Intermittent long connection times

I have multiple players that are intermittently showing VERY long connection times during the playback of the transaction. Here is the view of the TCP waterfall chart...

As you can see - the connection is the ONLY thing that is killing the timeline of this transaction. Has anyone ever dealt with an issue like this?

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schwin97

This actually wasn't about how the thread was stopped/started, but had to do with some combination of settings in a group policy pushed to my players. When I blocked the group policy the long connection times stopped. Now I have one transaction on one player that has a long connection time, but I think the user account it is being run as is causing the problem?? Not positive, but not seeing the pattern anywhere else...

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schwin97

Looks like the issue may be based on how the worker thread is stopped and restarted. We worked with support on this, and we think that the connection time is showing as much longer than it actually is - due to the thread needing to get restarted. We were able to troubleshoot this by changing the number of transactions per worker to 1, and the times were always 15+ second connections.

We are waiting to hear from support, and I will update the thread as we move forward.

schwin97