FormerMember ✭✭✭

Have you run winrm quickconfig on the server? If the account is a local administrator on the remote server, and if so, are you able to login to the remote server and manage services? If the account is not an a local administrator you will have to grant permissions to the service manager for standard services and any…

This behavior looks like it might be a bug. Could you open a Support ticket? Please reference this thread.

best bet here is that the MIB is not reading correct. use the MIB walk feature of the Toolset and see what the MIB/OID is that is needed and then you may need to add a custom poller since it is not reading correctly as is.

Resolved my issue...wasn't actually anything with autologin...the problem had to do with the webparts we had setup in sharepoint referencing URL's that had changed in this release. URL paths are now all http://foo.com/Orion/bar.aspx, where before it was foo.com/.../bar.asp. We just have to manually update all of our links.

I would say that usually the only time i see index numbers change on servers is when the cluster servers swap over. Is your setup a clustered server?

I'm in the same boat. I have to do reverse engineering on the ForwardSyslog.trap file, and I have to guess the values for the different fields. Is there any documentation for these advanced altert trap templates? If so ... Where can I find it?

Jon, We just upgraded from v8.1 to v8.5.1 and it went well, better than I expected. We had broken links on all our custom views but we don't have that many, maybe around 20. This is documented in the Release Notes. The directory changed from /NetPerfMon to /Orion and the viewids were renumbered. So far, we have discovered…

Update 2: I changed my method a little and seems as though I am close to getting it to work. I can't figure out how to get the value of the OID into the trap. I am assuming it will be a variable that is assigned to Value=, but I don't know what it should be. I have tried "${NetObjectID}", "${PropertyValue}", and…

Update: I copied the ForwardSyslog.trap template found in the Orion program folder. I was able to send the trap, but I still need to understand the format of this file, and where I can find more info on the variables. I have edited the file to include one of the OIDs I want, but sniffer shows the Value as NULL. At first…

Hi Try the HTML resource and then imbed your page into iframes as an example, so you would need to know how to create HTML http://www.w3schools.com/html/html_iframe.asp Its located under Miscellaneous resources Kind Regards James

There are a couple of rules intended to look for systems (servers/workstations) that don't have agents using different kinds of activity we DO see via logs - "DHCP but no Agent" and "Authentication but no Agent". Firewall/network devices would be tougher though, I can't think of an easy way. There's not really a group like…

What are you using as your DHCP server?

Hi all. I've got a question about monitoring uptime. My requirement is to generate a report that lists availability M-F, 8-5. I'm thinking I simply query ResponseTime_Hourly and I should get what I need. However, there does not seem to be any data in that table. The setup I've got is: 1) detail statistics summarized to…

What I meant is not to create those. But rather to use the rest api to query this table. The credentials are already created by an authoritative person. I just want to query it. If I am not mistaken the entity catalog does not contain an entity mapping with it. Or is there ? Maybe there is a way to run an arbitrary sql…

dynamic mapping will be nice once it comes around but from your post you have not even been using the tool you have. it might be static but you have always been able assign links/interfaces to the connector lines between nodes. you can even assign multiple links to a line in the case of a port-channel Dynamic will be nice…

admin / password is the default - when you first logged in you were prompted to change it, though, so if that's not it and you don't know what it is, you'll probably need to reset the password. From the CMC, you can reset the admin password with the "resetadmin" command in the "manager" submenu. * On your virtual…

There's no automagic way to go search to rule (or filter to rule), only filter to search. I think it might be a suggestion in the feature request area, though. Easiest thing to do is side by side and recreate your filter/search in rules.

In what sense? 

Hi, Customers can find the download link in their customer portal. If you are evaluating, it is not publicly available from the SolarWinds site, but below is the link for your convenience. http://downloads.solarwinds.com/solarwinds/Release/LEM/SolarWinds-LEM-v6.0.1-WindowsRemoteAgentUninstaller.zip If you need to obtain…

The remote agent installer is supposed to place an entry in Add/Remove programs when installing. What version of Windows did you install to? There is also a Remote Agent UnInstaller that you can download and use to remove from remote agents, if Add/Remove's not working. Lastly, you can install the local agent, which will…

I'm looking into this one, there's a couple of possible answers and I want to be sure we have the right one.

Not at this time, but it's certainly something we've heard before and will consider for a future release.

Are you asking if you can create an alert with a custom SQL Query?

That data is going to be more easily gathered from Netflow off your border firewalls/routers. Or if you're just looking to see what addresses respond to requests (providing you allow ICMP) then IPAM will show your used address space.

I'll open that as a bug.

ICMP doesn't use ports and this is why its not mentioned in the PDF below which I hope is useful: http://www.solarwinds.com/documentation/Orion/docs/SolarWindsPortRequirements.pdf

Is that number--# of connected users--stored in the DB itself? Lots of management data are stored in the DB. If so, you can actually get that information by using the Oracle User Experience Monitor, which will run a SQL query against the database and return the result as your statistic.

maybe not all of them are snmp enabled and you are using the linux agent instead?

I have reviewed the views, and they are the same.

 jds, Can you do this? 1. Open \Inetpub\Solarwinds\web.config 2. Change “WARN” to “DEBUG” 3. Reload the web page with the problem gauges 4. Run SolarwindsDiagnostics.exe and send us the results. AtIIf you don't have a ticket, please open one and attach the diagnostics. Please also reference the URL for this post.