harry.griffiths

From EMEA, across the waters, We are all really shocked and gutted to hear the sad news I cannot start to imagine how his family and closest around him is trying to cope with this, Thanks for this post Patrick, I look forward to hearing more shared stories from the community regarding LG.

Hi Krishna, Please do post your full query on the dedicated forum (not feature request section) and ask our community: Report Lab and then click the start a discussion on the right hand-side. Alternatively, we can give you a list of managed service providers \ consultancy companies who will be able to build any custom…

For PM's, DEVS Etc - Internal Case Request is Case # 362395 Updated: "Compliance Check - Search block" It contains an example and screenshots. Best Regards, Harry Griffiths Solarwinds Technical Support Representative NPM, NCM, EOC, FOE and Mobile Admin Tech Support EMEA - Mon - Fri - 10AM to 7PM GMT

Hello Krishna, Thanks for your time today. I found this post you mentioned you have not got an answer for. This post has been made as a feature request, I believe this is why you did not get any answer for it. Please create thwack posts under each related forum. For reports, please go below to the below dedicated forum:…

Case is logged with Development. NS - 390953 FB- FB178975.

I had a customer with a juniper j6350 internet router. "Juniper j6350" SystemOID=" 1.3.6.1.4.1.2636.1.1.1.2.20"> It wouldn't take the default template, To resolve we actually had to put the CLI as the reset command instead of a pre command <Command Name="Reset" Value="cli"/> Session Trace showed that this allowed the…

Just to add to the above comment, If you unmanage the node, you wont be able to run scripts. Internal Tracking: Feature request - NS: 426140 and FB: 206597 As a workaround, dev have suggested that we manage the node in CORE but set Default Node Poll Interval to max value (32760 seconds) So we collect very little…

Hi folks, Sorry for my late reply. I have some advice if you are still stuck... Have you any other SW products installed on the same server? If you do not and it is just the free tool then make sure this free tool is completely uninstalled in both control panel and registry. Take a backup of the registry and do a search…

I had a customer before with the exact same issue. The issue was to do with the version of the SFTP\SCP that came with either toolset or NCM Customer uninstalled this version and downloaded the free tool from the website. This resolved the issue in case anyone else has the issue, then this may help but if you unsure please…

For Internal Tracking NS: 410813 \ FB195555

Hi Arjun, Please read the following disclaimer. Please be aware that: * Developers will decide on whether or not to go ahead with implementation of the feature * Developers will decide on the timeline of the release (if they decided to implement the feature) * Support does not update you on whether the feature has been…

Hello, Have you tried using the policy reporter to do this from the NCM server directly? Open NCM Policy Reporter. start>all programs> solarwinds network configuration manager> SolarWinds NCM Policy Reporter When it opens click schedule at the top. Here you can schedule the report. In the notifications of this job, tick…

Hi Michael. Many thanks for posting this also on behalf of Solarwinds support. I came across this exact issue last week on a case (around about the same time you logged this, Unfortunately because it was urgent and the customer required immediate assistance I was caught out having to troubleshooting this without prior…

Hi Dobbs, Yes this is still exists within v10.2.2.

Thanks for another excellent post, This will help many customers understand the reasons behind these types of issues, and exactly what is happening in the background.

Hello Arjun, This is not in the right section. Please post this again, this time creating an idea. For more information on how to create a feature request post. please seee here: Your particular case is NS 453481 AND FB226826 (Tracked Internally) So you may want to add this to your NEW Idea post. Please be aware that: *…

Hi Everybody, Please do open a feature request, if you have not done so already! Network Performance Monitor Feature Requests Support can put feature requests through the backend to development through support tickets, However it is recommended to also post to the specific request in the thwack community so others can…

Hello Everybody, I saw this post and just wanted to chime in as we recently updated the mentioned KB article to make it clearer on how to resolve this error. Unexpected website error when editing nodes in Orion Platform - SolarWinds Worldwide, LLC. Help and Support As long as all your SolarWinds servers within the instance…

Hello Everybody, I saw this post and just wanted to chime in as we recently updated the mentioned KB article to make it clearer on how to resolve this error. Unexpected website error when editing nodes in Orion Platform - SolarWinds Worldwide, LLC. Help and Support As long as all your SolarWinds servers within the instance…