Server SolarWinds Problem Network

Question

Hello Everyone,

Current, i having problem network with SolarWinds. I reinstall SolarWinds but remain the same.

* download new source.
* install new server windows 2019 std.
* install SolarWinds.
* ping server SolarWinds new : "request time out" but SolarWinds new ping to local ok.

I checked event log but don't see any event at all.

Pls help me!

pic 1: slw new ping to local.

pic 2: local ping slw new.

pic 3: slw new ping internet.

pic 4: network adapter status slw new

KMSigma.SWI · Answer

I have had the same problem because of two things:

* Your corporate firewall does not allow pings to external addresses. (your test to Google's DNS servers)
* Windows Firewall is enabled by default on all Windows Servers, which blocks pings.