Template isn't doing what it is meant to do.

Question

Morning.

I created a template(?) Edited a template for pick up specific event ID's (event 833) on two SQL servers.  I have generated the alert and waited.  Sure enough the events are being generated on the servers, but and alert isn't being sent to the service-desk mailbox.  As you can see from screenshots, I think everything is in place.  But it's not acting as it should.  The alert isn't even being generated in the alerts.

shaun_9999 · Answer

I actually forgot all about this.  I should see if this is still a problem.

Or maybe write things down a little more.

fabian.s · Answer

@shaun_9999

Did you found a solution?

If not what do you had set for "If a match is found in a polling period, ... "

regards

fabian

jvb · Answer

One more thing I might try is to change the "Number of past polling intervals to search for events" to something quite high like 10 or 12 just to see if there is some kind of timing issue in play here...

If that doesn't help narrow it down, open a ticket with support to see if they can find the problem: