jiri.tomek

Comments

  • Yes, each "instance" of monitor is counted so if you have one template assigned to 10 nodes, you have to count number of monitor in template and multiple it by 10.
  • Hello, errors that you see are expected but are not causing issues. Those files are deleted once worker process is recycled after 10 playbacks so they don't build-up the cache over time. However, there was an issue with WPM 2.0 and IE 10/11 cache where it was growing over time. If you are not on latest WPM 2.2 I suggest to…
  • You should open a support case for this.
  • SEUM clears browser cache before each playback so that may cause higher duration of first step because all content must be downloaded again.
  • Is that page publicly available so we can investigate this further?
  • XY mode is used for example with Java applets or Flash applets. There it's only way how to automate them. Using XY mode with plain webpage can help in some specific scenarios that is based on specific page. If you mention that recording using standard mode is not working, that is what we should focus on first. I would…
  • This was only an example. With your log files you have to search text for your error message and then set few lines just before it to "message" variable. ' Here you search for error message and set previous lines to variable "prevLines"' ...if (errorFound){ Set message = prevLines Set errorCode = 123 WScript.Echo "Message:…
  • This popup suggests that Java is not installed at all on the machine. Can you try to install latest version of Java runtime? For enabling XY mode, try to do it before you get to that page with popup. However, this kind of dialog is not originating from Java, it's from browser itself and WPM will be most likely not able to…
  • Hello, if you are able to get this data using SQL query, you can use "SQL Server User Experience Monitor" for this. This monitor requires you to specify a SQL query that returns one numeric value and you can then set alerts on that value. For example: SELECT database_size FROM sys.some_table WHERE database_name = 'test_db'…
  • Hello, I reviewed whole scenario again and my previous post is not really correct. You should be able to have condition for the name in the alert and still similarly named transactions should not affect each other in alerts. Sorry for confusion. Behavior that you describe in your initial post - that when WEB1_TEST1 meets…
  • I tried adding quotes to some of my nodes and I am able to reproduce your issue. It seems to be a bug in APM. You can workaround this if you go to "Admin->Manage Nodes" and rename those nodes so they don't contain double quotes. Remove quotes from name and you should be able to select them and assign template to them.…
  • Hello, here is how to change timeout values: * On machine where SEUM player is installed go to "C:\Program Files\SolarWinds\Orion\SEUM\Player" * Backup file "SolarWinds.SEUM.Agent.Worker.exe.config" to some safe location * Open file "SolarWinds.SEUM.Agent.Worker.exe.config" in text editor * Locate tag <playerConfiguration…
  • Hello, unfortunately we don't have any such test that we could share, mainly because there is no clear limit that could be tested. I can give you only general tips that may help with planning. * Number of steps or actions in recording does not directly affect the memory and performance demands. * Memory demands are based…
  • Hello Jason, you don't need SNMP for just application monitoring. I just tried it with ICMP and it works. It also works for me with virtual IP, but it's just second IP for my network adapter. I suppose that you created Exchange cluster using Cluster administrator tool and it may set up virtual IP in different way so APM…
  • The limitation of separate accounts per parallel transaction is enforced by browser. If we want to isolate transactions (sessions, cookies, ...) then we can't use same account for multiple browser sessions. Some customers just setup bunch of domain accounts dedicated for monitoring and use them on all players. It of course…
  • If Net-SNMP doesn't give you process in the list, APM can't do much with it. You have to try to figure out why it is not listed in SNMP results. As you mentioned, it can be permission issue or some Net-SNMP setting to not show specific processes. Regarding 1069% utilization we don't format value anyhow. This item in MIB…
  • Yes, you can find it in "Custom Component Monitors" category. Go to Admin->APM Settings, create a new template and when adding a component monitor select "Custom Component Monitors"->"Windows script monitor". There is a link to help page for this monitor in one of previous posts.
  • Hello Glenn, unfortunately not. Result of query should be a number and it's interpreted as a statistic value. You can't get message from query.
  • Hello Andy, "netstat -an" displays all network connections, not only RPC, so it is probably not what you really need. If it is relevant for you, you can try to set up windows script monitor that would run netstat on remote computer. To run netstat remotely you can use utility PsExec from…
  • Hello Andrew, thank you for update. Can you find out what part of infrastructure is slow when APM and SEUM are together? Check if IIS process eats CPU, if it's database that can't keep up with the load etc? If there is not single point of slowness, it will need more investigation, probably via a GoTo meeting.
  • Hello exact, would you be interested in us looking into the issue in your environment? Or is it possible to get some testing account for the site so that we can investigate the issue directly from our side? It is possible that there is some workaround for you that allows you to use our product. We would really like to help…
  • Hello mkomeara, whether you can monitor disks in array depends on system you use. Generally most such systems should support SNMP in some way. Does your RAID solution provide some SNMP agent? Windows 2003 sees RAID array as one disk so you need some management/monitoring tool that probably came with RAID solution. Tis tool…
  • Can you try instead of just making them "read-only" also change file permissions so that SEUM accounts have only read access and denied modify/delete permissions?
  • Can you open the certificate and check if it has "Enhanced Key Usage" containing "Client authentication (1.3.6.1.5.5.7.3.2)"? If you open certificates console, go to properties for particular certificate and select "Details" tab, there is a filed "Enhanced Key Usage". If it does not contain "Client Authentication" then WPM…
  • Hello Shailesh, to your questions: - Is the database instance is up? You can monitor database process by one of process monitors (SNMP or WMI depending on your needs) or you can use Oracle User Experience monitor and execute some basic query against that instance to see if it executes correctly and thus instance is up. -…
  • I can see that you have a LOT of files in that folder (more than 38,000) so test and poll can take a long time to finish depending on computer performance. All those files have to be checked for their size to get directory size.
  • I would try to switch SNMPv3 to SNMPv2c if possible to verify that issues is not with incorrect SNMP configuration.
  • Hello, are you using built-in Transaction Availability report or custom one? Build-in report counts unknown as down so if your transaction was in unknown status report won't show 100% availability. If you use custom report you can update your report conditions to ignore unknown status which has number 0.
  • Sure, send it to me and we'll have a look. As for groups limit, there is no such thing. Only limit is performance of your server that has to process/display groups. Again, thank you very much for your feedback.
  • One more question: That text search should be for static text or some dynamic value that can change with every playback? In case of dynamic value, how would you like to define it?