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Installation failure issues

When installing any module of Orion the application programmatically picks the first installation path it finds.

Customers who have previously installed a demo or another version will often see an abandoned Orion install.

If Orion installs additional modules (NetFlow) to an abandoned Orion install, the results can be an unstable system.

Problem

After installing any module to Orion, services do not show up in "ShutDown NetPerfMon" or system complains about DB or tables not existing

Website features get installed but site complains about the not having access to the module.

Resolution

Reinstall the module and pay attention to all path information. I.E. If you installed Orion to d:\program files and it prompts you with a path to c:\program files, investigate where your active Orion installation is.
Right click on system manager in the start menu and select Properties and locate the 'Target'.

Mark Wiggans
SolarWinds Support