APM applications in unknown - due to node down

Hi Solarwinds,

really quick one, not very important... I use APM a lot, and I used to use it before the revolutionary release of 3.1,. before 3.1, you would have hundreds of applications going into unknown for no apparent reason, but that barely happens any more with 3.1

anyway, due to the ways of old, and the historic performance issues with APM, i still use the "application in unknown" status on the main APM page as an indicator as to how APM is running. However, I don’t like the fact that applications are marked as "unknown" when NPM knows fine rightly that the node is marked as DOWN.

Would you consider a new status of something like" node DOWN"?

This would leave the “unknown” state to be a little more like when volumes and interfaces go into unknown due to ASNMP having issues, but the node is still PINGable.

While I am ranting, what do you think about adding another status for “unmanaged”. I seer there is an “other” status, but that is not very friendly, and I am not sure if it is only for unmanaged nodes, or if it is a bucket for any other status that is not picked up by the other statuses…

Thoughts? Comments? Flamers? A job in Solarwinds product design?

Cheers

dan

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chris.lapoint

anyway, due to the ways of old, and the historic performance issues with APM, i still use the "application in unknown" status on the main APM page as an indicator as to how APM is running. However, I don’t like the fact that applications are marked as "unknown" when NPM knows fine rightly that the node is marked as DOWN.

Longer-term, we're working on the concept of "unreachable" to denote when the applications are not poll-able because the host node is down. Would this address your use-case?

FormerMember

i just want to make sure i can distinguish between applicastions that can not be monitored due to node DOWN, unmanaged nodes, unamanged applications etc...

currenty you have:

Application Up
Application Warning
Application Critical
Application Down
Unknown
Other

I would rather see:

Application Up
Application Warning
Application Critical
Application Down
Application Unmanaged  - Application is Unmanaged
Application Unreachable  - Node is UP, but for some reason SNMP not acting as expected
Application not-monitored - Node is DOWN
Application Other  - Anything else, maybe node is unmanaged but admin forgot to unmanage Apps?

though i guess in theory, unmanaging a node, should automatically unmanage all module related polling, APM, IPSLA etc...

cheers

dan

chris.lapoint

How would you use the additional status categories? For example, is this something you'd use in alerts? What about in the website?

FormerMember

Hi Chris,

I specifically would use this in the summary section of the APM ebsite... no where else that i can think of

cheers

dan

cjfranca

And node down, application up. What is this ????