RogerWong

Comments

  • I captured this information in a Knowledge Base entry. Sorry that this comes a bit late in the day to help you, KR. How do I install or upgrade to ipMonitor v9 on Windows 2000 or Windows 2000 Server Edition?
  •  On the way, Jon. Need to fact check, then will post it. Gimme 30 mins.
  • Sure. The first step is to set up the alert trigger conditions, and the second step is to set up the alert trigger actions. For setting up the alert trigger conditions, I'll use three examples: * An alert to notify you when any component goes to a critical state. * An alert to notify you when any "Drive C: Space Used (%)"…
  • The problem was in my script. I used the method for making a local WMI call instead of a remote WMI call. Sorry about that. I've tested this script here, though, and it works. This script queries the remote computer for the raw percent free WMI counter for the C: instance and then performs the necessary arithmetic to give…
  • Can we run the script in Windows instead of APM to see if you still get the same error? strComputer = "127.0.0.1" Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\cimv2") Set colDisks = objWMIService.ExecQuery _ ("Select * from Win32_PerfRawData_PerfDisk_LogicalDisk Where Name = 'C:'") For Each objDisk in…
  • Jeff, what version of NPM and EOC do you have? The .zip file has OrionToEOCMapConverter.txt containing instructions and a caveat that you have to update EOC 1.1 to SP1 before you can import any maps made in Orion NPM 9.5sp3 or later. Could that be the issue? 
  • Jon, you're looking for a "% disk space used" WMI counter, but I don't think it exists. What I do know is we can write a short little Windows script that runs calculations on the WMI counters to give us a value that is the % disk spaced used. That would then let us set our warning/critical thresholds and get the results…
  • Sorry about that. Something strange happened when I edited them. Let me try again: Additional tips for customizing tooltips: Customizing Web Console Tooltips Valid variables for tooltips: Tooltips Variables List Descriptions of the variables: Basic Alert Engine Variables Advanced Alert Engine Variables 
  • Thank you, Zeid.
  • The POP3 and SMTP component monitors built into APM 2.0 report the up/down status of the services. The round-trip, SMTP/POP3 monitor you're looking for is on our radar.
  • Ah! Sorry, I just now understood your line of inquiry. The utility does not convert the Windows Service Monitor component type. That component still requires WMI. The utility converts only the WMI Monitor component type, formerly known prior to Orion APM 3.0 as the WMI Performance Counter component type.
  • Isn't that a novel by Robert Ludlum?
  • Top XX Components by Statistic Data "To get the most use out of this resource, use the filter to display data from specific sources. For example, you can create a resource that displays statistics only from Exchange Server monitors. For more information, see "SWQL Syntax" in the Orion Application Performance Monitor…
  • If they took "Remote Enable" permissions away from your group, that would cause this. They could have removed "DCOM remote launch" permissions, too. They could have changed all sorts of permissions that could do this.
  • I added two articles to our Knowledge Base to explain a few things regarding the two accounts and the upgrade process: * Why do I have different SolarWinds and ipMonitor accounts? * How do I upgrade to ipMonitor v9? I wish I'd put these up earlier, Doug. I might have avoided compounding your ISP anguish.
  • Right, you'd do that in the same way by finding some specific text, and then replacing it with nothing. That effectively deletes it. Building on the example above, you would put the text to remove in the Sub-String Replace field, but then you'd leave the Replace with field blank.
  • Oh, shoot. I misread the original question, and didn't realize you were specifically asking about changing the tooltips for links. My mistake!
  • I don't have enough information, but if it's working great until it bombs out with a statistic of 0 and an invalid data error, I'm thinking it's some kind of a bug rather than a problem with your alert logic. If that's the case, I apologize, and you'll need to get in touch with our technical support team so that they can…
  • Looks like it was fixed in 3.1, so fire away TGhosh.
  • The HttpLogin.vbs Windows script in the Program Files\Solarwinds\Orion\APM\SampleScriptMonitors\WindowsScripts folder logs on to a web form. To use it, copy and paste the script into the Script Body field of a Windows Script component monitor. The variables for the username, password, and url are hardcoded inside the…
  • The filter also considers partial matches, so in your example, both processes would be monitored. I'm glad you posted about this. I'll now go note this behavior in the docs.
  • No, but you do need admin access to the Orion APM server: installing this utility requires you to copy the converter utility EXE file to the Orion APM program files folder and run it from there. I'll post the readme instructions here: Orion APM Performance Counter Converter Utility This utility converts your old WMI…
  • It's in the Network Atlas Admin Guide. There's a bunch of other good-to-know information in there too. Have a glance at it when you can find some time. Briefly: To add additional information to map object tool tips: 1. Log on to Orion NPM or Orion EOC as an administrator. 2. Click Edit in the Network Map resource. 3. Click…
  • Glenn, if you have some specific questions, please ask away. I updated the Restarting Windows Services with an Alert Action last year to clarify the credentials issue mentioned earlier in this thread, but nothing further. The one thing I need to clarify in the next revision is this: You can't just restart any Windows…
  • More tips. Additional tips for customizing tooltips: Customizing Web Console Tooltips Valid variables for tooltips: Tooltips Variables List Descriptions of the variables: Basic Alert Engine Variables Advanced Alert Engine Variables 
  • And so my first suspicion was.... entirely incorrect! I am very glad you spotted that. I should have remembered that one too, considering I wrote that release note to begin with. Sorry, Juan. -Roger
  • Mark, I'm monitoring the Exchange 2007 server we have set up in the SolarWinds lab, so I know it's possible. The one thing I had to bust my head against was getting the proper credential. I thought I had an admin account, but I didn't. CJ, you're unlikely to get all of the components in the Exchange 2007application monitor…
  • VG, Nope, unfortunately there isn't. The only practical way to get that status message is to upgrade to APM 3.0.* It was one of the additions we made to APM 3.0 based on APM 2.5 customer feedback. * - The non-practical way would be to write a script to run a SQL query on the database to extract the status/error message of…
  • Also, be sure to exit the perl script with an "exit 0;" because that is the exit code that tells Orion APM the Perl script was executed successfully.
  • Miron, Try making those two lines the only string output. I think extra strings break the parser.