jeremymayfield · Executive Director of IT · ✭✭✭✭✭

95% of my concerts in my life have been in St. Louis. Shake in Indianapolis, random places in Montana, Las Vegas, LA, Orlando, and Atlanta.

I only see the Dead when I am really tired and a few adult beverages in. Then, all bets are off. Wait are we talking about the same Dead…

I was in the store yesterday and today its back to being not available for me. Boo.

Just saying Keepit dropped by today and dropped me off a Yeti Day pack cooler out of the kindness of their hearts. No Thwack points needed… fills the swag need for today, but it's not a 1/2 zip pullover…. Intel, and Arctic Wolf only do 1/4 zip…

So @John.Summers what was the outcome? And will there be other new items soon? I know, get the store working first… But really, I need some new swag…

I have been testing and comparing Claude (tools), ChatGPT (Chatty Cathy), CoPilot, GROK, Gemini, and maybe my favorite, Devs.ai. Mostly because you can play with it all in one place. I try not to PowerShell and any workday ending in day… I am trying to build a conditional access policy for ABA and routing number for only…

I still think about you everyday Zen, well, when I am Thwacking anyway. Wow, that sounds wrong. Anyway…. I agree wholeheartedly. The banter, fun etc. seems missing. I know the missions are to aid in the learning but there was so much more there and so much fun. But it is getting close, just having the ability to see into…

Yeah but now, we know what we can buy at least.

Where to use: Go to the Accounts or Resources view, then Right-click on a specific User or Object. Look for "Open Order" or the specific name of your template in the context menu. If it is correctly assigned to the "Open Order" type, it should appear as an actionable item for that specific user. If you are in the Web…

I like where your head is. Maybe a 100K point bump for the store use and life time points total…. 😁

According to AI, it would be against its core programming to think… At least until it develops feelings.

I don't know, sometimes a well-used spoon can be pretty awesome.

No not exactly. SCM uses its own lightweight agent or agentless in some cases only to track configuration baselines on the servers you choose to monitor. You do not need SCM agents on DCs just for login events, because SCM does not collect those events SolarWinds strongly recommends installing the SEM Agent on every DC.…

Yes, SEM makes it straightforward to filter for specific logon types often called "extended logons" in this context. Windows Security events especially 4624/4625/4634 include a LogonType field that indicates the kind of logon: 2 = Interactive (local console logon) 3 = Network (most common background/system logons, e.g.,…

Yes, it is possible to create a custom dashboard panel or view in SolarWinds that shows who logged in/logged out, when, and failed login attempts: wrong password. This uses built-in features in SAM by pulling Windows Security event logs from your domain controllers. The key Windows events are: Event ID 4624 Successful…

This has been reported multiple times on THWACK. It’s essentially a feature request for SolarWinds to fully inline CSS/JS resources when generating HTML emails. You can up-vote the related idea if you find it. Try to search THWACK for “HTML report attachments” or “jQuery CSS”. It might be a better option to open a support…

Always glad to submit a survey for the greater good.

This is done via the Admin tab > Requesters , selecting the user, and checking the VIP user box to display a star badge.

This already exists. I use VIP users and have special priority assigned to them when they submit a ticket. The issue is most don't, someone else does on their behalf.

If you change the JSON to the array format [...] and it still doesn't appear, it’s usually a naming mismatch.

The issue you are running into is a classic "gotcha" in SWSD because Other Assets and Configuration Items (CIs) are technically two different layers of the same object. In your provided JSON, the custom_fields_values is structured as a single object. The SWSD API expects an array (denoted by square brackets []), even if…

try this { "other_asset": { "name": "Mitel - 6930", "model": "6930", "manufacturer": "MITEL", "description": "14:00:E9:08:C1:E1", "asset_type": { "name": "IP Phone" }, "status": { "name": "Unlabeled" }, "site": { "name": "Organization Name" }, "user": { "email": "user@domain.com" }, "owner": { "email": "user@domain.com" },…

Since you have the basic asset creation working, the key to hitting those custom fields via the REST API lies in the custom_fields_values array. Custom fields aren't top-level attributes like name or description. Instead, they are nested objects that require the ID or Name of the field to map correctly. { "other_asset": {…

Anytime… well, accept including but not limited to, nights, weekends, holidays, during the Super Bowl, World Series games, when my wife is mad, and when I am asleep.

Once you make this change, the email will look slightly different. Because there is no longer a "Direct Action" button for the security scanner to click, the task will not autocomplete. The agent will simply click the link in the email, which opens their browser to the task page where they can manually mark it as complete…

Yes!!!!!!!!!!!! you can. This is an effective strategy for handling email security filters without compromising your mail server's security. To do this, you need to swap the variable that generates the "Call to Action" button for a variable that only provides the text and links. Navigate to Setup > Service Desk >…

You mentioned you couldn't find the task assigned notification or delete unwanted ones. This is because SWSD uses a template-based system where some are system notifications and some are custom.

The audit log entry "Mar 11, 2026 - 2:07PM - By [Agent Name]" is the smoking gun. When an action is logged as being performed "By [Name]" at the exact millisecond the notification email is sent, it confirms that an external system is acting on behalf of that agent by interacting with the email. This is not a bug in the…

Good luck. My knowledge is decent but only goes so far. if you get really stuck maybe I can reach out to someone on my end as well. Happy hunting…

Happy to be of service even if it's not the fix. Maybe its brain food. Good luck.