christineb

Hi Ciag - I would suggest going ahead and opening a support ticket. --Christine

Hi Jgastelum12 - did you get your problem solved? I have not personally heard of this issue. Did you end up opening a support ticket? --Christine 

Hi Bryan - I entered all your feature requests - well - they were all already in the system so I incremented them all by one more request. They are all good ideas with high demand, so hopefully we can get them in soon. On the issues you're having - could you open a support ticket so we can track them and correlate them…

Hi - we still have the last boot in x hours/days on the radar - though it's not something we're working on just at the moment. What we're working on now is posted here if you'd like to take a peek. User tracking progress is addressed in that post as well. Folders for jobs is a great idea. Internal users - we're tracking…

Hi Q2SUPHOMIES - Sorry to bring you bad news - but SecureCRT isn't supported in CatTools. The reason why it hasn’t been added yet is due to the pop-up authentication boxes. Because this requires user interaction to populate, it would stall the activity when running as a service (i.e. when you have the UI closed). We've had…

Hi everyone - the RC is now ready. If you are interested in participating, please send me a message with your SWID. --Christine 

Hi Sheldon: 1. the user activity report will show you what each user has done within NCM. To access this report go to Reports->View Report->Audit->User Activity Tracking Report. 2. On the Config Change Report - have you opened a support ticket? You might have support check and make sure everything is set up correctly.…

Hi Jawill8301: You can schedule the report to run via the server app but not on the webpage - not yet anyway. We're working to port more and more functionality over to the web, so look for that in a future release. --Christine

HI Chito - I haven't had the request before, but I've entered it as a feature request. --Christine

Hi Dentifrice - I'm with Marie on this one - please open a support ticket. --Christine 

Hi Mystic - currently - each new inventory overwrites the previous one. We are tracking this as a feature request though, and I'll increment it for both of you on this thread. --Christine

Hi Simon - it looks like we need to update the script. I've put in a tracking item for this. Thank you for reporting it. Internal users - it's being tracked at FB#4690. 

Hi Sbrooke - unfortunately - daily is as granular as we get. If you don't mind me asking - what job do you need to run so often? I would be happy to enter and track it as a feature request - and it would help me to know a little more about the use case. --Christine

Jason - we're about to go into RC with the latest version of EOC. I'll get in touch with you. --Christine

Hi John - did you end up opening a support ticket ? --Christine

Hi Mariusz - It sounds like you have two separate problems. Do you need help getting Kiwi reinstalled? You are saying it won't reinstall for you? I would suggest opening a support ticket so they can get you back up and running and then you all can look at the other problem as well. --Christine

Hi Derrick - We have had this feature request before, and we do indeed have this on the road map to do, but I can't say exactly when it will get done. We appreciate your input - it's a good enhancement. For internal folks, this is TT #328. Christine

Hi Dfaber - I have this captured as a feature request. Thank you! --Christine

Hi Simon - I believe you opened a support ticket on this one - and the culprit was found to be a "-" in the job name. We have found that to be a bug - that when a "-" appears on the job name - the job will still run, however, it will disappear from the jobs list. We're working on a KB article for this right now. --Christine

Hi Lesw - could you open a support ticket on this one? We want to make sure this gets solved for you. --Christine

Hi Simone - sorry it has taken us a while to reply to you. I imagine you've realized this by now, but if you download a trial of Syslog (or CatTools for that matter), and choose not to license the software - after 30 days it automatically reverts back to the free version. --Christine

Hi - I see the problem - and I've noted it as a feature request. --Christine

Hi Chanchal - it's not currently possible but it's certainly a feature we'd consider in the future. We've had this asked before (ie ). For internal users - we're tracking this in TT #2595.

ScotlandK - have you opened a support ticket on this? Are you running the latest version of IpM? --Christine 

Hi everyone - the EOC 1.3 RC 2 is now available in the portal of all current customers. Like all RCs, this is a fully supported release. Things to look for: 1. Dramatically improved performance throughout the application. This release focused on performance, and you will definitely see the results! 2. Support for AD…

Hi Dan - I don't know if you've seen the What We Are Working On - post - but the copying will be covered in what we're working on now. As far as importing and exporting - what sort of solution would be ideal for you? I'll make sure to track that as a feature request. --Christine

Hi Bryan - we were able to diagnose this - it's a small issue between 10.1 and EOC 1.2. It will be addressed in the new version of EOC. Thank you for letting us know! --Christine

Thanks Bryan - I'll get this entered as a bug. --Christine

Hi Sonic - this isn't a feature I've heard requested before, but I'm relatively new here still. I'll put this in our tracking system. Thanks so much for the feedback. Christine

Hi Lls71 - I would suggest opening a support ticket to get to the bottom of this. Thanks, Christine