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Help with CPU Alerts and Sending TOP 10 Processes using CPU

Looking for some advice please, I've created a high CPU utilization alert to show the top 10 processes, however when i receive the alert via email its not showing the 10 processes.

Any help on this would be greatly appreciated.

thank you

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stuartd

It would be useful if you could show us the alert logic and trigger conditions for us to have a good chance of assisting?

scotty3011

Hey

High CPU Utilization with Top 10 Processes

Description of alert:

This alert reports the percentage of CPU usage for Linux/Unix hosts running NET-SNMP as well as Windows devices. It also shows the top ten processes running to help you troubleshoot as to why this alert was triggered.

Type of Property to monitor

Node

Enabled(On/Off):

Evaluation Frequency of alert:

Every minute

Severity of alert:

Warning

Alert Custom Properties: (0)

No Alert Custom Properties defined

Alert Limitation Category

No Limitation

Trigger Condition:

Edit

The actual trigger condition:
All child conditions must be satisfied (AND)
Node - CPU Load - is greater than - 95
At least one child condition must be satisfied (OR)
Node - Vendor - is equal to - Windows
Node - Vendor - is equal to - net-snmp

Reset Condition:

Edit

When the trigger condition is no longer true

Time of Day schedule:

Edit

Enabled:

Daily - From 07:00 To 20:00 every business day(Mon-Fri)

Disabled:

Trigger Action:

Edit

Escalation Level 1

Send an Email/Page (CPU load on ${Caption} is currently ${CPULoad})

Reset Action:

Edit

No reset action specified

Alert Integration

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scotty3011

do you need any more info from me?

stuartd

A couple of screenshots would have been simpler but your condition looks like this, I presume?

In which case my first approach would be to click the dropdown arrow top right and click on Show SWQL. Then from the popup window copy/paste that code into SWQL Studio and check you actually get the results you expect.

You might need to edit a line out, or change the 95 to a much lower figure to get any response.

Once you know you are getting the correct nodes responding, then you can move on to the alert trigger. The line you put seems overly-simplistic to me to generate a table of 10 results, but maybe others can better advise on that.