Dresden

We're looking into the diagnostics again.

There is another workaround that will work here. Open up the reports that won't run, and make a change to the title for instance. Remove that change and save the report. It will rewrite the report and you should now be able to run it without issue from your web console. Philip

Donald - thanks for taking the time to talk. I look forward to hearing back from you with the results of the testing I've requested. Thank you again for your patience and we'll figure this out! Philip

We have openned a Test Track regarding this issue and information has been handed off to our Development folks to see what the issue is. We will let you know once we have any information available as to the fix. Philip

I would suggest trying several things: 1) Bring up a CMD line and attempt to Telnet to the IP using port 25. See if your mail server or relay responds. If it does; 2) Download Wireshark and run a capture while you're letting the alerts flow through (no test). See if the Exchange server is rejecting the messages for some…

Josch: Potentially redundant question... Have you tried running a repair/config wizard on the new server for just the website only?

Vinod, What size are you attempting to display these icons in?

Christian, If you cannot find the OID's, download the MIB file for the device and send it to us. We can compile that MIB file with our database. Open a support ticket and attach the MIB file to it. Thanks... Phililp

Orion tries to do a Forward/Reverse lookup on Dynamic IP's. At present, NPM cannot do both lookups to resolve the dynamic addressing. If you can staically assign addresses, obviously Orion will stablize where these devices are concerned. Thanks, Philip

Your best bet on this one would might be to open a Support Ticket. Also note that 8.5.1 has been replaced with 9.1 SP5 with new stuff on it's heels. You might also try upgrading to the 9.1 release first to see if this helps. Thanks, Philip

Dwyane, Have you applied Service Pack 1 for Orion 9.5? If you have and you're still having issues, then you may want to open a support ticket and send us diagnostics. Thanks... Philip

redpig... Is there any particular reason you're using two NIC's? Load balancing? Have you tried to rescan the 1st IP address (on the 1st NIC) after several seconds? Does it then show up in NPM? Also, do you have the NIC bonded together? Let's see if we can get this fixed. Otherwise, please open a support ticket. Thanks...…

As a suggestion: can you run a Wireshark capture on the Orion box. Let it set for a good 10 or 15 minutes, then take a look at the transfer times. See how they match up at this point, then let us know. If you still have issues, please open up a ticket with Support and we'll troubleshoot it further. Thanks... Philip

are you logged in as a local administrator? it is possible that this is a permissions issue? have there been any GPO's pushed out?