JiriPsota ✭✭✭✭✭

What exactly you would like to do? Disable Hardware Health Monitoring? Run the query: UPDATE APM_HardwareInfo SET IsDisabled=1

Can you upload some screenshots, I am not sure if I understand your issue.

Hi, it's all about the Labels for table pollers. Right clict the poller name in Orion Universal Device Poller application and select Label. There are three options: - Use interface names from Orion - in case RowIDs from polled table represent the interface index, you can use interface names as labels for polled values -…

Create one more custom poller that will poll the labels. To get the Label in TriggerAction use query: (only change the poller name in query) ${SQL:select cs.Status from CustomPollers cp JOIN CustomPollerAssignment ca ON(cp.CustomPollerID=ca.CustomPollerID) JOIN CustomPollerStatus cs ON…

Hi, on this Juniper device type we discover interfaces in ifTable (1.3.6.1.2.1.2.2) and also subinterfaces in nsIfTable (1.3.6.1.4.1.3224.9.1). Please check first the interfaces on List Resources page are only interfaces from these two tables. Jiri

Please collect diagnostics and open a support ticket so we can check what's going wrong.This seems to be something we have to look deeper in it. Thanks

DataProcessor.log is in C:\Document and Settings\All Users\SolarWinds\Collector\Logs (C:\Users\All Users\Solarwinds\Collector\Logs\)

Can you check your DataProcessor.log if there are Errors like "Could not load file or assembly 'HtmlSanitizationLibrary"? If so, copy HtmlSanitizationLibrary.dll from Orion install folder (C:\Program Files (x86)\SolarWinds\Orion\) to folder (C:\Program Files (x86)\SolarWinds\Orion\Interfaces\) and restart Orion services

Please collect diagnostics and open a support ticket so we can check what's going wrong.

It looks like you have old NPM version.

Make sure "Group Historical Data by Days" is not selected in Report Writer on General tab.

Can you try to use NumericValue instead of Value in your advanced alert? If I'm right, you have set the custom poller format to "True/False", right? That seems there is a bug and the value is always True. You can change the format to "Enumeration" and Map Values 0 as Down (or False), 1 as Up (or True). With new formating…

Can you upload SNMP walk, I would like to check how the OIDs are configured.

Can you check what are your settings for "Interface Percent Utilization" on Settings->NPM Thresholds web page. It's the place where the threshold values should be taken from.

Settings -> Polling Settings Retentions for custom pollers can be changed with: Detailed UnDP Statistics Retention Hourly UnDP Statistics Retention Daily UnDP Statistics Retention Depends on your NPM version, this settings are not available in older NPM versions.

Create new report in Report Writer-Select Fields you are looking for. Then select "Show SQL" from menu Report.

On List Resources page you can only select interfaces that you want to monitor (there is no special logic). But you can see the Down interfaces as Unplugged (to suppress alerts on Down interfaces). This can be changed on Interface Edit page - "Display interfaces as unplugged rather than down".

There is no way how to do it in bulk via UI. What you can do: 1. delete and add devices again - BUT you will lose all historical data 2. run List Resources for all devices with IOS supporting EnergyWise - you have to do it one by one 3. do you know the NodeIDs? If so, you can use set of SQL scripts like this to assign…

You can specify Custom Bandwidth on Interface Edit page. In Node Manegement select one or more interfaces and select Edit Properties.

Do you have the WL pollers discovered for your Ruckus devices? select * from pollers where PollerType like '%Ruckus%' Compare the NetObjectIDs in the result with Ruckus NodeIds.

There is no way how to disable only this specific Event. What you can do is to disable Interface Changed event. It means you disable all events related to change of: Interface Speed, Physical Address, MTU, Poll Interval, Statistics Collection interval, Rediscover Interval, Interface Name. UPDATE EventTypes SET Record = 0…

Check this thread http://thwack.solarwinds.com/thread/52904 We are working on a fix for this problem with a high priority.

Can you upload SNMP walk from Flex Connect 7500 so I can check why not all APs are listed (to create walk use SNMPwalk tool in Orion install dir).

Depends on your NPM version, but you should be able to do this with Custom Table resource.

What is the Index for Unknown interfaces on Interface Detail page-Interface Details resource?

You can check CustomPollerStatistics if there are some gaps in polled data. Not sure what exactly are you looking for but the SQL can look like SELECT n.Caption, cp.UniqueName, ca.AssignmentName,cs.DateTime FROM CustomPollers cp JOIN CustomPollerAssignment ca ON (cp.CustomPollerID=ca.CustomPollerID) JOIN Nodes n ON…

Can you share your report so we can check how it's configured. From your description it looks like you are using variables from Current Traffic instead of Historical Interface Traffic, so you will get every time the last polled values (Time Frame has no sense here).

The only way now is to use SQL or SWQL as Datasource for Custom table or Custom chart resource.

Hi, we poll interfaces from ifTable (IF-MIB). That seems your device does not response in time when we try to poll them. Please open ticket with SolarWinds. We will need SNMPWalk from your Cisco 7010 (use SNMPWalk tool in Orion install dir). Make sure the walk is complete. If you are not able to provide a complete walk…

Resource "Top 10 Errors & Discards Today" takes data from database columns Interfaces.InErrorsToday, Interfaces.OutErrorsToday, Interfaces.InDiscardsToday, Interfaces.OutDiscardsToday. With every poll new polled value is added to current value of the column. Values in columns are reset to 0 at midnight. Are you sure your…