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Orion Web site error

Good morning, gentlemen!

Everytime I click on any node on the map, I get the following error:

Orion Web Site Error

An error has occurred with the Orion website.

Additional Information

System.NotSupportedException: Can't find case for 'PlotStyles'=Line   at SolarWinds.Orion.Web.Charting.ChartInfo.LoadFromXML(XmlNode Properties)   at SolarWinds.Orion.Web.Charting.ChartInfoFactory.Create(String chartName)   at SolarWinds.Orion.Web.GraphResource.CreateChart(CustomPoller customPoller, String netObjectID, String chartName, Control parentControl)   at CustomNodeChart.OnInit(EventArgs e)   at System.Web.UI.Control.InitRecursive(Control namingContainer)   at System.Web.UI.Control.AddedControl(Control control, Int32 index)   at System.Web.UI.ControlCollection.Add(Control child)   at Orion_ResourceContainer.ResourcePlaceHolder_DataBind(Object sender, EventArgs e)   at System.Web.UI.Control.OnDataBinding(EventArgs e)   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)   at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)   at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)   at System.Web.UI.WebControls.Repeater.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at Orion_ResourceContainer.DataBind()   at Orion_NetPerfMon_NodeDetails.OnInit(EventArgs e)   at System.Web.UI.Control.InitRecursive(Control namingContainer)   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

What are the possible causes of this error?

Thank you in advance

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Accepted answers

fgasimzade

The issue was with the language options in web.config file. Thank you everyone for support!

All comments

FormerMember

What regional settings are you configured to use on the server and client? Would one of them happen to be Turkish?

fgasimzade

No, it is set to English..

fgasimzade

Here I get another error message:

System.ArgumentOutOfRangeException: Unrecognized chart name "CISCOMMAVGCPULOAD"
Parameter name: chartName
   at SolarWinds.Orion.Web.Charting.ChartXMLConfigManager.GetXMLConfig(String chartName)
   at SolarWinds.Orion.Web.Charting.ChartInfoFactory.Create(String chartName)
   at SolarWinds.Orion.Web.GraphResource.CreateChart(CustomPoller customPoller, String netObjectID, String chartName, Control parentControl)
   at CustomNodeChart.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Control.AddedControl(Control control, Int32 index)
   at System.Web.UI.ControlCollection.Add(Control child)
   at Orion_ResourceContainer.ResourcePlaceHolder_DataBind(Object sender, EventArgs e)
   at System.Web.UI.Control.OnDataBinding(EventArgs e)
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
   at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
   at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
   at System.Web.UI.WebControls.Repeater.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at System.Web.UI.Control.DataBindChildren()
   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
   at System.Web.UI.Control.DataBind()
   at Orion_ResourceContainer.DataBind()
   at Orion_NetPerfMon_NodeDetails.OnInit(EventArgs e)
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

PLease, help! ))

neilmborilla

I suggest to open support ticket for this. They might advice you to use configuration wizard

Is your database is installed within solarwind server also or in other server?