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Traps are not a type of event. Traps can be added to the menu bar with a view that looks like Syslog. Go to customize your menu bar and add Traps as a custom menu item -- http://..traps.asp 

any ideas on this? i have a core poller with 700 nodes, and have just bought 2 new pollers.... i need to move some off of the primary

go into the message potion of the alert and click on the insert variable button. these are the variables you have available to send in your message. there are lots of them and all of the drop downs on the right change based on the more left one's choice. such as i have the message sending the reverse dns lookup of the…

This issue appears again, I can't connect Log & Event server via Log & Event Manager 10 mins after reboot the server, No error on server part, A connection error on manager console side as enclosed, I can ping the server but can't telnet port 8443.

When charting pollers, it's specifically for the device, so you'll only see one at a time. For the summary chart, we do do an average, and there is a feature request in our system to give uses the ability to sum instead of just doing an average.

Go to APM Settings. Launch the AppBuilder. Choose WMI Performance Counters. Browse to the target server. You'll be able to select these performance counters.

Nevermind.....I needed to rerun the config wizard after changing compat levels. This was resolved VERY quickly by support! Thanks guys!

 The template we ship assumes the default SQL instance. If you are using a different SQL instance, you'll need to modify the WMI Query. If that sounds daunting, you can re-create your own version of the template by using AppBuilder, selecting WMI Performance Counter Monitor and browsing to the target SQL Server.

First and foremost, I need the ability to create an "APM Application" Advanced Alert that includes exactly what monitor is reporting down in the email sent to the engineers. I couldn't possibly create "APM Component" Advanced Alerts for all my Applications, and "APM Application Advanced Alerts have been working great,…

It would be quite useful if it was possible to have authorised users be able to add/change/unmanage a node from the web viewer instead of having to VNC/remote desktop to the server in order to make changes. For one authorised technicians/engineers would be able to put a node into maintenance without having access to the…

Can't say I've ever seen that feature (although we skipped v10.1). If I was to do that now I'd probably use: ${SQL:UPDATE Nodes SET MyProperty = ${StatisticData} WHERE NodeID = ${Node.NodeID} } If you stuck that in an email or event log action I'm pretty sure it'd execute along with any output you would want.

We have it and abandoned it. It doesn't work like we anticipated. We expected the RSM would connect to the polling engine on the Orion server but it doesn't. Instead RSM connects to the SQL server database. So, each copy of RSM has it's own polling engine, doubling your ICMP/SNMP traffic. Also, RSM maintains it's own…

I posted what we are doing to the Content Exchange (). See if this works for you.

Occasionally, such as when a device reboots, the interface index we use to query for interface data may change. When this happens, we try and "remap" our view of the old data to the new index, so that proper history can be maintained. However, in some cases, things change significantly, and we're not able to figure out how…

What about thwack-light? It's easy on the eyes.

bump...can anyone explain what criteria is used to classify devices in the 'unknown' category?

Did you ever get a answer? I have 99.49% as 'unknown'.

If you want to add them to the MIB database, please open a Support ticket and attach the MIBs. Note that you can manage the device without adding it to the MIB database. You only need the OID. The MIB will just help pre-populate the values for the poller.

 MSFT HIS supports WMI, so I think that those counters would be available in WMI. APM will let you monitor any WMI performance counter.

 For this scenario, we recommend that you set up the Orion at the various customers' sites and then use Orion EOC to roll up the data from all of the different Orion DBs.

I second that. It would be nice to be alerted if SNMP collection stops functioning for whatever reason.

Please open a Support ticket to help you work through this.

You might want to review the Hot-Standby Management pack.

Can you create other things with AppBuilder? Are you using WMI or SNMP? Do you have the credentials?

I have Orion NPM and APM running in a virtual machine (ESX 3.5) and it runs fine, no problems at all. I doubt however that it is a supported configuration.

For monitoring in SAM, you'll want to ask your question over in .

 You should contact customer service.

Well....without letting the cat completely out of the bag, I will say that we are actively working on a VoIP module for Orion. That module leverages Cisco 's IP SLA to to monitor phones. The key thing we will offer is the generation of synthetic VoIP calls across a WAN with real-time measures of the QoS of those calls.…

Good suggestion. I'll add it to the queue. 

I did yesterday. Installed and working.