jkuvlesk ✭✭✭✭✭

We now have a recorded training on this topic in the Customer Portal. https://customerportal.solarwinds.com/VirtualClassrooms/#0 Search for the class, Create Custom SLA Reports with SWQL.

Thanks for your feedback. We will be reaching out to you directly.

They are offered every month. Check the customer portal or training page in the success center.

This is great feedback. We are working to fix all the broken KB links.

Hi Kimberly, If you are a customer under maintenance, I can sign you up. Please send me who wants to attend - names and emails - and your SWID and I'll enroll you.

Your team mates will need to register with their customer portal account. That is the only way to register.

There is a training on Dec. 15th, 2016 on how to monitor Exchange. https://thwack.solarwinds.com/events/1940?sf42072680=1 The replay will be in the customer portal under virtual classrooms.

rschroeder, our support team has engaged with Ripped up. Thanks for your call of help.

The survey is closed. It closed on 4/22. You can send me a note with your feedback on pains/preferences.

eLearning is available to everyone. https://support.solarwinds.com/Success_Center/SolarWinds_Academy/eLearning

Here is a more complete picture of the capabilities SolarWinds provides compared to VMware. There are a few inaccuracies in the competitive positioning document provided by VMware. It's shocking that they didn't include us in their review process! I wonder why they didn't include pricing in the matrix. Hmmm.

VMAN Class coming soon: https://customerportal.solarwinds.com/VirtualClassrooms#111

Frequently Asked Questions about Individual User Profiles If you are not the product administrator, you will need to ask them to get you a user account.

Can you try again? You should not need credentials to view the article.

Thanks Steven and gryansmith! I would love to hear from others how you use both SAM and SCOM to monitor your environment.

Here you go! https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Upgrade_Multiple_SolarWinds_Products The upgrade guides work with the product upgrade advisor (at GA). We do have a compatibility matrix you can review if upgrading at RC:…

Here is an article on creating groups: https://support.solarwinds.com/Success_Center/Server_Application_Monitor_(SAM)/SAM_6.3_Administrator_Guide/0B0_Managing_Groups_and_Dependencies/010_Groups

Here is the recorded go to meeting. IGFCSS.DSI, t will only be available for a limited time, please forward to your friend. He can always reach out to the Patch Manager space http://thwack.solarwinds.com/community/application-and-server_tht/patch-manager - the product manager, alterego, is very responsive. GoToWebinar :…

Thanks for the feedback @rschroeder. Could you be more specific on what you are looking for?

I'll try to dig up the recording. Here is a slideshare that can help in the meantime. Managed Service Provider Deployment Options for SolarWinds Network ...

There's still space left in @solarwinds NPM product training courses this week - January 12th - 14th. Sign up here: http://bit.ly/1JFFFdk

Thanks for the feedback. We now have this recorded module for beginners. Please let us know what you think. https://support.solarwinds.com/Success_Center/Network_Configuration_Manager_(NCM)/Getting_Started_with_Network_Configuration_Manager_-_Video

We now have this under our official documentation: https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Create_an_SLA_report_showing_average_SLA_availability_during_business_hours

I believe this is the right doc: https://support.solarwinds.com/Success_Center/Server_Application_Monitor_(SAM)/SAM_Administrator_Guide/0D0_Monitor_your_network/180_Common_Packet_Analysis_Sensor_Deployment_Scenarios

You can always contact Customer Service to find out. Submit a Ticket | SolarWinds Customer Portal

Our Manager of Technical Content is color blind :) His team did a fantastic job on the release notes, upgrade guides, and technical overviews!

and @blackboard monitor, our Tech Content hero!

Hi designerfx, if you want to find out more about this you can attend the Upgrade Training: Network Performance Monitor v12.0 Upgrade Training Date: May 20, 11:AM CT Sign up: https://customerportal.solarwinds.com/VirtualClassrooms/ If you can't attend at this time, we will be providing additional dates and times (for all…

Hi, we are actually going to be doing a THWACKcamp session on this topic. Stay tuned for the session time/registration. One way to check your implementation is against the best practices in our getting started guides - also be sure to check your current system against the recommended requirements. All this info can be…

Hi, we have had other customers voice this as an issue. We are looking into more granular customer portal permissions to be able to accommodate this scenario. No promises on delivery or timing but I'll be sure our product manager sees this. In the meantime I recommend our eLearning option that does not require customer…