Yann ✭✭✭✭✭

Miron is correct. Statistics are summarized over the time, it will lead your reports to lose accuracy as data is averaged. You can minimized this issue you noticed by increasing the data retention in your settings: Start > All Programs > Solawinds Orion > System Manager File > Orion Network Performance Monitor Settings...…

Hi, You will have to configure the required actions in your alerts to trigger your program/scripts. Follow the links for detailed procedures Adding Alert Actions Execute an External Program Execute a Visual Basic Script HTH, Yann

Hi r0berth1, If the steps from jasonyau does not remove the module link at the top, you can give a try to this: Stop the website Empty the \Inetpub\Solarwinds\Orion folder Start > All Programs > Solarwinds Orion > (Configuration and Auto-Discovery >) Configuration Wizard Select website and click on next. Follow the steps…

Are NCM and NPM on the same server? If not, have you allowed both IP to send SNMP packets to your PIX? Could you try to validate the SNMP credentials in NCM? if that works try to run a network inventory on the PIX and see if that helps. In Orion Network Configuration Manager, Right-Click on your PIX and select Edit…

Hi, Developers's job. You can post your issue here and ask to update the SysObjectID DB for your device: Thanks, Yann

 I have the same behaviour in Orion 9.1 . But not in Orion 9.0 . Report.asp Files are similar between both versions :-?

I never had to monitor XEN virtual machines but here is what I found after googling a little bit: 1. there does not seem to have a dedicated SNMP MIB so exit the UnDP (Universal Device Poller) 2. the VMware support is built-in the polling engine and the web console, I guess some other customers already requested to extend…

Hi, I suggest you to subscribe to the APM 3.0 Beta program if it is not too late. Charts should provide more time periods in this version. Thanks, Yann

Hi Jesper, The way to do this would be to add each device a second time and use a dedicated device template for each device type that sends a show ip route (or any other command). Is there a specific device you would like to try on? Thanks, Yann

Hi Jon, How do you proceed to backup manually the VDOM configs? Do you need to issue different commands? It could require to use the same method described here: HTH, Yann

Hi, The RediscoveryInterval is a field of the Nodes table. For some reason the web console gets the error Invalid Column when trying to query this field in the database. I suggest you open a support ticket and attach the diagnostics once received the email confirmation. Follow this link to know how to generate diagnostics…

Hi, first thing ,I need explanation for MIB.how to import reqired MIB from Juniper network Firewall ssg 20. provide me help. Also I want to know ,Is orion 9.5 NPM &APM works over wiondows 2008. The administration guide lists you the requirements:…

Is NCMSyslogService.exe binding the UDP Port 514? you can run the following command and then search the text file: C:\netstat -abo > C:\netstat_results.txt If not do you get any error while starting the SolarWinds Orion NCM Syslog Service? Thanks, Yann

It seems tricky for me to get both the Internet Traffic type and which end users is using that bandwidth. From the router perspective, the traffic is coming and going through the ISA Proxy, which leads NetFlow to believe there is only one end-user. If you enable NetFlow on the core switch, you will see traffic going on the…

Hi, Windows Script Monitors are executed locally on the APM box, that might explain why your script does not work as it is checking the content of a local file that does not exist. Does it help if you modify the objFSO.OpenTextFile line to:…

Hi Stuart, Here are few suggestions: 1) Use the SNMP Traps or Email Alerts action available from the MD Storage Manager software agent. http://support.dell.com/support/edocs/systems/md3000/en/1stGen/UG/PDF/UGA00MR.pdf see page 25. 2) Install a Net-SNMP agent on the server and use the Extend feature to run scripts querying…

Hi, How do you get informed about the value of your OID? Do you collect SNMP Traps or have you setup Universal Device Pollers? If you are using any of two, review the following links that redirects you to the admin guide: Creating and Managing Alerts Send an E-mail/Page Custom Poller Alert example Configuring Trap Viewer…

A private mib could contain the Sub-Interfaces statistics. I advise you to run a MIB Walk and check what MIBs are supported beside the If-MIB that Orion NPM polls by default. If by any chance a Tellabs mib returns you the sub interface stats, you could gather them using UnDPs. Of course as said by support, if an update…

Hi, Run a repair on the Orion application. Start > Control Panel > Add/Remove Programs Left-Click on Orion Network Performance Monitor and select Change. In the wizard select Repair and follow the steps. You will have to re-apply the latest service pack after repairing the installation. Let me know if that helps. Thanks,…

Hi, Is the alert listed in the list of the Triggered Alerts? If not, then... A) The next step in troubleshooting this would be to check if the Trigger Query run by the alerting engine is actually returning your Application. Open the Database and run the following SQL Query: SELECT AlertName ,TriggerQuery FROM…

Hi, The Custom Property Editor gives you the ability to add more Items. Start > All Programs > Solarwinds Orion > Grouping and Access Control > Custom Property Editor. HTH, Yann

Hi, A solution would be to create a Custom Node Property that contains the Vendor name. Instead of having an empty field for the ICMP devices you can use the below SQL command to update all of them at once: UPDATE Nodes SET CustomPropertyFieldName = 'NONSNMP' WHERE ObjectSubType = 'ICMP' To update the SNMP nodes, you can…

Hi, APM 2.5 has this feature. A release candidate is actually out if you wish to test its features or upgrade your production server: Edit: You need to sign up to the beta program before to access the RC: Thanks, Yann

Hi, The Advanced Alert wizard does not provide any fields to select Events. I suggest you post your request in the Orion NPM Feature Request forum. Product Manager keep a close eye on the feature requests coming there. As an alternative, there is an unsupported way to bypass the limitations of the wizard thus letting you…

Hi, Alerts in NPM can execute scripts or external programs. The NCM jobs rely on the Windows Scheduled Tasks. An idea could be write a script that triggers the NCM job which can be done locally or remotely using Schtasks.exe utility. http://msdn.microsoft.com/en-us/library/bb736357(VS.85).aspx HTH, Yann

Hi, You should check the System, Application and Solarwinds.Net event logs. The log file \Program Files\Solarwinds\Orion\NetFlowTrafficAnalysis\swdebug.log(.x) should give you the exact error as well. HTH, Yann

Hi invantsui, Yes this should be possible. You can create an APM Windows Script Monitor that will check the number of instances available in the Win32_ComputerSystem WMI Class. I tested that class and that worked only for domain accounts. The UserName field is not populated for the Local accounts, not sure why. Still if…

Hi, Does your RightFax device have an IP Address? Does it support the SNMP protocol and especially the SNMPv2-MIBII mib? The best way to know that is to try to add the device in NPM. If it supports SNMP, then try a MIB walk on the following MIB to see what could be monitored: AVTC-COMMON-MIB:RightFAX - 1.3.6.1.4.1.3529.2…

Hi, In NCM, Configure the device to use TFTP to transfer the configuration and SNMP to request the Upload/Download action. Open NCM. Right-Click on the device > edit selected nodes > Device Details tab > Communication section. Request Config Using => SNMP Transfer Config Using => TFTP Ensure you have a Read-Write community…

Hi jusmax, This thread might help you: SSH in right click menu Thanks, Yann