clubjuggle

You had mentioned MacOS 10.6/10.7 in your initial post; that's why I was confused. I'm not sure what to tell you on this one, both my manager and I access our Orion platform installation from Macbooks without any issue. I wonder if you somehow got a corrupt version of the site in your cache, thought if you've already…

Could you upload your image as a PNG or JPEG? MS Paint should support either format. In any case, best practice is to use the Scope of Alert to specify the objects to be evaluated with the alert, and the Trigger Condition to define the conditions of the alert. It sounds like you have that reversed.

Outside of AppInsight, the port requirements should be the same as the requirements for your chosen polling method for the server itself (SNMP or WMI).

No worries! I think most of us here are used to dealing with telecom carriers and know that these things do happen. One friendly suggestion. Since many of your customers frequent Thwack, it may be worth having the community team post an announcement here if you should happen to experience a similar outage in the future.…

Gotcha. I wasn't clear that you were using the Advanced Alert Manager to monitor your alerts; since we do that from the web console I did not think of that. I was able to find the answer you were looking for in another thread: 1 - trigger condition met but not for configured period of time 2 - trigger condition met (if…

I didn't find one that fit my needs either, so I wrote that one. You just build a new application template with SNMP component monitors that monitor the same OIDs as you would use in the Universal Device Pollers, and define your default thresholds within each component monitor. When you're done, you can optionally export…

Glad to hear you got it worked out! Selfishly, I'm even happier to hear it's something we're not likely to hit in our environment.

Just to confirm, you did run the additional poller installer and not the NPM installer on the APEs, correct?

You do not need to shut down your SQL server at all (if you do, however, you should stop SW services on all pollers first). If you are just shutting down the application server/primary poller, you don't need to do anything with the database servers or the other pollers. Note this assumes that nothing else is changing about…

Thanks Larry, that worked perfectly! Was this something I should have been able to create in the wizard, or did it require a SQL query? Thanks, ~Terry

Hi Troy. Thanks for taking the time to offer an answer. I did try this, but unfortunately that did not work for me. When I tried that, it gave me only the pollers, and not the nodes assigned to them.

Ooh, I like that one. While 11.5 does allow for making properties mandatory, a double-check is always nice.

Thanks, I especially like #6. My role is more tactical in nature though I will recommend to the client that an accountability structure should be established. In what cases do you recommend WMI over SNMP? Everything Windows-based?

No, I know how to do all those items. I was contributing those to the discussion as things I would recommend doing during initial rollout, in an attempt to keep this thread as useful as possible to future readers, not just myself.

Thanks for the answer. I sense your frustration from some of your other posts as well, however, as I mentioned the client already has the software installed. As it happens, they do have 11.5 and 6.2 installed and they are working just fine in this environment, though they report they did have some issues with the APEs…

Here it is. I've sanitized usernames and corporate domain names. I see notes about timeouts that would suggest 5 minutes had elapsed, but the error appeared in far less than 5 minutes from which I clicked Import. Time: 05/20/2015 08:38:13.7737Server: Microsoft-IIS/8.5Pipeline: IntegratedUser Agent: Mozilla/5.0 (Windows NT…

That's the one that usually gets me. Stupid access lists. Glad I could help!

Do you still have these icons, and would you be willing to share them?

I've seen several people who have taken pictures of their home desks instead, some of them likely for that reason. I don't think the powers that be are that picky; you'll probably get the points as long as you post pictures to this thread.

I love the wallpaper!

Nobody said it has to be your desk at the office...

...and actual walls, and your own printer. I'm a little jealous!

It's obviously heap memory.

I'm loving the TropeTrainer printout.

I guess this proves that Bronx‌ has at least one fan.

Such stuff. So clutter. Wow.

Same issue here. I have a 1-liter reusable bottle on my desk, which I usually fill 2-3 times a day.

The Thwack mug and red Swingline stapler are nice touches.

Correction: It seems to be confined to certain content. For example, I cannot bookmark Cutting Down On Alerting Noise: Guest Post From Support in either IE or in Chrome.

I'm not able to bookmark at all in Chrome.