Deltona ✭✭✭✭✭

Hi there, Does the firewall have multiple CPU cores? Is the Universal Device Poller CPU core-aware? Is the alert based on a single CPU core or multiple CPU/core?

Hi there, Do you wish to filter the resource to hide the In/Out discards or do you wish to address the issue? Transmit and Receive Discards occur when the connected device is not able to transmit/receive a packet, either because it is too busy (timeouts occur) or because there is a configuration mismatch in either end…

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Hi again, Sure you can add individual users but what if AD integration is enabled and the AD group in which the user is found has been added to Orion. Once the user logs on to the domain and opens Orion's URL in the browser, he'll log in directly. I canot remove the AD group as there are tons of other users in that group…

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Hi there, Have you confirmed whether there's enough free space on the ROM to upload the image?

Hi there, First i'd check to see what at what speed is the interface configured to run on the server. Does it change dynamically? Second, look at what the interface has informed Orion in terms of its set speed. You can see this in the interface details view. If you are getting above 100% readings then that is due to the…

Hi there, Using SQL Management Studio, execute the following query: UPDATE dbo.Nodes SET Allow64BitCounters = 'True' Make sure the Orion database is selected when executing the query. Not entirely related but somewhat so, confirm that the database recovery model is set to Simple and NOT Full. Regards, Deltona

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Is this happening on an Additional Web Server? If you save the error log (below error message), does it say where where the web.config file is located? Example: C:\Inetpub\SolarWinds\Orion\xxx\web.config line 39 ? I'm afraid running Configuration Wizard won't solve this issue, neither will rebuilding the website. It's best…

You won't be able to merge the data from both pollers into one database in a quick and efficient manner but you could use Orion EOC (Enterprise Operations Console) which will be your main console that provides an overview of what is happening across both poller servers. With it you can jump directly into the one or the…

Hi there, 1. Log on to the Orion server as a local administrator, not a domain administrator. If you are unable to log in as a local administrator, then hold off the upgrade until you can. 2. Launch SolarWinds License Manager from the start menu and synchronize all your licenses. 3. Take a backup of the Orion database. If…

update?

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Network Atlas crashes if more than 2 users are connected simultaneously. We need Offline Mode for Network Atlas. Come on guys, it's embarrassing...

Hi there, You can import the template manually in the Manage Applications page. Once the Application monitors are configured, use Network Atlas to add the Application Monitors to a map.

Hi Christian, I too have seen this type of behavior on SNMP devices in the past. Basically, the device manufacturer isn't able to or can't store these parameters in the device ROM. It could be due to a lack of space or character support. What tends to happen instead is the SNMP daemon starts up in memory, sysName,…

Hi there, In your customer portal, click on the Helpful Links button in the top orange/black menu bar. The link to the MIBs should be in there. HTH

In my case, running the hotfix installer ended with a prompt to restart the server and run configuration wizard. I wasn't sure whether I should postpone the restart or run the configuration wizard first. I opted with a restart first, thinking configuration wizard would start automatically again upon startup but it didn't.

Hi there, You need to look at what is generating Red warnings/Statuses. Thse get rolled up to the top level AppInsight monitor.

AFAIK it uses reverse dns, unless disabled in Polling Settings page.

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Hi there, What did you update NTA from? Was it a 3.xx version? The jump to NTA 4.xx automatically starts a migration of your flow data from the Microsoft SQL database to NTA's own database. If you stop the services instead of wait for it to complete, you'll most likely mess things up. Do you have any idea how large the…

Disable windows UAC on the server. Log in as a LOCAL administrator.

Correct. You will need the ODAC for Visual Studio 2017 installer. odtforvs2017_183000.exe

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What is the interface bandwidth and the interface configured speed? If the interface bandwidth changes dynamically then Orion will have a hard time figuring out what the scale should be. To counteract this, edit the interface and set a static speed. If the interface is capable of gigabit speed then set the speed to 1000.

Hi Mav, Could you please shed some light on what your plans are, with regards to solving the issue when monitoring two DHCP servers that both have the same scopes? When these servers are added in IPAM, the IP addresses from both servers are being displayed. Since the scopes and IP addresses are the same on both servers,…

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