Hi:
After 9.5 upgrade all my maps are cutted, and my users cannot see the "customize page"
button. Please help me fix this.
Thanks to all, specially to Wayne.
Wayne´s answer was the key to fix this issue !
Hi,
what service pack do you have? And what do you exactly mean with "maps are cutted"?
after an upgrade from NPM 9.1 to NPM 9.5 , NPM 9.5 cuts some of the map off.
(Orion NPM 9.5 SP5).
I have admin account, so I can see "customize page" button, but my users not.
Can you help me fix this ?
Any chance you can post a screen shot?
map attached
can you see the edit button for the map section, you can shrink the size of the image there.
not sure if this does it for everyone or just the logged in user tho.
My users cannot see edit or customize button, is there any way to set this buttons
to my users ?
I had an issue with corrupt maps post a 9.5 upgrade (except, unlike yours, they didn't display at all). After a few weeks back and forth, tech support said the easiest thing to do would be to just recreate the maps. Try backing up your existing maps and rebuild them.
