chris.lapoint

1) SNMPv3 Support I'm trying to determine if there is any correlation between # of users and requirements for SNMP v3 support. How many users do you have in your organization? Also, is the requirement for SNMP v3 support compliance / auditor driven or just the desire to improve security? 2) The ability to massage the data…

Can you send me a private message? I'm not sure it's possible to do what you're asking, but I'd like to discuss some of the things we're working on to get your feedback. For others interested in similar use-cases that require access to NCM inventory and some control logic around scripting, please send me a PM as well!

Hi extrands, we do appreciate candid feedback, so I'm really glad you took to the time to raise the visibility on this issue, which is at least partly a lack of context (our fault for sure) that I'll try to correct now. As you're well aware, a sizable portion of the top feature requests in ideation are related to the Orion…

I think your best bet is to open a support ticket on this one, so we can try to reproduce and get dev engaged to help. Please include a link to this post in your ticket.

I'll have someone contact you today to talk you through this process.

There should already be a ticket/request kind of thing for this, since I thought it was a bug at first. If you run a command script from the GUI you have the option to write the output to a file (or write the regex-filtered output to a file) per device. When you run the command script as a scheduled job, all options…

This didn't make 5.5 either. Can you forward me the post you found that feature request? It's likely that there were no others that requested the feature so it was never prioritized highly. If there are others out there that are also interested in this enhancement, please chime in!

I'm checking with a few folks internally to see if they've seen this before. In the meantime, I'd go ahead and open a ticket with support.

You can try using NCM's Terminal Server support... From 5.5.1 Admin Guide: Adding Nodes Connected through a Serial Terminal Server When adding devices connected through a serial terminal server, you need to specify certain information that is specific to the terminal server device and other information that is specific to…

See admin guide on customizing device templates. You'll need to copy the existing template used for your device and create a copy. Then, manually assign to it your device. You'll need to add the following lines to your device template: <Command Name="VirtualPrompt" Value="Main Menu"/> This is required to know when login is…

Please see File > Settings > Node Monitoring.

Julio, thanks for the feedback. We'll look at whether this is feasible for a future release.

I'm wondering if they changed the SysObjectID on the devices. We use the SysObjectID to determine which template to use, so we may be referencing the wrong template for these Dell devices. If these are intended to be similar to Cisco Catalyst 6ks, you can try explicitly setting the device template type to Catalyst (go to…

Please see this post: 

Good suggestion! I've captured it. For internal folks, this is being tracked as #3636

What is the series of commands you need to execute to show the configuration you want?

Just to clarify, we add functionality based on sufficient customer/market demand (versus whether or not competitor X or Y has a particular feature). So, we definitely appreciate you chiming in on this request. Can you elaborate what you mean by NBAR? Are you looking to use NBAR to classify applications in your NetFlow…

Yes, that's definitely on the roadmap. Could you describe the problem you're trying to solve with additional NCM transfer engines? E.g., is it scalability or reachability? If there are others out there interested, please chime in to help us prioritize. Thanks, -Chris

Can you describe the exact error you are seeing when you try to execute telnet from the NCM website?

Thanks for the post and feedback. I've logged these enhancement requests. For internal folks, these are being tracked as #972, 973.

Thanks for the feedback. We'll definitely consider this for a future release. Any others at there that would see value in this feature?

Those 2 processes are actually related. When a syslog or snmp trap config change rule is triggered and kicks off configautodownload.exe, this spawns a configmgmt.exe to start the download of the latest config (to compare to last download) so we can show you what's changed. We've improved queuing of RTCD downloads in 5.1 so…

Hi Miron, Thanks for the feedback. This is an interesting idea. It almost sounds like you're asking for something similar to the customizable Google sidebar, but with Toolset applications as the widgets. Which Toolset applications would you be most interested in setting up as widgets on your desktop?

ccolumbus, thanks for the post. Can you please export your XML report configuration using the following steps? 1. Go to Reports tab 2. Edit settings for the report you're having issues with 3. Select Pop XML button 4. Copy and post XML on Thwack. From this XML, we can import your report into our installation and determine…

It appears based on the session trace that your WX4400 does not accept username and password when establishing the SSH session. Our SSH state machine expects to already be logged in at the point you see the "Username:" prompt appear and so it just times out waiting for a login prompt. Is there any way to configure your…

For example, if you run a SOX compliance policy, you may come back with several (i) information alerts on "security passwords min-length 6" rule. The issue is that this particular command isn't valid for certain devices (e.g. 3750 switches), but still displays. It would be nice to be able to include / exclude certain…

It may be possible, but given the need to choose a digital certificate, it won't be possible using the built-in HTTP form login monitor. You'll need to use the HTTP form login *script* and modify it for your requirements.

Integration worked great between my stand alone NCM server and four NPM servers. That's great to hear! One issue: from the NCM module in NPM, when selecting a Node list grouped by NodeGroup with more than a hundred or so devices... times out and will not display the nodes with thier configs. We're looking a multi-level…

We apologize for the inconvenience. This is a performance issue with the browser control that we're working on addressing in 5.1. Our plan is to implement paging in the inventory results so the browser doesn't timeout on the large result set. In the meantime, the workaround is to create maybe 2-3 modified copies of the…

We need a single IP that is reachable by the Orion server and allows query for ICMP/SNMP data. This will allow us to check status and retrieve statistics about all NICs, including status. If you want to also ping each specific IP to check response time (let's say the NICs were connected to different switches), you'd want…