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Yes - Thank you. I have created an internal case to have a look.

You are up to date @"strud". Orion Platform HF2 is what you wanted to see. NCM and NPM could have their own HF versions as well which is what you see here: Orion Platform HF2, NCM HF2, NPM: 2020.2.1. Please continue to check back on our Security Advisory and FAQ for additional info.

@"emunizaga" can you share the footer of your deployment so that we can see the version you are running? And perhaps also include a screenshot of your License Manager.

Thank you @"rangerzone" - please keep us posted. 

@"daztu70" can you share a screenshot of your current footer from your environment or a copy? Something like this: SolarWindsOrion Platform, WPM, SRM, NPM, VMAN, SAM: 2020.2.1 1999-2020 SolarWinds Worldwide, LLC. All Rights Reserved. If you are on a version as indicated by the Security Advisory I would recommend reviewing…

@"tkercher" how are you trying to update your environment? Downloading the full installer, going online updates or something else? I would recommend since you are on 2020.2.1 HF1 - you go to the following and grab the HF2

@"lufffunk" is it possible to share a screenshot of your map? Currently Orion Maps will represent a single connection between two entities. If there are multiple connections between these entities the specific interface information is available when you interact with the map via the inspector panel. What is visible on the…

@"kashif091" The best route would be to utilize SWQL to generate this report. For now, I have a quick SQL query that could assist. Create a new Report > Select Custom Table > and for the Data Source - choose Advanced and hit the radio button for SQL. Input the following query: SELECT * FROM ( SELECT Nodes.StatusLED,…

@"justinmead" HotFixes are typically cumulative. 

To potentially address some of the confusion around getting properly up to date - I think confusion certainly derives from old and new versioning methods of modules vs the platform. All Hotfixes are available in a single location (Listed under the Hot Fixes Tab in Customer Portal): If the ORION PLATFORM version is already…

@"dllock" did you download and run the full offline installer?

The Agent runs under the local system account by default. This can be changed under the Windows Service Manager to run as any user account you desire with whatever permissions you wish. That could, however, impact what the agent is ultimately able to poll on that endpoint based on the permissions of the user account the…

@"edwardconde" Are you still having this issue or did you work with support to resolve?

Some of these documents are quite old and need to be revisited. We are working to update these documents as quickly as possible and hope to have them available soon. 

@"dragland" I might try making sure you have a backup of your database, and then validate through the database. * Open the SolarWinds Database Manager * Look for the SWA_InstallationSession Table in the DB * Check to see if any row has IsActive field set to "true". * If you do, enable table editing and right-click on the…

I would recommend leveraging AppInsights to monitor your SQL Instance: https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-AppInsight-for-SQL-sw1261.htm

@"vijay.penumoodi" NPM is focused on performance and likely not the best tool for the job in this case. I would recommend utilizing the User Device Tracker which is purpose built for this task. Here is access to a page that shows some of the data on our public demo: https://oriondemo.solarwinds.com/Orion/UDT/Summary.aspx…

@"makecrazy" Have you created a support case? Can you share a screenshot of the exact error?

@"tje210" - Under the main nav, you may want to look at Alerts & Activity, and Message Center. There you can filter to Event Messages and Audit Events.

@"jackpdixon77" Polling a network device for status is done through ICMP by default, but can be changed to SNMP if desired. You can see this by running list resources on the node. Node polling is more a function of the Platform so NPM and NCM should be reporting the same status. Depending on your settings, by default Orion…

@"lufffunk" - I love the fact you are working with this feature and sharing feedback. Yes, there are some items that are still in progress after the previous release which we hope can make their way into the product, and would assist with this scenario. For now, what you will likely have to do is create a "Global" property…

It should be fairly unlikely that after an upgrade a delay was inserted into the alert definitions. Is this all alerts? Have you reviewed the evaluation trigger in the alert definitions. Are there any conditions based on time? What about the trigger actions, is it only the email notification that is delayed? Have you tried…

@"kavana33" - there are system accounts, but I would ensure you log a support case, provide diagnostics so that these can be tracked. Feel free to share the support case number here.

@"benny32" can you validate the version of Core you are currently running or just copy and paste your footer here? 

@"mark.ilagan" The recommendation would be to always grab installer links from the customer portal, never from the online community. I would suggest obtaining a snapshot of your server(s) as well as a backup of the Database for the quickest method of reverting should you need to. 

To add - The SolarWinds Security Advisory has been updated. This also includes a link to a FAQ which should assist with some of these questions. These documents will continue to be updated as we obtain additional information.

The SolarWinds Security Advisory has been updated. This also includes a link to a FAQ which should assist with some of these questions. These documents will continue to be updated as we obtain additional information.

The SolarWinds Security Advisory has been updated. This also includes a link to a FAQ. These documents will continue to be updated as we obtain additional information.

The SolarWinds Security Advisory has been updated. This also includes a link to a FAQ. These documents will continue to be updated as we obtain additional information.

The SolarWinds Security Advisory has been updated. This also includes a link to a FAQ. These documents will continue to be updated as we obtain additional information.