Comments
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@"Siddharth.gupta" I'm a bit confused about your question. Are you asking if you can backup running config or are you asking about getting the result of the Job? If you want to backup running config then: 1. Node is added in NCM 2. Passed the basic requirements stated in this KB…
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@"sivananda" Did you migrate directly to 2024.1 from 2020.2.6? If you can still revert to 2020.2.6 then you can go to 2023.4 first before going to 2024.1 https://documentation.solarwinds.com/en/success_center/orionplatform/content/release_notes/solarwinds_platform_2023-4_release_notes.htm From 2020.2.6 to Solarwinds…
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@"kaykuok" If you are not yet on 2023.4, I suggest go to that version. https://documentation.solarwinds.com/en/success_center/ncm/content/release_notes/ncm_2023-4_release_notes.htm You may also try truncating the following tables…
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@"martms" Current WOD used by the latest NCM support KEX_algorithms diffie-hellman-group14-sha256,diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie-hellman-group1-sha1,diffie-hellman-group14-sha1,ecdh-sha2-nistp256,ecdh-sha2-nistp384,ext-info-c Server_host_Key_algorithms…
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The policy should be checking the entire downloaded config of the node. If that is not the case right now then I suggest you open a support case with SolarWinds Technical Support.
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@"Prineel" Have you check the steps from this KB https://documentation.solarwinds.com/en/success_center/ncm/content/ncm-manage-policy-rules.htm
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@"fadi.yonan" I suggest that you enable the session trace to see where the backup stops / got stuck before timing out. https://support.solarwinds.com/SuccessCenter/s/article/Generate-session-trace-logs?language=en_US You may also try increasing the timeout in the CLI…
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@"vdnguyen" I had the same issue and this are the steps I did. * Unzip the file * Using 7ip I extracted the msi installer * Install using the extracted file. Sorry I'm having problem attaching pics here.
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@"Michal83" Connection refused may mean that NCM can't connect to the device or the connection timed out. I suggest you do the following to test: 1. Putty to the node from the server where the node is added. If you can't connect then the issue is with your environment. If you can connect then proceed to step 2. 2. Enable…
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Hi @"gunjan1952" You may try the "UseMultipleDownloadCommands" in NCM device template. UseMultipleDownloadCommands By default, for direct transfers, NCM captures the output from only the first command in the DownloadConfig value. If you need to capture the output from other commands to download a config from a device,…
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@"ammacdo" What version of NCM are you on? I checked this in 2023.3 and yes the cancel all button is grayed out if all the selected Jobs are not running. But once you have selected one or more jobs that are currently running, the "cancel all" will change to "cancel selected" and should be able to click on it to cancel any…
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@"gobob" this may help https://support.solarwinds.com/SuccessCenter/s/article/NCM-How-to-Read-a-Session-Trace?language=en_US If you need further help, I suggest opening a support case.
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@"rosema" I suggest that you enable session trace first in NCM then download the config. Read the session trace to know at which part the session is failing. how to get sessiontrace If you need to modify the device template, follow this KB.…
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@"jjhj" Try checking the webuserSetting table to see if your account is set to Administrator. You may try running this command in the database manager. Replace the "Admin" with your accountID. SELECT TOP 1000 * FROM [dbo].[WebUserSettings] where accountid='Admin' and settingname like '%NCM%' If…
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@"KMNRuser" You are in the right track for the logs. To help you with the error, I suggest that you use the session trace for this. * Enable session trace. https://support.solarwinds.com/SuccessCenter/s/article/Generate-session-trace-logs?language=en_US * Download either running or startup config for a sample node. * Once…
