How can I automatically reset advanced alerts after a certain number of days? For example, if an alert is over 30 days old, I would like to reset it and force a new alert to be triggered if the alert conditions still exist.
I don't know if this will work for 10.1.1 - we're on 10.0 SP1 right now.
I noticed that alerts were resetting by themselves after being active for exactly 10 days, even though I wanted to have them active forever. Support offered the following workaround - note that the maximum reset interval is 28800 minutes (20 days). I don't know if that maximum value has changed with v10.1.1.
a) Stop the AlertingEngine service.
b) Locate the following file in your Orion install directory: AlertingEngine.exe.config
c) Within the <appSettings> element, add this row
<add key="AutoClearAlertIntervalInMinutes" value="28799" />
d) Start the AlertingEngine service.