Short answer, yes. We've setup our SWSD to integrate with Azure AD for Single Sign-On. From there we used a custom field named "Reports to" and the type is set to "User" thus creating a searchable picker. Technically this can still be achieved without the integration but would require the manual management of the user in…
  • When creating a solution, you'll have the option to set the state as Draft, Internal or Approved. Selecting Internal, will make it so only the IT team sees those solutions.