dmartzall

During my time in the USAF, there was a short window (six months) of time where the contract for our Help Desk was terminated. During this time they started up what they called the "Virtual Help Desk". What this meant was each team had to give up one member of their team for a week to work as the Help Desk. One of the…

My four favorite geeky quotes: * Today's episode was brought to by the numbers 1 and 0 * I'm not anti-social, I'm just not user friendly * chown -R us ./base * Why do programmers always mix up Halloween and Christmas? Because Oct 31 = Dec 25

For those that haven't already answered this, I think the correct answer changed since the question was created. To graeme.brown​'s point, the page shows only one which doesn't match the available answers. Looking into the events in the last 24 hrs, I saw that one of these cleared from the warning state at 12:14 AM. With…

I joined the Air Force in 2001 with a job guaranteed as an Air Traffic Controller. During basic training, I was informed that they had too many Air Traffic Controllers. They said I either needed to choose a different job or I could leave since my job wasn't available. I was given a long list of jobs with cryptic names and…

Yeah, I wish I had seen your note prior to trying to answer it. 

A call came in, they said the network was slow. I brought up the display, to find the culprit. What did I see? Can I believe that what I saw that night was real and not just fantasy. Just what I saw in my old dreams Were the unauthorized traffic staring back at me? 'Cause in my flows it's always there The evil hog that…

esther823​ In general I usually create the instance and user for the DB so that I can have the username and password written down. For your particular build, I'm not sure that is needed. In the future if you move to using your corporate SQL server, I would ask your SQL team for a specific name for your DB (i.e. NPM) and a…

The things that stand out to me are these: 2016-04-20 18:41:09,147 [1] ERROR OrionInstallerLib.OrionConfiguration - Settings file 'SWNetPerfMon.DB' N/A - System.AggregateException: One or more errors occurred.2016-04-20 18:41:09,147 [1] ERROR OrionInstallerLib.ConnectionStringProvider - File doesn't exists2016-04-20…

I would also add, esther823 a clean install will make this go smoother. If this is on a VM, I'd revert it back to it's base image. This ensures that there's no clutter left behind from the previous install attempts. What silverbacksays is saying about using the correct rights is spot on. So, log into the machine again with…

Anytime, I'm happy to help.

I actually just wrote a post about how we handled the integration with ServiceNow and other monitoring tools. Here's the link: Integrating Monitoring Tools into ServiceNow Through Event Management

You are correct, that OID pulls the Trunk ports and their native VLANs. This was the cleanest way I could think of to get around how the OIDs are supported by Cisco and provide a quick starting point. The correct OID to use would be 1.3.6.1.4.1.9.9.285.1.1.1.1.9, but I ran into issues with it. The issue with the Cisco…

I would use the rules to make your device template. I say it like this because, the rules are going to layout specific sections of the config. You can then use those to make a baseline template to create new devices or to harden existing devices. Using your previous section of code, I would make two rules to handle that.…

Is it the agent install that's failing for you or specifically the AppInsights piece? I have run into issues installing the agent manually with this release, but when I deploy it from the browser it has worked. If you have the agent installed, does it show AppInsight Applications at the top of the "List Resources" page?…

See if this helps @dwsmithjr . So the issue for me, and maybe for the rest of you in the future was a few corrupted views. Some of my older views were not migrated successfully and were showing the view as a number instead of a name causing it to error out. Jan removed them from the DB and I have since recreated ones we…

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cahunt Indiana? It's a magical place.

I am seeing the same message. I did deep dive on what is different between the apps I can get the multiple graphs for and the ones that I can't. What I have found is if the system is able to pull the data without the need to transform any data (i.e. no custom scripts like perl for the component) it will work. I can see…

We ran into a few oddities, but they weren't too crazy. I had actually put a post together a bit ago going over the kinds of things we ran into with the various tools we have integrated with event management in ServiceNow. I'll add the link below. The main issue was around the message key for the alerts being sent by…

We used the API with our integration as well. I wrote a post yesterday about our experience that provides some of what we learned. Integrating Monitoring Tools into ServiceNow Through Event Management

SNOW can receive trap messages, but there is a connector that uses the API to connect to the Event table and pull the most recent events. In our buildout I made alert actions that wrote to the event table, that meant these would have a different event type. I wrote a post about our experience yesterday. Integrating…

Sure thing. There are two ways you can test this on one of your switches. One is just a test and the other creates a widget. We'll start with just the test. The first is from the Node Details - Summary page of any switch with trunk port. * Click MIB Browser * Drop the OID into the search bar * Check the box for…

Honestly, I would have voted for the increased cost to give a better overall experience. One stumbling block you run into if you have two separate products handling mapping is the possibility to miss something or fat finger an entry. I found our Quebec City map had nodes from Birmingham on it. While the scans are long to…

The default ones are a good starting point, however what I had done in the past was make a baseline of certain pieces of the configuration. For example on a Cisco router: ip flow-export source lo0 ip flow-export version 5 ip flow-export destination x.x.x.x 2055 ! logging x.x.x.x By adding things that you want to be…

5k/5k now, thnx

No problem, I'm glad that fixed it for you. 

I am still only seeing 3100 of the 5000.

I am also hitting the same issue, even after the upgrade from 10.7 to 11.0 but also not the items that show up as just Cisco are also not letting us display the page to view their stats. Instead we get this error with any browser: Time: 06/17/2014 14:15:43.1078 Server: Microsoft-IIS/8.0 Pipeline: Integrated User Agent:…

This is just a thought about the delay in reaching a person when calling support. One feature I have encountered in my years in IT that drastically changed my opinion of a company support model, is Microsoft added a call-back feature when you call support. This went a great way to reduce my frustration while waiting to…