Yann ✭✭✭✭✭

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  • Yes they are considered separate Network Objects. (Nodes, Interfaces and Volumes are the three types of Network Objects) If you are trying to figure out how licensing works, the below post should help you. Thanks, Yann
  • Hi, * Open the Solarwinds\Orion folder. In a default installation, this will be located in c:/Program Files * Run the executable called SolarwindsDiagnostics.exe * This will create a zip file of the results - it will contains logs, events, and some information regarding the database etc. You can access the utility from…
  • Hi, This information is pulled by SNMP requests. Are these devices configured as SNMP Device Type in NPM ? If you run a MIB walk on the OLD-CISCO-MEMORY-MIB on these devices do you get results? http://www.oidview.com/mibs/9/OLD-CISCO-MEMORY-MIB.html Check all the OIDs that end with *Miss from the above MIB. Thanks, Yann
  • Hi, No, Windows 2008 Server is not supported yet. But It's coming: SQL Server 2005 is supported. Orion NPM has to be installed on Windows 2003 Server OS meanwhile the next release. Regards, Yann
  • Hi, If you don't mind me asking, what XML is it trying to read? => at Orion_AllReports.Page_Load(Object sender, EventArgs e) Probably the reports files located in \Program Files\Solarwinds\Orion\Reports\ . Even if the error is a little bit different in the below KB, you should try the suggestions:…
  • Hi, If the product is so dependant on it, why isn't there a service to check for a SQL down error to the database? Solarwinds Services log some events in the Windows Application Log Event when a such error occurs. Are you running a 2nd monitoring tool to watch the SQL server that ORION is dependant upon? This would…
  • Hi, You have to install the Orion Management Pack for OpsManager 2007 on the SCOM server, not on the Orion NPM server if this is what you tried. The Information Service installer is there for older version of Orion NPM which were not shipped with that service. Thanks, Yann
  • Hi, The Advanced or Basic alerts do not allow you to trigger alerts based on these properties. I would look at the possibility of using either Triggers or Stored Procedures or both to monitor critical information like the polling completion when this is not possible to do it with Advanced and Basic alerts. This is not…
  • Hi, switch shows it's exporting flows fine. Could you confirm flows are reaching NTA? Setup a wireshark trace on the Orion server and you should figure this out quickly. Thanks, Yann
  • Hi, Open the Add/Remove Programs utility Start > Control Panel > Add/Remove Programs Select the APM module and remove it. Repair the webconsole to remove the Modules links * Empty the \Inetpub\Solarwinds\Orion folder * Start > All Programs > Solarwinds Orion > (Configuration and Auto-Discovery >) Configuration Wizard *…
  • Hi btp, Could you run the following queries and share your results? SELECT * FROM InterfaceTraffic_Detail WHERE InterfaceID=X AND DateTime BETWEEN '2009-06-21 23:59:00.000' and getdate() You need to change the X in: InterfaceID = X by the Interface ID, you can find it in the URL when you are on the interface view. Then run…
  • Hi, When you download the Orion NCM archive, there should be a file named: SolarWinds-Orion-NCM-vX.Y-NPM-Integration.exe This is the extension you need to install on the Orion NPM host. HTH, Yann
  • Hi cmpyx, * First check that you have installed the latest MIB database available for Orion. * Login to the Customer Portal. * Click on Orion MIB Database to download the updated MIB. * Follow the instructions in the Readme file included in the Archive. * If the MIB you are looking for is still not there, you will have to…
  • Hi Nic, If you log as an administrator on the web console and edit the Network Summary Home view, you should be able to add one of the following resources to display some info related to APM: All Applications Tree Last 25 Application Events Application Health Overview Applications by Current Status Down Applications…
  • Hi, I do not think this is possible to use a Windows account as Orion will for its day to day activities use a SQL account with limited rights to read/write on the database. The Configuration Wizard only let you connect with a Windows account that will then setup a SQL account for Orion. Note that changing the…
  • Hi, Can anyone help me with the OID for getting the Power Supply Status of a Cisco ASA? Did you try to monitor the following MIB table: ciscoEnvMonSupplyStatusTable - 1.3.6.1.4.1.9.9.13.1.5. Use the get table setting in your UnDP as you probably have more than one power supply. Also interested in fans, and chassis…
  • Hi, Try the commands described in the following post on your DCs: HTH, Yann
  • Hi, Could you detail what you mean by Secret Data. About which devices/brand/model are you refering? Can you read this thread and let us know if this is what you are talking about: Thanks, Yann
  • Hi, Your resources should be listed in the second screenshot. Which Version of Orion are you running? If you edit other Views (Admin > Manage Views), do you see resources listed? In other words, does it only apply to this view? I suggest you open a support case and attach the diagnostics. * To Open a Ticket:…
  • Hi, Could you attach your UnDP and the Report to this thread? Thanks, Yann
  • Hi, I suppose the Reset condition has been let to its default setting. "Reset when trigger conditions are no longer true". If this is the case then you alert will never work as expected except if both Power Supplies go down at the same time and come back up at the same time too. Scenario 1: RowID result returns 1 but RowID…
  • Hi, 1- Backup your database: http://msdn.microsoft.com/en-us/library/ms187510(SQL.90).aspx 2- Backup your Maps : \Program Files\Solarwinds\Orion\Maps 3- Backup your Reports : \Program Files\Solarwinds\Orion\Reports 4- If you have any modules upgrade them to the version required by Orion NPM 9.1: Release Notes 5- Keep on…
  • Hi, This can happen if the counter decrease on the SNMP agent which leads Orion NPM to compute a negative value. A counter should always increase except when it reaches its limit and rolls back. Because you are getting random negative values...I would suggest you to open a support ticket to further investigate the issue in…
  • Not sure if I will be of some help... Have you tried to create an Historical - Interface Traffic report and to add in the filter results tab two conditions to only retrieve stats from these two specific interfaces. In the Select Fields tab, select e.g. the Total Bytes Recv+Xmit field. Do not add any Interface Caption or…
  • Hi, ...add APM components as map maker objects... This is currently not possible in Orion 9.1 . Thanks, Yann
  • Are you talking about the NPM Events, Syslog messages or SNMP Traps? Could you detail what you would like to report/highlight by doing Events Correlation? It might be possible using reports but I am not sure what you are trying to achieve...
  • Do the module model support the Interfaces MIB (1.3.6.1.2.1.2) ? A MIB walk on the OID will give you a fast response. If it does not support the Interfaces MIB but that Brocade provides a private Interfaces MIB, you can create Universal Device Pollers to monitor your fiber ports. HTH, Yann
  • Hi, Have you tried to follow the link XXXXXXXXX or use the Orion System Manager to add Interface '#2' in order to process this NetFlow data stream. To find out which interface has the index #2, check this thread: To list the resources on a node and select an interface =>…
  • Hi, I assume you meant Last 25 events resource (not alert), correct me if I am wrong. I would first compare it with the events listed in System Manager. Start > All Programs > SolarWinds Orion > System Manager Click on Events. Are you seeing the same events? If yes, are you expecting some events to appear (Alert triggered,…
  • If so how is it configured please. Enable Secure Channels with SSL. http://www.solarwinds.com/NetPerfMon/SolarWinds/wwhelp/wwhimpl/api.htm?href=OrionAGEnablingSSL.htm are there any other security benefits that securing the web console provides? - You are sure the server you are connecting to is your server and not a server…