Spartacus

But which device type in CatTools have you chosen for your 3g router setup? Cisco.Router.General, or Cisco.Switch.IOS, or something else?

Hi John, Have you tried using the Cisco.Terminal.Server device type for your Lantronix device? I believe this device type script should already behave in this manner. For help on how to setup the devices in CatTools, please see: http://www.kiwisyslog.com/help/cattools/dev_specificinfociscotermserv.htm Please let me know if…

Hi John, There are a few possible solutions for unsupported devices available in CatTools. 1) We have a 'Generic.Device' device type in CatTools. This is a real basic industry standard CLI type device script (based on Cisco IOS). It has limited activity support - see the device matrix for information on which activities…

Hi Larry, I see you are connecting via SSH. Can you confirm for me which version of the DELL OS you are running please? If it is possible to connect to the device using Telnet instead of SSH, could you run a test to see if changing the 'Method' in CatTools to Telnet resolves this problem. Thanks Steve

I've noticed a couple of things which may be causing a problem. 1) In your Function Client() code in your custom activity Client script, you have a function call to the 'Activity_UpdatePassword' function (just after your 'Test' log message). Is this supposed to be there? This is an out-the-box activity which sends a…

Yes you should be able to run a VBScript from the desktop. Just save the script file as a .vbs extension. Below should work as a vbs. It will pop a message box if the DB connection fails. ***************************************************************** Dim DB Dim Devices Set DB = CreateObject("CatToolsAPI.Database")…

Good catch nrms. You may also like to consider adding an exception for the diff.exe program also. We have had issues with the Symantec Endpoint Protection causing the diff.exe to not work correctly; so it may well be an issue for McAfee too. Regards, Steve

10061 - Connection is forcefully rejected error would normally occur when the target computer actively refuses the connection attempt being made to it. It sounds like your CatTools SMTP configuration is not valid (probably credentials). Check your email account configuration in OutLook to see if you have specified…

Seeing as you are getting an error when you manually TFTP from the console, it suggests the issue is most likely device related and not a CatTools problem. TFTP Error code 4 is an Illegal TFTP Operation. If you are trying to transfer the binary file from the device to the TFTP server, you may want to verify that the…

Hi Todd, That is correct; the Engineer license did only support up to 20 devices in the database. Regards, Steve

You are very welcome Fabio. Steve

My pleasure - thanks for posting back with an update.

No worries. Thanks for the update David. Steve

Hi Sridhar, If you indend on publishing the results here on Thwack, I'd recommend you maybe remove (or * out) any sensitive information (device passwords, etc.) which you may not want to publish in a public forum - for security reasons. Regards, Steve

Hi Paul, Your workaround is a good one, but like you say you don't get the Dated configs using the Device.CLI.Send commands method. My previous solution is dependent on you being on the current release of CatTools. If you want to verify it works, then you could download the latest release EVAL version and install on a…

Hi netadm1n, The CatTools product is designed around a working CLI interface which you can reach via Telnet or SSH. Some menu driven device O/S are supported, however in general these are a real pain to get working. To date, we do not provide support for devices with HTTP interfaces. However... from what you mentioned…

Hi Henk, The prompts: Private Const DEVICE_STANDARDPROMPT = Private Const DEVICE_PRIVILEGEDPROMPT = Private Const DEVICE_CONFIGPROMPT = are the normal default prompts which tell CatTools that the command being executed has completed. Generally these should be set as the last 3 elements within the 'rgMults' array. The…

Hi Nigel, That is your problem. CatTools uses an jet database engine which has a max size limit of 2GB. Try using the 'Squeeze current database' option from the FILE > DATABASE menu to reduce the size. See: http://www.kiwisyslog.com/help/cattools/mnu_filedbsqueezecurrent.htm for more information. You need to stop the Timer…

Hey, no worries. Glad my suggestion helped! Thanks for posting back with an update to let the forum know.

j-c Is the .cfg extension being automatically appended by the device during the TFTP transfer, or did you include the .cfg file extension when you specified the filename in the activity options tab? If you have set it in the options tab, try just specifying the filename without .cfg extension and see if this fixes it.…

Sorry Dave... just noticed the problem here. To backup the device you should be using the 'Device.Backup.TFTP' activity. Please give this a try instead. Regards, Steve

Hi, You could try using the device type called 'Generic.Device' and the device variations feature http://www.kiwisyslog.com/help/cattools/dev_devicevariations.htm to see if you can get your device supported (it may be easier if you are only doing simple operations on this device - i.e. not any of the reporting activities…

Hi, I noticed from your CatTools device capture log that the Digi has been setup in CatTools to connect using a connection 'Method' of SSH2. Just as a quick test, is it possible you can set the connection 'Method' field in CatTools for the Digi device to Telnet? I just wanted to see whether this is handling the sending of…

You are welcome James. Thanks for posting back with the clarification too. Steve

When you startup the CatTools manager UI, there should be a debug level-4 message in the Info Log pane which states the version of the 'Protocol Engine'. Could you confirm which version is says it is currently using please? (2.x.x.xx?) Thanks, Steve

:) No worries. Glad its all working again.

Hi Christian, That's very strange as the 'Nortel.Switch.Ethernet' device type script definately contains the code to enter enable mode. If you are running the Device.CLI.Send commands activity, then please ensure that you have the option 'Enter commands in enable mode' within the 'Options' tab ticked. If it isn't…

No problem Greg. Glad to have helped! ... and yep, Windows Grep is a VERY useful tool. :) Steve

Could you raise a support ticket so we can gather some diagnostics from you please? Let support know you spoke with me on thwack. Regards, Steve

Arlo, The Options tab for the X-ref activity will contain three textbox fields with labels beginning: 'Current...' These fields contain the names & file paths of the 3 source files used for the X-ref. Steve