locate serial number and license key for SW products?

I need to locate the serial number and license key for my Cirrus v3.5.1 and v4, as well as APM, and Netflow v3. I know that the SN and license key for Orion are listed in the Engines table, but where can I find that information for these other applications?

Thanks.

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chris.lapoint

You should be able to find this in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\SolarWinds.Net\SolarWinds 2002\License

HKEY_LOCAL_MACHINE\SOFTWARE\SolarWinds.Net\SolarWinds 2002\Serial

mark_wiggans

an easy way in Cirrus 4.0 is to go to Help-> Support Info click the + and expand Cirrus Configuration Management.

borgan

Ok, went to this registry key and found eight license numbers and ten serial numbers. The names are four digit numbers like 3008 and 5170, etc. What does all that mean? Which products correspond to which keys?

freemen

Anyone?

mark_wiggans

They will vary by product and version. The best bet is to contact customer service to get the accurate listings of the SNs associated with your account. Off the top of my head from what I remember the Orion 7 & 8s range is in the 5100s with v9 = 6100s and NTA = 5600s and APM would be the 8000s. Cirrus v4 = 6100s.