RogerWong

Hi, Jonathan. Nothing from your description would lead me to believe you're doing anything wrong. This one sounds tricky. I really think you would be best served opening a support ticket for this one.

Hi, Matt. 1. The instructions in the Orion NPM Server Migration PDF are for an older version of Orion NPM, but are still correct except for the portions regarding the now-obsolete Map Maker. Network Atlas maps are stored in the database so there's nothing to move. 2. Orion APM and Orion NCM encrypt credentials with…

profzoom, External nodes should not have a status of up *or* down. Instead, they are supposed to always have a status of "external" and they are never supposed to factor into your reports. Click here for a full list of status types. As this seems not to be the case for you, I'd recommend opening a ticket with support so…

Hi, Naghmeh. If Orion NPM cannot connect to the node, you should fix that before you use any Orion APM monitoring. I see you already have a forum post about fixing your Orion NPM node, so I'll write my comments there:

The Oracle client installer from the SolarWinds customer portal should have worked. If you want to get the latest Oracle client, you can download the full Oracle installer from the Oracle website. Be advised that the full-sized installer is about 500Mb. http://www.oracle.com/technology/software/products/database/index.html

Yup! External nodes do not get pinged, so you can go to the Node management page and change the Node to External. Monitoring External Nodes

Hi, butler. As you've discovered, Windows 2000 does not have formatted data classes (perfformatted...) In a nutshell, to get disk statistics off W2K you must query for the raw data, and then apply some special Microsoft formula to convert the raw data into bytes free. We've covered this before on thwack. Let me search for…

If you look in the Orion APM evaluation guide, you will find that one of the examples is actually doing exactly what you want to do: Download the Orion APM Evaluation Guide here. Monitoring the Corporate Home Page We need to add the corporate web server to the Orion database as an external node, and then assign the HTTP…

If the web site does not need a user name and password for access, then do not set any credentials in the component monitor. You only need to specify credentials if the web site requires a user name and password.

Sorry for the confusion. The name of this component should actually be "processor queue length". The processor queue length is the number of threads currently waiting to be processed by the CPU. According to Microsoft's article below, this value should not exceed 2 processes for any system. A consistently high value is a…

From what you've written, I'd recommend that you take a look at the Apache template that ships with Orion APM. All the components in the Apache template are Linux Script monitors, each containing a script that reads a stat from the Apache server status web page. Looking at the script used in any of those components should…

v, You can't create/invent your own component types, but all the different types are listed and described in the help: http://www.solarwinds.com/netperfmon/SolarWinds/OrionAPMPHComponentTypes.htm You can write scripts if there is something you want to monitor that isn't already accommodated by a built-in component type.…

To see the available component monitors remaining in your license: 1. Log on to the Orion Web Console with an administrator account. 2. ClickApplication Performance Monitor. 3. ClickAPM Settings. 4. ClickLicense Summary.

There are a couple ways, but the best is to add www.google.com as an external node, and then assign an HTTP component monitor to it. You can find detailed step-by-step instructions for this scenario and others in the Orion APM Evaluation Guide. See the section in there titled Monitoring Internal and External Web Site…

I'm not finding any other method for setting up an http monitor, other than assigning the template to a node being monitored by NPM. Just curious. The ICMP only node isn't a bad route. What that section was trying to say is that you can assign a template to an NPM node even if the template contains components that monitors…

dbohls, did you very recently move your Orion APM deployment to a different server? If so, see: http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1118 If this error popped up for no apparent reason, see: http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1265

Hi, Darkshooter. When you define an alert, you have to refer to the specific component monitor types by a number, and 9 is the component type number of "Windows Service Monitor". The complete list of component type numbers is in the Admin Guide here: Orion APM Alerts If you want to read a bit more about how that advanced…

There isn't a pre-built monitor for specifically testing Telnet/SSH credentials. But, if all you want to do at this point is test Telnet-like ports for responsiveness, set TCP Port Monitor components on those ports. 

Hi Corey. 1. NetObject=AM:327 refers to the component ID, represented by the alert variable ${ComponentID} 2. The URL field recognizes only ${IP} and ${PORT}. You'll have to hard code the actual hostname in there.

Hi, Byron. That's a bug in APM 3.0. The APM 3.0 WMI process monitor fails to take hyperthreading into account, so CPU% measurements from a hyperthreaded CPU may be inflated. If you are on active maintenance, please consider joining the release candidate program for the next version of APM. I don't know if sign-ups are open…

Please contact support to obtain older versions of our products and further guidance regarding the optimal upgrade path.

Enter only the instance name. If you're using the default SQL Server instance, which has no name, leave the field blank. What is the exact error message you are seeing?

WMI is rather unfriendly towards firewalls because it uses the DCOM protocol. DCOM allocates ports dynamically, picking a random port from 1024-65535. So unless you do something fancy to restrict the range of DCOM ports, you have to have all ports unblocked to use WMI. Microsoft have an article about restricting the port…

DkY, Those variables you are trying to use are only for making Alerts. They aren't available for the command line field of an APM component. If this is the Linux/Unix component monitor, the only valid variable I know for the Command Line field is ${SCRIPT}.

The new Component Monitor G would automatically appear in all the assigned application monitors you previously created from Application Template TEST. edit: doh, Josh beat me to it.

The one workaround I can think of is to set up or rent a web proxy server that is outside of your corporate network. If you then create an Orion APM HTTP/HTTPS component monitor to request a page from the web proxy, the web proxy should retrieve the page using the outside network. There is two options in the HTTP and HTTPS…

Quinne, you're about to enter a world of vbscript and HTML forms. If you have a little knowledge of either, it's going to help in a big way. The message Error with enter account into web page means that the script is having trouble figuring out which web form field of your web site (defined in the web page HTML by the…

Gilbert, I think I saw a fellow APM user here say he was able to make a Process Monitor for each w3pw.exe process running on his webserver. He used the application pool name for the "Command Line Filter" field in each monitor, and that let him track the resource use of each app pool separately. Let me try to find the post.

In addition to what byron said, have a look at the preconfigured monitoring templates that ship with Orion APM. Most of these services are already monitored in some of the pre-built Exchange service monitoring templates: Exchange 2010 Mailbox Role Services, Exchange 2010 Hub Transport Role Services, and so on.…

I'll mark this is a feature request. If anyone has crafted their own restart script for Linux/Unix, I think we'd all still like to hear about that too.