danielleh ✭✭✭✭✭

Hi David-- Would you please post your ticket #? Also, please keep us updated with your progress and post any solutions you receive from support. Thank you! DH

We do not allow discussions to be continued in Feature Request spaces now that we have implemented the ability to create ideas. This is why you cannot reply. I am moving the discussion to the space so you can respond. You can then create an idea for your feature request in the space. Doing this will allow the community to…

Gates-- Would you mind posting your ticket #? I will mark this for the PM to review and move to the NPM Feature Request forum so the community can chime in with their thoughts on this request as well. Thank you, DH

pmzwierynski-- If you haven't found it already, here is what wbrown is referring to. HTH. DH

Support has reached out and I hear that the case is being taken care of now. It would be great if you could respond back on this thread once a resolution is found. Thank you and our apologies for the delayed response.

All-- Moving this to the NPM Feature Request forum. Please follow there. DH

I'm sending this over to our Info Dev team for further assistance. 

Hi Wesdev-- I have this marked for a PM to review. You should get a response soon. Thanks DH

I wish I had a better reply but without pointing fingers, this is why we had to build a spam prevention plugin on top of our vendor's spam solution because we were combating actual spam that was leaking into our products, into your email inboxes, etc. Ok, maybe there was some finger pointing in that but we are still…

I'll mark for the PM to take a look. Thanks, DH

Hi Zibak, Here is a NPM Migration Tech Ref. I would follow Pacetti's upgrade suggestions. If you find it necessary, there are upgrade steps in the NPM Admin Guide starting on page 30. Thanks, DH

System announcements go to your inbox. Therefore, if you have the your inbox turned to "on" you will receive these. We do not send system announcements very often and most of them are either critical site maintenance or educational resources.

Perfect - please let us know if you have any additional questions we can help with.

When you create a discussion, you'll see a field at the bottom before publish that allows you to enter key words or "tags" that help make your post more search-friendly. 

I touched base with Nathan and Justin. It looks like you are referring to a sales quote rather than a marketing quote (for lack of a better term). We award points to users who have posted in or have worked with our Marketing and Ux teams and allow us to quote something they said about our products. Does that clear things…

Thank you very much for the question. SolarWinds did acquire N-able in 2013 and N-able was renamed SolarWinds N-able earlier this year. SolarWinds N-able continues to operate in such a way as to remain 100% focused on its MSP (Managed Service Provider) target audience. We feel that this better aligns our messaging and…

Apologies for the delay in getting back to you. I've opened a ticket with our platform vendor and will report back once I hear more. Thank you for your patience.

Actually, came up with it on the fly.

Hi rj-smith‌ has this been resolved?

This is what I'm here for. Definitely not complaining.

We apologize for the lack of performance you are experiencing. I can confirm this is not due to any recent changes on thwack. We are aware of intermittent loading errors and have contacted our platform's support team several times before. That being said, unless you can reproduce this error time-after-time, we cannot give…

Skeptical Cat would be severely disappointed to hear that we are wildly above what is communicated in our external messaging. Missions have thousands of participants each month. I don't get to chime in as much as I used to on the boards, but I do love data and watch it closely behind the scenes.

Hi Moayad-- To express interest in this sort of enhancement, please post in the NPM Feature Request forum along with why this enhancement would reflect positively in your environment. Thank you, DH

In the mean time, could you please post your ticket #? Thanks! DH

For easy access, here it is :) DH

That's wonderful that you're staying engaged with the community. Glad to help!

You can create an idea over in the . Please link back to this post if you wouldn't mind.

Jwerlein-- Please post back with your ticket # and keep us updated with your progress. Thank you! DH

Certainly. Hang tight.

Mike Lomax​ that session was renamed: I'll shoot you the presentation link via DM.