JiriPsota ✭✭✭✭✭

Can you export and upload your advanced alert here. You get the value from different poller when the alert is triggered or when you test alert actions in Advanced Alert app.

* No, you can not delete them via web console (new feature request?) You can delete them directly from database with SQL but I don't advice you to do it. * The alert with new Status Condition has only sense when RemoveDisappeardeAPs is set to False. That could be the reason why only the Event is generated for disappeared…

In Filter Tab change all to any. "Select records where any of the following apply."

Your select will work, but you should add AND IsDisabled=0 AND IsDeleted=0 to WHERE condition. IsDisabled=0 means the HWHealth poller is assigned to node right now and IsDeleted=0 means, the sensor was in last polled results.

And the second query? Are there zeros in columns PreTotalBytes or PreTotalPackets?

You are right. You have two different resources: - "Top 10 Interfaces ...." on Home->Summary page - this one can not be edited - "Top XX Interfaces ..." on Network Top 10 - this one is editable Select "Customize page" and search for Top XX resources. There is more pages with results, make sure you select "Top XX…

Can you collect diagnostics and open a support ticket, so we can look deeper in it. Thanks

What are the answers on questions a) and b) from Richard? a) are you monitoring it using SNMP? => what is the sysObjectID => what is the Vendor => what is the MachineType b) on https://your-server/Orion/Admin/ViewsByDeviceType.aspx => what is the View you have associated with the Checkpoint Machine Type?

What's your NPM version? Can you try to remove all single line comments (---------)

Do you have also SAM (APM) installed, which version?

Can you run this query for specific NodeId, what is the result? select cs.* from dbo.CustomPollers cp , dbo.CustomPollerAssignment ca , dbo.CustomPollerStatus cs where cp.uniquename ='ipRouteNextHop_ATA_DEA2_165_36' and ca.NodeId=<nodeid> and cp.custompollerid=ca.custompollerid and…

You can use your own value. The values in the dropdown are last polled values for all custom pollers and you don't have to care about them. Make sure you have Label assigned to table custom poller - right click poller in UnDP application and select Label.

Where would you like to see the value? You can use SQL to format the value. SQL can be used in old Report Writer, new web based reporting or custom table resource.

We map Neighbor statuses to Orion statuses. For BGP protocol: Established is mapped to Orion Status Up (1), other neighbor statuses are mapped to Orion Status Down (2). The property "Is Missing" is set to Yes when the neighbor is not reported from router anymore. So existing "Alert me when a neighbor goes down" is…

To change the limit update the following app setting value within the AlertingEngine.exe.config file and restart Alerting Engine service: <add key="AutoClearAlertIntervalInMinutes" value="14400" /> Max allowed value of this setting in minutes is 129599 - which is about 90 days.

Energywise charts should be fixed in the latest NPM version, where we show SUM instead of AVERAGE. What's your NPM version?

I remember customers with Sonicwall TZ215 (SonicOS Enhanced 5.9.0.2-107o) where only SNMPv1 polling worked. The issue was fixed with hotfix from Sonicwall.

It's by design. Interfaces are licensed, so you are able to poll ifTable only for monitored interfaces. If you would like to poll only interface status, run List Resources and select only interfaces without Traffic, Errors and Availability Statistics.

Update also Interfaces.CustomBandwidth column to 1 otherwise the Bandwidths could be overwritten with polled ifSpeed.

We are currently investigating this. It will be very helpful if you can provide me SNMP walks from your Cisco devices. What I need are walks of CISCO-ENTITY-MIB, CISCO-ENTITY-SENSOR-MIB and CISCO-ENVMON-MIB. Thanks

I've changed your query little bit, I hope this is what you are looking fo. It's the same query we use for History Wireless Clients resource, but I've added extra columns with controller and AP name: DECLARE @startPeriod datetime DECLARE @endPeriod datetime SET @startPeriod='2013-10-29 23:00:00' SET @endPeriod='2013-10-30…

Yes, check this in the latest NPM 11.5, where is implemented native support for F5 pool member alerting.

Can you create and send me the SNMPwalk from your F5. Use SNMPwalk.exe tool in Orion install dir. If you are not able to create complete walk because of timeouts, I will need at least 1.3.6.1.4.1.3375.2.1 subtree. I would like to check if your device support OIDs we use to poll F5. JIri

${CustomPollers.CustomPollerID} works for me. The result is chart with all rows from polled table.…

>>I have been observing alert messages like this one coming every now and then<< How is your alert configured? It's Basic or Advanced alert?

What's your NMP version? Are there some errors in logs? What about account limitations?

You are right, hardware health feature is hard-coded. If you would like to have support for next vendor, just create feature request here http://thwack.solarwinds.com/community/network-management_tht/orion-network-performance-monitor/orion-network-performance-monitor-feature-requests.

In your case alert "Alert me when a neighbor goes down" should be triggered. Make sure this advanced alert is enabled and the trigger condition is: Trigger Alert when any of the following apply OrionStatus is equal to Down IsMissing is equal to Yes.

This was discussed also here The workaround is ready for NPM 10.4 service release.

To remove all related data from DB just delete rows for selected NodeIds from tables APM_HardwareInfo, APM_HardwareCategoryStatus, APM_HardwareItem DELETE FROM APM_HardwareInfo WHERE NodeId IN () DELETE FROM APM_HardwareCategoryStatus WHERE NodeId IN () DELETE FROM APM_HardwareItem WHERE NodeId IN () Historical data will…