jiri.tomek

This message can appear if WMI is not available, you have access denied to WMI or some other WMI-related error occurs. If your server is most of the time fine, you are not experiencing overloads during operation but sometimes monitor fails this way, you can try to open a support ticket. Does this occurs for all your…

If you display email source, get URL from <img src="..." /> and try to navigate to this URL in browser, do you get a image? Also what this URL actually is in your case (except credentials).

In this case you should open a support case so our guys can take a look on log files and determine where problem can be.

Is "76" really prepended by spaces? This can be an issue. There is debug mode for APM to troubleshoot issues but you should contact support to help you with this.

If you want to know anything else or if any other team members want to know if APM can do something, don't hesitate to ask here. APM can do many things that may not be obvious from the first view and using custom Windows/Linux scripts you can do even more.

Hello Andrew, do you mean that part of SQL that is "read only" in advanced SQL alert? I'm afrait that it's not possible, this is generated from alerting structure. Why do you need it? This "read only" part selects data required for specific object alert. Even if you change it, alert engine can use just those predefined…

Hello, can you paste your support case number here? I'll make sure it's taken care of. The page looks that there is some issue with JavaScript on the page. Can you use IE, open developer tools by pressing F12, open "Console" tab and refresh the page? There will probably be some error that will help us to find the issue.

Hello Andrew, I can't provide any estimates for this because all features and changes must go through a process to approve them. Being you I would setup SEUM to make it work as you require with custom SQL for now. Even if this kind of alert is in some future version, having SEUM not doing what you want seems to be worse…

Hello, can you verify that player is really using these domain accounts? If player is running, you can open Task Manager and look for "SolarWinds.SEUM.Agent.Worker.exe" processes. Look at user account they are running under. If it's "SEUM-User-X" then you probably doesn't have correct domain settings in configuration file.…

Is some transaction crashes whole process then we retry playback. In your case those crashing transactions are being played over and over and never finish due to that crash. You should unmanage them until the issue is fixed or you should use player with different version of IE that does not crash on it.

There are some change watchers so it may cover this case. My notice was more general - updating something in DB does not automatically mean that it will have effect in the system without service restart. Some data are not expected to be modified externally so application does not watch them for such changes.

This issue is fixed in APM 3.1.

FB98027 is number of our internal ticket. You can't see it anywhere. For your charts workaround, you could use Report Writer and export generated report to Excel where you could create a chart. Would this help?

Hello Dan, regarding your posts at , one thing you can do right now is to write Linux script (I suppose it should run on Solaris) that checks if there is at least one cron instance and returns this as statistic. This way you will get "only" as many records as many servers you have. This can help your database a lot. You…

Hello Dan, this is kind of "correct" behavior of WPM. When WPM runs transaction in player, it really uses full window UI to host the web browser. However it runs in "service" session which is normally invisible. If you have certain computer policy set, you get that "Interactive session" message whenever WPM opens its…

Hello Simon, What information specifically you want to be encrypted? If you mean domain accounts, their passwords are stored in config file but they are encrypted. Or it there something else that worries you?

You can look into [SEUM_Recordings] DB table on [RequiresInteractiveSession] column. If it's 1/true then given recording requires RDP.

Hello Questionario, You can use for example: SELECT DATEDIFF(second, [KeepAlive], GETDATE())FROM [Engines]WHERE [ServerType] = 'Primary' Engines table [KeepAlive] should be updated every two seconds by Orion so if above query returns value greater than 2, there may be an issue with database connection from Orion.

Unfortunately not. Screenshot image is served by SEUM and it requires authentication. I suggest creating some read-only quest account for this purpose and use it. Would you be interested in feature when screenshots are available on some static URL also without authentication? Isn't is a security risk if anyone can see…

Hello, I just want to bring some insight into how SEUM works in this case. * SEUM uses Internet Explorer to play it's transactions so it is equal to real user using browser when accessing the site. * Standalone SEUM player can have up to 7 parallel playbacks, each running under different domain account (I understand that…

Hello Manilyn, these accounts are always created by player and they should be members of local SEUM-Users user group. Only reason why they would not be created is that Player does not have privileges to do so. Can you paste here the error that you see in "c:\ProgramData\Solarwinds\Logs\SEUM\AgentService.log"?

Hello Dan, I posted reply to (your previous thread about this issue) to keep things at one place.

Hello Peter, one way is to use FileSystemObject in VBscript and provide UNC path to file. Short example is here: http://www.devguru.com/technologies/vbscript/14068.asp Then it depends on how you need to alert on version. You can return it in "Message" but to be able to set alerts on it, you will have to convert it to…

Can you describe your specific use case? Do you need Java/Flash/Silverlight/something else? How do you need to automate it, what actions do you need to automate and what results do you expect?

Hello Questionario, you can run whatever you need using VBscript and "Windows Script Monitor". Just run commandlet and parse it's results to convert them to message and statistics for Windows Script Monitor.

Hello profzoom1, Have you verified that your SQL server has Named Pipes and TCP/IP protocols enabled as I suggested in my previous post? If yes, do you have support ticket opened for this?

Hello Don, good to hear that you have it installed. Regarding your issues with recording, I would like to schedule a GoTo meeting (same as WebEx) with you sometime next week to check recording on your environment. Please send me to my email jiri.tomek@solarwinds.com when you are available next week. Please also specify…

Hello Shailesh, monitor test should fail if you specify search string that is not on the page. Are you sure that string you entered is really not present on the page anywhere? Regarding external nodes, these are nodes that are not monitored by NPM and serve just for assigning items such as application templates. If you…

You can reinstall Orion. It will restore deleted file.

Hello Nick, provided script doesn't do exactly what you need. Provided script only checks if there are more than 10 messages in mailbox. You said you need that specific number of messages so you have to change it. Try to change whole "foreach" loop with: Wscript.Echo "Message: Emails objects: " & colItems.Count…