Wardini

Hi flea, can you post the relevant section of the infolog please to see if this sheds any light on the issue. Regards, Wardini

Hi Jimbo, Cool. Thanks for letting me know. Kind regards, Wardini

Hi Jimbo, It looks like the script was picking up the BIOS version rather than just the version. Please try this one to see if it now gets the version correctly. Kind regards, Wardini

Hi Paul, I'll try and work with you on your other thread as this may get too confusing otherwise. Regards, Wardini

Hi James, I'm glad to hear that it now seems to be working, at least partially. The report was originally designed for Cisco devices and so it is not always possible to get information for every field as not all devices make this available. The fields populated for the Fortinet are those which are returned by the 'get…

Hi jpulido, Can you just confirm the steps you used to get this working so it can be used as a reference for other users here. Thanks, Wardini

Cool, Thanks for letting me know. Regards, Wardini

Hi Wendy, That's great news. Thanks for letting me know. Kind regards, Wardini

No worries. Thanks for letting me know. Kind regards, Wardini

Hi James, I have tweaked the script can you copy the one attached into your scripts folder in the main CatTools folder and try again. Please let me know how you get on. Regards, Wardini

Hi Paul, Can you enable capture mode, File|Enable Capture Mode then run the activity again. You should get two debug files created in the the debug folder. If you have a look these you may be able to identify the issue. If not can you post them both back here, ensure to *** out any sensitive data. Regards, Wardini

Hi Wendy, Well this is a bit of a puzzler. From the debug log when CatTools issues the 'config system console' command the device responds with 'unknown action'. I did notice that in the CatTools debug log the prompt is a '$' e.g. NT-Forti (global) $ but in your PuTTY capture the prompt is a '#' e.g. NT-Forti(global)#. Is…

No worries. Glad to hear that it worked.

Hi, Am I correct in thinking that when you run the activity you don't know whether the CUE will be offline or not? (Because presumably if you knew it was going to be offline you could just omit the offline and y command from your list of commands) On the options tab for the activity you could tick the box which says…

Hi Jimbo, Well the good news is that it appears that the correct data is coming back from your device so it's just a question of narrowing down why this isn't working for you. When you say it doesn't work can you elaborate a little bit more; Is no report being created? Is a report being created but with the incorrect data?…

No worries. Thanks for letting me know it's working. If you discover any issues please post back. Kind regards, Gareth

No worries Toosober. Thanks for sharing. Kind regards, Gareth

Excellent, Thanks for letting us know. Generally speaking the fields on the prompts tab can be left blank. They are only used if a special override is required. For example if the script in question expected a prompt of 'Login:' but your particular device issued a prompt of 'Login as:'. Anyway great news that you managed…

Hi Wendy, It looks like CatTools issues config system console from config global mode but the device doesn't seem to like it and responds with unknown action. Could you send me a PuTTY capture of you issuing these commands manually please and I'll see if I can spot the problem; config global config system console set…

On the prompts tab on the Device Information panel I think you may have entered admin in some of the fields. If you are login in as admin then this needs to be entered in the Username: field on the passwords tab. Generally speaking, in most cases, the fields in the prompts tab can be left blank. However, in this case, type…

Hi Paul, Yes the CUE needs the user name and password details entered for it as this is what CatTools will use to authenticate. Regards, Wardini

Hi, If I am following you correctly then the Device.CLI.Send Commands activity should be set to run against the CUE device in a similar way to which you set up the backup activity to do. This should then handle the login and session and so your commands for the activity would be. en offline y backup category all continue…

Hi Ferry, Good job. Thanks for letting me know it working. Normally on the Cisco scripts we issue the write mem, or equivalent, as part of the activity but it may be that the HP does it differently, I'd have to look at the code to be sure, but if it's working that's sweet. Regards, Wardini

Hi Hooplaaa, Thanks for the update but I'm not sure that would be the issue. The model numbers are used just for reference and so shouldn't really effect the way the script runs. If you have any further update please let me know as this is a bit of a strange one. Thanks, Wardini

Hi Jimbo, Thanks for the info. Nothing in there stands out as being a potential problem. I could really do with seeing the debug log. It can be a bit 'twitchy' turning it on but if you do the following it should work. When you click File|Enable Capture Mode it should put a tick next to that item in the menu. Go back into…

Hi, We had quite a few issues trying to create a more generic Fortinet script because of the lack of consistency in the way the prompts are returned. ie. with or without spaces etc. I have updated the script slightly to see if I can resolve your issue. Please give it a go and let me know how you get on. Regards, Gareth

Hi Russ, Thanks for the files. I could open them this time. I believe what may be happening is that when the device gets to a '---more---' prompt CatTools is sending the 'space' to continue too quickly and so the device doesn't realize that it's been sent and hangs. I have edited the script to delay slightly before sending…

Hi, We issue a 'configshow' command to generate the output which we then capture. I believe the 'configupload' command will retrieve the file via FTP and so it will quite possibly contain different data. I think you are correct that the configshow command does not show the zoning data. Are you aware of a CLI command that…

Hi obozidan, The link below will take you to the section of the help file which details this. http://www.kiwisyslog.com/help/cattools/dev_creatingcustomdevice.htm

Hi Toosober, You could post the script and ini in a zip file on the thwack content exchange in the Kiwi CatTools custom device script section. With respect to the time stamp you should be able to get around this by using ignore text. In the Function 'Activity_BackupRunningConfig' function there is a section as outlined…