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Orion WebSİte Error

Hi,

I faced with the following error at Orion 8.5 with NTA 2.2.1. Is there any solution for this problem?

Orion Website Error

An error has occurred with the Orion website.

Additional Information

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ArgumentException: Failure parsing NetObject key. ---> System.ArgumentException: Invalid Time Period specification: "Last 15 Minutes".
 at SolarWinds.Netflow.Reporting.TimePeriod.ParseName(String PeriodName)
 at SolarWinds.Netflow.Reporting.TimePeriodFilter..ctor(String filterID)
 at SolarWinds.Netflow.Reporting.FilterCollection.ParseFilterIDString(String filterID)
 at SolarWinds.Netflow.Reporting.FilterCollection..ctor(String filterID)
 at SolarWinds.Netflow.Web.NetflowNode..ctor(String netObjectId)
 --- End of inner exception stack trace ---
 at SolarWinds.Netflow.Web.NetflowNode..ctor(String netObjectId)
 --- End of inner exception stack trace ---
 at System.RuntimeMethodHandle._InvokeConstructor(Object[] args, SignatureStruct& signature, IntPtr declaringType)
 at System.RuntimeMethodHandle.InvokeConstructor(Object[] args, SignatureStruct signature, RuntimeTypeHandle declaringType)
 at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
 at SolarWinds.Orion.Web.NetObjectFactory.Create(String netObjectId)
 at SolarWinds.Orion.Web.UI.OrionView.VerifyNetObject()
 at SolarWinds.Orion.Web.UI.OrionView.SelectView()
 at SolarWinds.Orion.Web.UI.OrionView.OnPreInit(EventArgs e)
 at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

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Accepted answers

All comments

mark_wiggans

I have previously seen this when
changing the node via the URL to a node that does not exist.

tsh

I get this error when I clicked the interface of the existing monitored device. Is there any hotfix or patch related with that error?

floyd.may

What's the URL of the website when you receive this error?

tsh

Example links are

xxx/.../NetflowNodeDetails.aspx

xxx/.../NetflowInterfaceDetails.aspx

Thank you.

SurreySolar

I am getting error on following page:

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ArgumentException: Not a valid IPSort.
   at SolarWinds.Netflow.Reporting.Utils.IPFromIPSort(String IPSort)
   at SolarWinds.Netflow.Reporting.LookupFunctionsDAL.LookupIPAddressRangeStart(Int64 groupID)
   at SolarWinds.Netflow.Web.NetflowIPAddressGroup..ctor(String netObjectId)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle._InvokeConstructor(Object[] args, SignatureStruct& signature, IntPtr declaringType)
   at System.RuntimeMethodHandle.InvokeConstructor(Object[] args, SignatureStruct signature, RuntimeTypeHandle declaringType)
   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at SolarWinds.Orion.Web.NetObjectFactory.Create(String netObjectId)
   at SolarWinds.Orion.Web.UI.OrionView.VerifyNetObject()
   at SolarWinds.Orion.Web.UI.OrionView.SelectView()
   at SolarWinds.Orion.Web.UI.OrionView.OnPreInit(EventArgs e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

hxxp://servername/Orion/TrafficAnalysis/NetflowIPAddressGroupDetails.aspx?NetObject=NG:2;I:1271;T:Last%2015%20Minutes

SurreySolar

I just got call from support and they were able to fix it.

Thanks for help.

kakgul

What is the solution? How did they fix it?

mark_wiggans

Please open a support ticket and reference this thread so that support can look into the cause of your issue.