SaraClark · SCP Program Manager

Our current contract with PSI is for online testing only. We are working to bring back in-person testing after in-person training. We are also discussing the option for use of physical testing centers. As we have more details available we will post them to the SCP forum in THWACK. Details on what to expect during testing…

We have adjusted the policy to allow for testing 3 weeks prior to your certification expiring.

We're sorry to hear you experienced trouble purchasing an exam voucher. Please email us at certification@solarwinds.com and we would be happy to walk you through the process and troubleshoot for you.

Renewing your certification can be done by retesting. Visit the SCP program page for more information. https://support.solarwinds.com/solarwinds-certified-professional-program 

You will need to request to test on the expiring SCP exam again. Visit the SCP program page on the SolarWinds' website for the registration link.

We do not currently have a chart, no.

Linked below is the list of violations for SolarWinds exams. https://support.solarwinds.com/-/media/solarwinds/success-center/psi/exam-violations-with-psi.ashx?rev=dbf900b59c4f4e44a7ec17db3b096758 We have removed the eating/drinking violation. If you have any trouble, bring it up to the Proctor and make sure to follow up…

Details on signing up for an SCP exam, scheduling your exam, and what to expect during your exam can be found on the SCP program page. https://support.solarwinds.com/solarwinds-certified-professional-program You can email us any time at certification@solarwinds.com with any questions or concerns. We are actively working…

SolarWinds does not offer free vouchers. You may use your THWACK points to purchase a voucher.

Visit the SCP program page https://support.solarwinds.com/solarwinds-certified-professional-program. The process is listed along with resources for exam prep and training.

We have an exam for NPM. Information on the content of the exam as well as training documents are available on the SCP program page linked here https://support.solarwinds.com/solarwinds-certified-professional-program https://assets.contentstack.io/v3/assets/blt28ff6c4a2cf43126/blt044211f659c9ccb5/SCP_NPM_Study.pdf 

We're sorry to hear you experienced trouble getting your exam scheduled. For any issues, feel free to email us at certification@solarwinds.com. We are happy to answer your questions on what to expect, etc. You may find the information you are looking for on the SCP program…

Visit the SCP Program page here for information on taking an SCP exam support.solarwinds.com/solarwinds-certified-professional-program

Renewing your certification can be done by retesting. Visit the SCP program page for more information. https://support.solarwinds.com/solarwinds-certified-professional-program 

We are actively working with PSI to bring back the in-person testing after in-person training. As it is available, we will post to the SCP forum in THWACK. We appreciate your feedback and hope you will stick with the SCP certifications as we make adjustments and improvements. 

All SolarWinds exams are available for testing online. We do not offer the option to test in a physical testing center. Visit the SCP program page for details and instructions. https://support.solarwinds.com/solarwinds-certified-professional-program Sara SCP Program Manager

We encourage candidates to start with the study guide and work through the training tools provided on the SCP program page. This includes product documentation, e-learning, and on demand videos. As we are notified of broken links, we do try to fix them. As mentioned before, the NPM exam is an outdated exam that will be…

There are multiple teams that work on the pages you mentioned. The certification team creates the study guides, however we do not control the content of the product documentation or other product specific links on the SolarWinds website. The NPM study aid was created when the exam was created. The exam and the study aid…

Are these questions you encountered during your studying/preparation? Or are you taking these from an SCP exam? If it is the former, the THWACK community is the place to ask questions. If it is the latter, SCP exam questions should NOT be harvested and distributed. There is a place to comment on questions in the exams. We…

The original post was made by a THWACK user. SolarWinds staff clarified what was provided by SolarWinds as a user or a Partner. The post is left open to prevent any continued confusion related to the original post/idea. Feel free to contact our training academy for any specific questions related to available training and…

Study guides are available now on the SCP program page. Happy Testing! Sara SCP Program Manager

Unfortunately we are not able to offer exams at testing centers due to the physical area we need to service as well as the volume of exams we administer. Online exams are the best option for our organization. If things change, we will definitely look into adding testing centers. Sara SCP Program Manager

If you've not done so yet, please email me to set up your accommodations with PSI. sara.clark@solarwinds.com 

The NPM exam is an old product exam that we are no longer updating. The product itself was updated more frequently than the exam. You will want to review the historical product documentation guides. https://documentation.solarwinds.com/en/success_center/npm/content/previous_versions.htm 

We do not have sample questions. Any third party that says they have SolarWinds sample questions did not get them from us and we do not endorse or guarantee their quality. If you want to email me with the terms you are unfamiliar with, I can ask the training department. My email is sara.clark@solarwinds.com Sara SCP…

The virtual classrooms and product documentations are resources to learn and navigate the NPM product. The NPM exams covers a portion of the product content. The NPM study guide lists those topics covered in the exam. Between the study guide and the product documentation you should be able to study and prepare for the…

Please have each individual reach out to me and we can work with PSI to set up accommodations. My email is sara.clark@solarwinds.com. Sara Sara Clark SCP Program Manager

Please keep in mind: SolarWinds provides training tools to aid users in leveraging SolarWinds products and preparing for SolarWinds Certified Professional® examinations. Training programs and materials provided by third parties are not reviewed, monitored, or endorsed by SolarWinds and we cannot ensure their accuracy. Sara…

Your certification will remain. It will run its course for the 3 years. When it comes time to recertify, if the Observability counter-part exam is available, you will take that exam. Sara SCP Program Manager

Yes these exams will be included in the Observability counter-part in the future. Right now, these exams are low volume; not many candidates are taking them. Candidates that are currently trying to become certified will work towards certification before they are retired. There will not be a recertification option for…