Wardini

Hi nandu, Further review of your infolog (and a good spot by me colleague) reveals something quite strange; 2009-10-05 16:42:29 3-Info 0 Kiwi CatTools Program start-up 2009-10-05 16:42:29 3-Info 0 Kiwi CatTools Running in Application Mode 2009-10-05 16:42:29 3-Info 0 Kiwi CatTools Version: 3.4.0 This shows that at this…

The majority of activities in CatTools operate via the CLI, so in most cases you will have to log in to the device. CatTools has been designed to work with TACAS so this shouldn't be a problem. The Report.SNMP.System summary is the only activity which uses SNMP. Kind regards, Wardini

Hi Sridhar, If you can create a device capture for me I will look into the file to see if I can spot the problem. A device capture file records the communication between CatTools and the device you are having trouble with. You can create a device capture file as follows : # Use the CatTools File menu to select the "Enable…

I would certainly be interested in seeing the session capture to get a feel for what is now possible with these devices. I'll send you an e-mail so you can forward it too me.

Hi Paul, I attach two updated scripts for you to try. Backup your existing scripts first then copy these two into your scripts folder and try again. Please let me know how you get on and post the relevant section of the infolog here for me to look at. Regards, Wardini

It's probably not timing out as such but because it's failing to determine the hostname will timeout after 30 seconds by default. Are you able to attach a copy of the debug log? **** out any sensitive data first.

Thanks for the files. Can you attach/include the debug log? (Ensure to *** any sensative data.) A debug log file records the communication between CatTools and the device you are having trouble with. You can create a debug log file as follows : # Use the CatTools File menu to select the "Enable capture mode" option. # Run…

Hi, Just so you're aware you can run an external vb script from CatTools using the Device.CLI.Send Commands activity. http://www.kiwisyslog.com/help/cattools/act_devclisendcmd_runextscrpt.htm I'm not sure if this will help but it may be that you could trigger the external UNIX script using the above? Regards, Wardini

In the Device Variations panel on the Pre/Post Login tab in the pre-login keys box type CR. See the link below for more detail. www.kiwisyslog.com/.../dev_devicevariations.htm Let me know how you get on. Kind regards, Wardini

Hi J, Thanks for the update and for sharing this useful info on thwack. Kind regards, Wardini

How would you manually backup the UCS archive on the BIG IP from the command line? Thanks, Wardini

The CatTools Service uses the local system account by default. If you want to use a specific account you will need to run setup again and at the appropriate point in the install specify the account and details (This should be an administrator account). Running setup again won't overwrite your database or other settings.

I'm guessing you're using Device.Backup.TFTP? This is not supported in the juniper switch. Have you tried the Device.Backup.Running Config activity?

Hi, Please see the link below for some information on this; www.kiwisyslog.com/.../act_metavariables.htm Kind regards, Wardini

Hi, Can you give me a bit more detail on your issue please? Are you taking the device 'offline' then using the continue command to bring it back online? I have had a customer in the past who was using the Device.CLI.Modify Config activity with the following list of command; enable write memory offline backup category all…

Cool! Thanks for letting me know. Regards, Wardini

Hi Danny, My apologies. I didn't spot that you are using the Cisco.Router.noenable script on the Cisco2851 device. The Cisco.Router.noenable script does not support the connect via session method. Does the Cisco.Router.General script not work for the Cisco2851 device? Regards, Wardini

No worries. Glad to hear you got it working.

Hi, The telnet button from within CatTools will use your default telnet client. If you are having issues connecting using this then it would suggest that the issue is outside of CatTools.

Hi Ferry, Much Kudos for getting this to work as much as you have and for helping Morgandc. Hopefully I can help you a little bit further. If you want to modify the config the Device.CLI.Modify Config activity is the best one to use as this should handle the change to config better. It should automatically put you into…

Hi Hooplaaa, For one of the switches that's failing can you try the following please; Delete the existing backed up config file. Create a backup activity to run against just that device and see if it still produces the duff file. If so turn on debugging, File|Enable Capture Mode, and run the activity again, then post the…

Thank you. It's all in the magic fingers :~) Basically I modded the script so that when CatTools see's the prompt saying send a CR CatTools sends a CR. Thanks for letting me know it works. Kind regards, Wardini

Hi Russ, Thanks for getting back to me. Unfortunately I can't open the files in the zip for some reason, I don't now if they've been nuked in transit. Could you check the zip opens at your end then maybe rename the extension to .zit and try reposting it. Also on the device that fails you might want to try the following;…

What script are you using? I believe the Nortel.Swithc.Passport should work with the 8600. What is the exact nature of your problem? Regards, Wardini

Hi Wendy, Can you tell me the commands you use to switch off paging on your device please (if this is indeed possible)? If you could send a PuTTY capture of you turning off paging then issuing the show command that would be useful too. (Please ensure to *** out any sensative data) Kind regards. Wardini

OK, cool. It's a tab delimited string; Each row in the string consists of the following; Device Group, Device Name, MAC Address,MAC Type, VLAN ,Interface, Last Seen, First Seen, vbCRLF Note the vbCRLF at the end of each row. For the device group use cl.CurDevGroup For the devicename use cl.CurDevName

Vineeth, If I'm understanding you correctly this report would be the same as the Device.Backup.Running Config report but would only have details of devices that had changed and would not include the backup column? Regards, Wardini

No worries. Post back here if you need further assistance. Kind regards, Wardini

In CatTools the Report.Version.Table activity will generate this information and format it into a nice tabular format. http://www.kiwisyslog.com/help/cattools/act_repversion.htm Off the top of my head I can't say whether it will work with Cisco 1801's but we're pretty good with most Cisco devices. Any problems post back…

Nigel, I'm assuming that you are connecting via telnet? Also when you log in manually the prompts you get are username: and password: ? On the prompts tab on the device info pane can you check that all the fields are empty please. If you can create a device capture for me I will look into the file to see if I can spot the…